I spent all day with my wife going to dealerships after dealerships.It was not a pleasant experience until we pulled into Payless car sales, and was treated professionally by Brandon who listened to us instead of talk talk talk. The first car he showed us was exactly what we said we were looking for. The price was great and we love the car. Thank you Brandon.
Brandon proved himself on the first sale last year so it was a no brainer where I was going to buy my second car. My wife loves her new Chevy equinox. Brandon gives great service, great financing and a beautiful selection of cars and suvs
I’ve been buying parts from Jones Ford for decades. I finally purchased a new car from Jones Ford about a year ago. Mostly because I have always been treated so nicely even by Mr. Walters. I’ve gotten to know the parts people in some of the texts and mechanics well enough to say that there some of the nicest and most humble techs and mechanics I’ve ever encountered. The only morning I would have Franny dealership is to hire good people at every level of the organization and then trust them. Putting too many barriers between the customer and those who actually do the work takes away from the “good neighbor” feel of a dealership. Jones Ford loved me for years before I bought a car. I recently returned to purchase another new car. The salesmen I dealt with were exceptional and to me perfect in every way they treated me. Other dealers lost my loyalty simply because they don’t understand love and respect.
I previously left a 5 star review because our experience with the purchase of a used vehicle was excellent, however following that review, we had an experience that prompts me to revise the 5 star review. We had an issue with the transfer of our license plate from our traded vehicle to the new vehicle that was caused by an error on the salesman's part. After a couple of conversations with the salesman and manager about how to rectify the problem, they abruptly dropped the ball, forcing us to have to visit the DMV to get the problem resolved at a cost to us. It was an easy solution, and I understand that mistakes happen, but the dealership wouldn't even return my phone calls to give us direction. Very disappointing!!
I bought a 2015 Chrysler 300 S . I had a problem with the smart key. They owner, Johnny Dangerfield, solved the problem with my Smart Key and also gave me an extra Smart Key , free of charge. My entire experience there was great.
This is the second time in the past year ive bought a car from Dalton and it was a great process both times. He was very helpful in the buying process of both vehicles and i would highly recommend both Dalton and Automaxx.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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