I bought my very first brand new car from Towne Hyundai in 2012. I have been back for service maintenance many times since then and have always had a delightful experience. The staff are so curtious and helpful to say the least. Thank you Towne Hyundai for your outstanding customer service from buying to maintenance and repairs!
Went to look at a Hyundai Accent and met with one of the Sales Representatives, who was incredibly helpful and accommodating. Facility was easy to find, very clean and neat and we had a great experience. Although we did not buy the car, we will definitely visit them when we are in the market again.
Outstanding Sales and Service Exprerience at Towne
by Jamie from Cheektowaga, NY
March 2, 2013
I am on my third new Hyundai all purchased from Towne, an Accent, Tucson and now an Elantra. Every time I have gone in there, I am greeted by friendly sales staff and people that want to be sure I find a product to suite my needs. When I was in the market to trade in the Tucson and purchase an Elantra, I went straight to Towne to look and see what was available, costs and features on the car. Our salesman, Jeremy, was extremely helpful, friendly and knowledgeable! I explained to him what I was looking for and he assisted me in finding a car with all the features that I wanted, the color I was looking for and the cost that I was willing to pay. I was able to find and purchase my car quickly and if I wanted have same day pick-up of the car. I also added a car starter and Jeremy and Bob from service worked together to be sure that it could be installed without delay. I am grateful for the quick and thorough service I was able to receive while shopping.
I cannot say enough positive things about the people at Towne Hyundai. They are there for you no matter what the reason. I recently met a salesman named Mike Lindstrom and found him to be very professional. He was truly concerned that I was a happy customer. The service department at this dealership is awesome. They were there for me always. I would definitely recommend this dealership and I know that if we ever replace my husband's car, that's where we will be going to.
I must admit we certainly debated about buying another Santa Fe when our 2009 was having its 2nd transmission put in and still had problems but the service department was great. We received a loaner to drive and after spending an afternoon with Tom T. we decided to buy a new 2013 Santa Fe Sport. Noel gave us a great deal on the trade in and we were very happy to find a Sport model in our color choice. Tom was under the weather when we went to pick up the car but Mike L. did a great job of describing all the dashboard electronics and so far we are very pleased. It's been a pleasure doing business with Towne Hundai.
I looked at the dealer website and saw a Yelp review recommending Larry. I sent an email to Larry with what features I wanted and a price point. We came to a deal that day. I was able to text pictures of my license, registration and insurance info. The next day I made the drive to the dealer, signed the paperwork and left in my new Pacifica. Everyone I came in contact with at the dealership was friendly and helpful. I highly recommend West Herr Chrysler!
This was our first time dealing with West Herr Jeep. My husband and I went just to look and went home with my new 2019 Jeep Cherokee that same day. Brandon Ross is an amazing salesperson, very knowledgeable and friendly. He listened to all my needs in a vehicle and found the perfect one for me. I couldn’t be happier with my new Jeep Cherokee and West Herr. I would definitely recommend Brandon Ross and West Herr Jeep to my family and friends.
If you are in the market for a Subaru, by all means checkout West Herr. I believe this is now our fifth Subaru from their dealership and the experience seems to get better each and every time. Not only do we know we are getting a wonderful deal, but the people are fantastic to work with--never high pressure, always accommodating, and they treat you as if you are their only customer.
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
I decided I wanted to lease a 2017 Mazda CX-5 Grand Touring, fully loaded. Not only did Northtown give me the best deal price-wise among all the local Mazda dealerships; they also treated me the best from my first step inside the door. Polite, professional, helpful, and no wasted time. I do have to emphasize that my pleasant experience was largely due to the salesman, Michael "Mick" Bellus. So, be sure to request him or call and make an appointment with him. Why? He genuinely listens and will secure you the best deal. I am a senior citizen and appreciated this young man; a true scholar and gentleman! Best part, Mick has been there for me anytime I've stopped in subsequent to the purchase, to give this techical immigrant some review lessons on how to maximize all the technology in the car! Mick is just as present and friendly after buying the car as he was before the purchase. That speaks volumes. I love the car and all the technology and just can't rave about Mick enough...Mick may not have made the CX-5 but he surely made my experience extremely fair and pleasant!
I purchased a 2015 Subaru Forester from Jim Filipski and Jim made the sale easy and professional. I trust Jim's advice and will definitely purchase another Subaru from him in the future. Northtown Hyundai Subaru is most fortunate in having Jim as a top salesman.
Certified autobrokers on grand island is worth the trip from any where
The employees are knowledgeable and helpful and the inventory is great
I can honestly say I may never buy a car from anywhere else again
The best salesmen and service crew. They all really took the time to listened to what I wanted. Lamar was excellent and was never a pushy salesmen. He followed up with me even when I didn't buy a car on the first appointment. They went above and beyond what any dealership has ever done. Truly genuine people there and freest customer service.
I just drove home in my new 2014 ram 1500. I'm very happy with everything! Rob worked his magic. And got me into the exact truck I was looking for. I'm deff going back when the time comes for another truck!
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