Used 2020 INFINITI QX60 for Sale in West Long Branch, NJ

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I bought a 2012 G37sX from Irwin back in June 2012. The deal I got was awesome. To this day I tell me friends. Of course, after the purchase came the service intervals. This can be the source of much angst as many of us with considerable experieince know all too well. While the deal is the first step, and a critical one, it's pretty much over after the sale. The service intervals however are where the longterm relationship is built. I could tell right away, and continue to see to this day, that this is something Circle Infiniti places great awareness on. Every service interval (67,500 miles now) was top shelf. No BS of any kind. I deal mostly with John, but have also dealt with the rest of the service staff. They all treat you with respect and transparency. I have never left asking myself "what the xxxx just happened?". Every service interval, I go in asking a lot of questions. Being in IT, I think analytically, and I can tell when I'm being xxxxxxxxxxx. That just doesn't happen. All my questions are answered fully. No added nonsense about extra repair work I need (but really don't). I've been driving since 1977, and have accumulated a vast body of experience with having my vehicles worked on by various dealers and mechanics. Circle Infiniti is without question the best thus far. I plan on buying my next car from them (be ready Irwin :) ) and have every confidence that the subsequent service interactions will continue to not only meet, but exceed my expectations. Thank you all, Mike Kunert

If it weren't for bad luck I would have no luck, last night I picked my car up from an oil change and brake job, mind you it looked & ran better than the day I bought it thanks to Ann's knowledgable advice and recommendations. However, after idling in stopped traffic on a 100+ degrees day for over an hour I noticed that my car was driving strangely, it would buck when I accelerated and the service engine light came on. I called Circle Service and explained what happened and was told to bring the car back there right away and that it was concerning to her, and that if I felt uncomfortable to tell her so we could arrange a way to have it towed to her. VERY RARELY do people care about their customers in such a way! Knowing I cannot be without a car she assured me she would have a loaner ready and waiting. After a long nerve wrecking 30mph track down the parkway I got to Circle and was met by Yuri straight away who helped me remove my belongings and get settled into my choice of an immaculate QX50. Ann came right to the door and greeted me with her million dollar smile and made me feel so at ease. She had me in and out within 5 minutes without an appointment. Her STELLAR customer service is the main reason I keep returning to Infiniti for services on my car instead of going to a local shop that would charge half the price and give no where near half the service. Annie is also the person I recommend to EVERYONE I know that drives an infiniti and are looking for a service center, and she NEVER disappoints! Thank you for having such great staff between her and Yuri who is always beyond accommodating with me, keep up the great work Circle!!

I have owned 4 Mercedes S class autos and 1 spectacular E430B as well as 6 Lexus products. I have dealt with their service writers approximately 68 times. None have been comparable to the performance of service consultant John DiLieto at Circle Infiniti. Dropping off my wife's leased 2015 Q50 for service allowed me to experience first hand John's rapport building personal communication skills, technical expertise and extraordinary customer service skill set. A pleasure to work with and a valuable employee. Regards, Fred West

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This place is a hop, skip, and jump from where I live so naturally this was the first place I visited in October 2017 when my Toyota lease was coming to an end. Although I didn't lease anything from Ray Catena then but I ended up with a 2017 QX50 nonetheless from Englewood, NJ; they were willing to work within my budget but dealing with the staff there after delivery was a HORRIBLE experience. Long story short, I ended up getting into an accident with the QX50 and had to get another vehicle ASAP. I decided to stop at Ray Catena again and see what they could do on another QX50. Unfortunately they only had a couple of fully loaded models of the SUV but they suggested I check out a Q50 3.0t AWD with the Essential Package (includes navi and HIDs/LEDs). I took it out for a test drive and I knew I wanted her. She came with a V6, turbocharged, 300 hp engine - she weaves in and out of traffic like a sport car. I was pleased with the level of customer service received by Sales and Leasing Consultant Rob Bruno and General Manager Joe Scribellito. Rob delivered the vehicle the same day, went over all the features, and answered all the questions I had. I highly recommend purchasing your next Infiniti from Ray Catena Infiniti!

