Mr. Rob Robertson,Samantha Robertson and Hannah Jo
by Rob Robertson/Sam Robertson/Hannah Johnson from Prineville Oregon
November 6, 2018
I purchased s brand new 2017 Dodge 2500 next door almost two years ago and brought my daughter there s few months ago to get her first car, kinda and met Cody Farmer. Cody helped us find the perfect car for her and is the sole reason we came back when my second daughter purchased her car there last week. Customer service and a strong product always win the day thank you Smolich
5 stars is just not enough !
Let's see 5 stars for the dealership, 5 stars for a terrific job, by Shelby, and another 5 for a great buying experience .
15 STARS is about right ..... thank you!
Casey & Stephanie
Austin was very helpful and completely honest about the truck I was looking to buy, even though I found one closer to my location, they helped me negotiate a better price for the one in my town! Who does stuff like that?! They're integrity and drive to help you in any way deserves your business. I was astounded, by their service and follow up helping me, even though I live over 400 miles away from Bend, Oregon. AMAZING. I highly recommend them!! Josh and Austin are the flippin' GOLD STANDARD for "used" Salesmen. The only reason I didn't buy the truck from them was because my credit union would'nt let me purchase a vehicle from out of state.
Although the purchasing process was a lengthy (almost an entire day), my sales rep Alex was instrumental in making it as painless as possible. He assisted in helping me transfer all of my belongings from my trade-in to my new vehicle and walked me through the features before leaving the lot. There were a couple of concerns that appeared after the sale, but they fixed everything quickly and seemed concerned about my satisfaction. This is my third Toyota purchased here in Bend and I have always received a little extra effort with purchasing and servicing which make has made me a loyal customer of the brand and this dealer.
Smolich is absolutely the most pleasant car buying experience a person could have!!! My wife and I went in on a whim to check out a car, we were working with another dealership in town for a car that was 3 years older, and Were feed up with the way the other dealership was playing games, so with that we went to Smolich to see Corey.... we had no expectations of taking a car home that night, with our credit that just doesn’t happen! We sat down with Corey to do our paperwork and there were no negative negotiations, we told them about the car and price of the one we were looking at, and they were able to put us into a brand new 2018, for $1500 more than the used one we had been looking at. And we were able to take the car home the same night. The entire process took 2 and a half hours and that’s with a 25 minute test drive. We love the fact that you deal with one person, except the finance persons to sign paperwork, they definitely earned our business for life, we will be back when I am in the market for a new truck. Thank you to everyone at Smolich!!! You guys nailed it.
We had such a nice experience at Kendall Toyota. Alex Moschitti was excellent. He was not pushy at all (like we all expect ) he was really well informed and spent allot of time with us and was fun. We left with the car we wanted and have gone back with questions about our car on how to set some things up and Alex was right on the ball again . We felt very comfortable and pleased.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.