The customer service was great. They were tactful about time and was courteous about getting my car back to me. The atmosphere was clean and pleasant. Kia of Jackson have my Business, they took care of me!!!!!
I had been shopping for a new car for months. Figured out I wanted a Kia Soul. Tried to negotiate a deal closer to home with no luck. I was able to find my car on line and made the deal by phone. Cody was very easy to work with and was able to deliver my car to me. I was very impressed with Serra of Jackson!
Wasn't looking to buy, but the deal was just to good to pass up. The staff never pressured for the sale, they just gave me the facts and worked with me diligently to work out the deal I needed. Our daughter and several friends have bought from Serra Jackson, and if the need arises, I will return. They were nice, friendly, and very helpful. AND BTW - I love the new ride.
I was very happy with the service at Serra Chevrolet in Jackson. I didn’t feel like they pushed me into buying anything. They worked with us and got us what we wanted. I would definitely buy from them again.
Michael Fisher is the best! Made the process seamless and pleasant. Even helped me out selling my old vehicle. Lucky you have him. Keep him around...... Very pleased with my new Sorento LX V6 also. Very peppy and a nice ride.
It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you
Victory Honda made the process of getting a car very easy. We worked with Jeff Wardlow and purchased a Honda HR-V. Everyone at the dealership was very helpful and nice. Would recommend this dealership!
Never have bought a car from 300 miles away. Let alone from a used car dealer. (You know the stereo type¿). Made the deal over the phone. Haggled and haggled. (I'm not a easy sale). Tony and Joe went out of their way to make the process feel comfortable. No pressuring or pushing. Drove down to pick up Firebird Tony had donuts and coffee ready . Could not have been more pleased with the whole process. ¿¿¿
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