My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
If anyone is looking to buy a vehicle, I strongly encourage shopping at Wholesale Cars. My experience has been Awesome. Everyone at Wholesale Cars is there to help in any way possible. The entire staff is very friendly and helpful. This will be the only place My husband and I will ever buy another vehicle. The customer service is that amazing!!!
Samuel Tucker is the absolute best most honest salesman I have ever dealt with ! He took the time and didn’t rush me with my decision whatsoever and continues to check on me after sale . I would wholeheartedly recommend him and will to anyone wanting a relaxed car buying experience !!
I bought a 2015 Lincoln MKZ from Denise and returned to buy a 2016 from her. Her ability in making me feel comfortable and assuring me my needs were met was her main concern, impressed me. I felt when I left there I had gotten the best car deal I could have gotten. regardless of dealership.. I feel like I can call on her at anytime and she'll be there to help. In fact it's happened on several occasions. She's someone I trust unconditionally.
I had a wonderful experience getting my new car with Chad Tidwell. He found me just what I was wanting at a great price. Since buying my car, he has always helped me out with any questions I have had. Will definitely go back to see Chad when I am ready for another one.
The new owners at Valley Ford are super nice and did everything possible to find my dream truck. Anyone who is looking for a new vehicle should give them a chance! I want to give a huge Thank You to Chad Tidwell for all of the hard work and effort that he has put into finding me this truck!! Chad is a GREAT Sales Representative he is not like most. He truly cares about his customers and does everything he can to make them happy! My experience with Valley Ford on this new purchase has been GREAT! I Highly Recommend Valley Ford to everyone!
This was the 3rd and final dealership we visited to purchase a used car. At the first two dealerships, we made offers, negotiated, and could not agree with the manager on a fair price. They both said they could not reduce the price. Several days later both called to say that they had changed their minds. We were displeased with how they conducted their negotiations and decided to keep looking. I found a similar car listed at cars.com from Valley Ford. We drove 1.5 hours to Oneonta. It was worth it. The receptionist was friendly and Chad was helpful. I was very pleased with the quality and price of this vehicle as compared to the others that I had seen in person and online at other dealers. The manager responded promptly to my offer. While there was some negotiation, I did not feel like they were playing games with us. We felt like Chad and Mr. Sumpter acted attentively, kindly, and honestly with us. We were happy to purchase the vehicle at Valley Ford. We will return to Valley Ford when we need another vehicle.
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