I was an out-of-state buyer and literally the customer service and the transaction could not have been any better whatsoever . I purchased this car from Oklahoma having no knowledge of this dealership, and cannot see how they could have improved on absolutely anything throughout the entire process., impressive based upon my past experiences in purchasing a car from anywhere in the past.
Purchasing my 2016 Range Rover from Land Rover West Chester was an enjoyable experience. Everyone I came in contact with were friendly, knowledge and supportive. I felt I was their only client and they were there to help me find a vehicle that met my needs no matter how long it took. . Lee is an outstanding salesman always getting back to me in a timely fashion addressing all my concerns. Bill, the general manager, was always there to assist when needed. I couldn't have had a better experience at Land Rover west Chester and will continue to purchase cars from them in the future.
I just bought a 2016 Ranger Rover Sport from Land Rover of West Chester. I had a fantastic experience. They worked out all of the details the week before and I pulled into the dealership and saw the car, then they took me right into the Finance Office to sign the paperwork that was already for me to sign , then Lee (my salesman) took me right out to go over the car and teach me how everything worked. I didn't have to wait at all, the whole process was 1 hour total, from pulling into the parking lot to pulling out of the parking lot in my new Range Rover. As for my salesman, Lee was the best salesman I have ever experienced, he kept in contact with me on a regular basis and answered all of my questions and concerns. Lee had a lot of knowledge about the Range Rover product and spoke very well about everything. I promise that don't matter where I live I will be calling on Lee for my next Range Rover when it is time. I live about 90 miles from the dealership and it was worth the drive to buy from Lee!
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Our 5th great car from Off Lease! Damien was wonderful, and helped us navigate the car buying process yet again. When we???re in Florida, we always stop by off lease as the selection, quality and price is unmatched! We call Nashville, TN home much of the year, and there is no way that you could find so many late model premium late model cars and trucks (the truck selection is amazing). It takes a bit of time and research, but loved Damien???s honesty and help in finding the perfect SUV for my daughter. Mike Katz as sales manager is truly the best! Thanks Off Lease!! We???ll be back!
Customer service was awesome, jermery was so patient with us, he took the time to hear us out to see what was the best option for us and was very honest about cars that has been in accident. Armondo was great worked with us....
Pleasant experience at Thompson Lexus Willow Grove
by R and S from Lebanon, Pa
July 6, 2018
We drove an hour and a half to visit this dealership. I called ahead of time and was greeted on the phone by Joe Troutman, a salesman at the dealership. He made sure the car was there and pulled it aside while we drove there. Once there it was a smooth process and we ended up buying a 2013 Ford Explorer in great condition. Joe even met us there on a Thursday which was his day off. Super new and clean Lexus dealership if in need of a Lexus.
Bruce Blake without a doubt is the best and most honest, straight forward car dealer that we have ever met. There is no beating around the bush with Bruce. He is as honest as the day is long, and has always been there for my partner and I. We have known Bruce for years, and feel like he is a good friend. Bruce makes people feel special, and that's what living is all about. He is not just looking for a quick car deal to make that commission for himself. He truly wants to help the customer find the best deal for their money, not to mention the most comfortable car for the buyer. Bruce will not attempt to talk you into something else, which I truly find appealing for a car dealer. Most of the other dealers that I have dealt with act like the buyer is stupid, and try to get over on them to get more money. Not Bruce... I have referred people to Bruce, and have never heard one bad comment from any of them, in reference to his professionalism and honesty. This is who Bruce is as a person, not just a car dealer! We just love Bruce, and pray that he sticks around awhile so we can keep purchasing Honda's from him. Aloha, Sally and Kahau
I had the pleasure of working with Mike Young and Richie Garchitorena when I bought my first car (just last Monday!).
They were incredibly friendly and welcoming. The entire process was so relaxing and they made everything so easy to understand as well. I really couldn't have asked for a better experience (or better help) buying my first car.
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