I just leased my 5th car from Ray Catena's dealerships, 3rd from Edison Infiniti. Bob Bruno continues to provide awesome service in a low pressure environment. I returned my 2015 QX60 just lease another one and the transaction was painless. Most was done over the phone so by the time I got to the dealership all I needed to do was sign and drive away. The numbers were exactly what was discussed and they remain a consistent pleasure to deal with!

I purchased a certified pre-owned M35 in April 2011 from Ray Catena Infiniti. I brought it (with 160K miles) in for service on Friday and was told that it needed a new radiator, so I wanted to explore purchasing or leasing a new car. Chad in Service introduced me to Grigory in Sales, and we discussed purchase vs. lease options for a new 2018 Q50 Sport. I had to go back to work so we scheduled a follow up appointment the next day. I came back in on Saturday and Grigory had the numbers ready, did the appraisal for my trade-in and worked out the final payment amount. I was pleasantly surprised that a 20,000 mile/year lease was very reasonable. Everything was finalized within a couple of hours and I drove my new Q50 home that day. Grigory followed up to make sure I was satisfied and emailed to schedule another appointment to go through the car's features more in detail. It was a pleasant experience from start to finish.

I inserted a '2' in the review title as this is my second vehicle from Tom Accatatta and my third from the dealership. The previous review was written 7/30/14. As before, Tom made the acquisition a painless and positive experience, with no hassles, game playing or unnecessary upsells. Tom is a gentleman whose primary concern is customer service, who worked with us to get the vehicle(Q50) we ultimately decided on, at a price point we were happy with. After we signed the paperwork, the sales manager, Mark Hernandez congratulated us, and his only comments were related to the sales experience and if he could help in any manner. To close with the same tag line as the previous review: "Amazing customer service and a great vehicle made this an all around outstanding experience".

I have leased 3 vehicles from Ray Catena Infiniti of Edison ,my last 2 from salesman Gunther Wu. Dealing with Gunther is always a pleasure, I was originally looking into getting into the new QX50, but ended up with a 2019 QX60. At no time was I pressured by Gunther and has always kept me right around the numbers I want to be at. Gunther has contacted me after the sale to thank me as well as several times over the term of the lease to see if I am still enjoying my vehicle. I highly recommend salesman Gunther Wu.

I give Ray Catena Infiniti of Edison an excellent rating because they give their customers nothing but the best! From the receptionist at the front desk, the housekeeper and the salesperson (Gunther Wu) every employee I interacted with was very polite and willing to give their assistance if applicable. Mr. Wu took his time out to keep in touch with me about the location of my car and when it was delivered he made sure we did everything in a timely manner and at the convenience of my schedule. His service was excellent and it was a pleasure for me to do business with him. I love my new 2019 QX50, I already made my first service appointment, & I am looking forward to it.

Our lease was up on our 2013 INFINITI G37X, so I started looking for a new lease. I have been buying and leasing an INFINITI since 2002. We loved the G37X so I had no problem staying with INFINITI. I initially spoke with Mark Hernandez (Sales Manager) who was very helpful and understanding of the situation with the current lease. He was very attentive and helpful and was able to find a new Q50 we wanted that others could not find. Joe Scribellito (GM) came over to say hello as well as I had met him many years prior when I had bought other cars there. When I got to the dealership Mark introduced me to Matthew Goldberg. Matt was amazing! I'm extremely particular and expect a lot being in sales myself for 20 years. Matt not only met my expectations, he exceeded them. I have never in all my years of buying cars had the pleasure of working with a sales person as courteous, professional, helpful, friendly, understanding, customer service oriented and without the pressure game. This is how buying a luxury vehicle should be! I highly and strongly recommend if you're looking for an INFINITI go to Ray Catena of Edison and see Matthew Goldberg! RBlock

I have been a loyal customer here since 1995.This time when I turned in my Q70 and leased QX50 my salesman was Mr.Gunther Wu and the whole transaction was very smooth and pleasant.Love my 🚘

Just bought my second Infiniti (QX30) from Ray Catena and the experience was even better than the first (QX60). Our salesman, Dave Daroff, was friendly, professional and did not exert any undue pressure on us. He helped us get into our new car at a price that was acceptable to us. Since purchasing our first Infiniti from Ray Catena in 2015, we have been extremely pleased with the service and overall friendliness of the people that work there. Highly recommend both Dave and the dealership.

I just leased a 2019 Chevy Traverse from Bay Ridge Chevy this past Monday and I couldn't be happier. Rachel Zala was a tremendous help providing answers and making me feel like part of the family. She was very informative on our test drive and made my decision pretty easy. The best part about my experience was that I felt no pressure from anyone at anytime. Coffee was pretty good too. Jaime R from Brooklyn NY.

My daily commute is approximately 90 minutes one-way. Once I purchased my Infinity Q60, it seems near minutes vs. hours behind the windshield. Infinity Q60, with the 3.0-liter twin turbo, fully adjustable seats, Infinity INTOUCH system makes a fantastic car to drive. And I look good driving it.

Hi. Just got a new 2018 Trax from Bay Ridge Chevy. The people there, especially my salesman Markos, were all wonderful. Spent a lot of time with me and were patient and made a fair deal. New car seems vey nice. So far I am most pleased with my experience there and would recommend them to any friend interested in buying a new car. (Note: These are new people, not the former owners of the past few years, as I understand it, so if you see old reviews about the dealership at this address, do not apply them to the present enterprise.)

This drives more like a car than a SUV. Love the inside. and outside. The car cameras are great but can be confusing when multiple views are on. Otherwise the car has been wonderful so far.

Great cars at the dealership. Purchased a Mercedes C300 as I’ve been in the market for one for weeks. Noticed they had one at a great internet price of $19,700 I’m cargurus but at the dealership and their online website it was listed at $23,900. They honored the internet special and took a deposit of $200 to hold the car for me due to the fact that I had some problems finding a good co-signer due to the fact that I have no credit history and wanted to have the auto loan under my name to build credit. They worked with me every step off the way. Great company and I’m very satisfied with my car, and my payments! Check them out you will not be disappointed!

The QX60 is an excellent family car. It is comfortable and roomy, while remaining high end and luxurious at the same time. The third row has more room than most.

This dealership is a great place for your automobile shopping. I would recommend this place to my friends and family.Thanks to Jerry who helped me to arrange the financing.My credit situation was not easy but Jerry made it happen.

Super happy I bought this amazing SUV. I test drove all competitive vehicles and chose this over them all and glad I did. I considered an Audi Q7 but this was $15k less expensive.

I bought a 2012 G37sX from Irwin back in June 2012. The deal I got was awesome. To this day I tell me friends. Of course, after the purchase came the service intervals. This can be the source of much angst as many of us with considerable experieince know all too well. While the deal is the first step, and a critical one, it's pretty much over after the sale. The service intervals however are where the longterm relationship is built. I could tell right away, and continue to see to this day, that this is something Circle Infiniti places great awareness on. Every service interval (67,500 miles now) was top shelf. No BS of any kind. I deal mostly with John, but have also dealt with the rest of the service staff. They all treat you with respect and transparency. I have never left asking myself "what the xxxx just happened?". Every service interval, I go in asking a lot of questions. Being in IT, I think analytically, and I can tell when I'm being xxxxxxxxxxx. That just doesn't happen. All my questions are answered fully. No added nonsense about extra repair work I need (but really don't). I've been driving since 1977, and have accumulated a vast body of experience with having my vehicles worked on by various dealers and mechanics. Circle Infiniti is without question the best thus far. I plan on buying my next car from them (be ready Irwin :) ) and have every confidence that the subsequent service interactions will continue to not only meet, but exceed my expectations. Thank you all, Mike Kunert

This car is what we've worked towards all our life. It is very nice and luxurious, rides so well, and we absolutely love the value with all the amenities!

This car meets all of my needs, plenty of leg room and cargo room, the ride is smooth, surround sound in the car works and sounds great! 2nd and 3rd row seating has plenty of room for passengers, love the USB ports available in the 3rd row.