Used 2020 Jeep Cherokee for sale near Rocky Mount, VA

Very clean and looked great to a perspective buyer..Everyone was very friendly when I arrived ..Bryan the finance man got me thru the paper signing etc efficiently and knew his job

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

I am very quick to give a bad review if I think it is warranted but I am also quick to give a good one when warranted. Today 3/9 the shop worked on a recall plus other problems, I would like to thank everyone who worked on my car from checking in to getting my car back,, when it was given back to me it looked like a new car which had been fixed, not only cleaned outside but vac'd as well, this was a nice surprise and again thankyou to everyone who had anything to do with my MKX today. Today was an excellent experience.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

I just bought my first car ever—a 2022 HR-V Sport—from Inver Grove Honda, and let me tell you, it was an adventure from start to finish. I came in solo, barely knew what questions to ask, and just knew I liked Hondas, wanted AWD, and had a budget. Erin greeted me like I was an old friend. As a young woman walking into a dealership alone, that level of kindness and comfort goes a long way. I ended up test driving two cars and while test driving she even asked if I was okay turning across traffic or preferred to go up to the stop light 🥹 (yes, it’s the small things). She stayed well past closing so I could call my parents, and even put together mock loan options for me while I figured out whether I was going to finance or pay in cash. Erin had a whole mock loan sheet with different interest rates made up for me. That night I decided I wanted to put a deposit down (which I learned is refundable, shoutout to Erin for that reassurance). Then I worked with Adrian on all the paperwork and warranties. He again stayed well after close and listened to me talk to 3 family members about my options. Truly told me what he thought about the warranties and if they were worth it. Explained different payment options for paying with cash— there was a lot I didn’t understand. I ended up paying in cash and I wired my money which took a day. Erin was texting me with updates and answering all my dumb questions. I picked the car up 2 days later and drove it home! Everything was perfect…until it wasn’t. Literally the next day after driving to work, I turned it on and some warning lights popped up. I backed it out of my spot—and it wouldn’t move forward. I’d owned the car for less than 24 hours. Absolute panic. I called the dealership. Lisa (I think!) answered and got me transferred to service right away. They arranged a tow. While I was waiting for the tow I called the dealership back and talked to Miriam. She reassured me through tears (I’m literally so dramatic)that I’d get a loaner car at no cost. When I got to the dealership in tears, Joe in service met me with total calm, let me show him what happened, and walked me through everything. I was documenting like a maniac (talking pictures of all the rental records even though Joe told me he would print me a copy) because at that point, I was convinced I had just bought a bad car! I asked to speak with a manager and met Greg—also amazing—and Adrian happened to be at Greg’s desk and remembered me. Im still crying at this point. I told them I wanted to go over my warranties and my rights, I know I just sounded crazy! Greg said, “Whether it’s a $4 fix or a $4 million fix, we’ll take care of it.” AND THEY DID. Now here’s the best part: The next morning, Justin from service calls and gently asks if I’d, by any chance, added a bling ring to my ignition. I sheepishly said “uh… yeah…” and he explained that it interfered with the key chip and triggered the anti-theft system (something like that). The whole breakdown? Totally my doing. And yet—they tested my battery, thought it was a little weak, replaced it for free, ran more diagnostics, got me a free tow,gave me a loaner CR-V (a very nice one, btw), and told me not to worry about gas since I was headed to a wedding in Wisconsin. When I came back to pickup my car, I asked about floor mats that were shown in the listing but didn’t come with the car. Greg couldn’t find the originals, so he handed me brand new all-weather mats instead. Justin offered to personally answer any future “how do I not break my car” questions and told me to call anytime. I left feeling like the most high-maintenance customer ever—but they never made me feel that way. They were patient, generous, and incredibly kind. They paid for the tow, diagnostics, a new battery, and floor mats—all because I got too excited about car accessories. And I know I made them all uncomfortable with my crying, however they didn’t show it and everyone was SO professional and unders

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

Didn’t end up purchasing anything but they responded to my questions quickly! Great job.

Love everything about the car the color the room in the interior the pick up the ride and the options are just excellent I am so excited to be able to take a road trip soon

Great work always! They are a pleasure to do business with. We will buy and service only with Ray Skillman. Thanks for always taking care of our automotive needs.

This car met our expectations as far as looks, good gas mileage, comfort and reliability. It performs well in town and on the road. Excellent choice on our part!!!

I recently purchased a Subaru Crosstrek at Schumacher Subaru of Delray from George Kanaris. This was the most satisfying and pleasant car-buying experience I ever had. From the beginning, George listened to what I was looking for and quickly found me a vehicle that met ALL of my wants. When I bought the vehicle, he patiently and thoroughly explained all the features, making certain I drove away 100% satisfied. All of the staff were helpful and friendly. This dealership provided the best customer service imaginable.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

This dealership was very responsive as far as booking an appointment to see vehicle and confirming. When we arrived for appointment, they had the van all started up, running and waiting for us to test drive immediately. Gave us time needed to look at vehicle and were reasonable when coming to terms.

David April did a fantastic job giving good information and answering all my questions in a low pressure way. He made sure the vehicle was a match to what I was looking for. I cannot say enough about how easy this experience was!

Great inventory selection, Knowledgeable staff, Easy to work with. some follow through, eager to earn business

Dropped off my 2018 Sonata cause the check engine light came on. A few days later got a text saying i needed a Engine Wire Harness + other items but totaling over 4k$. So i call to see if it was under warranty. They call the warranty people and say they will get back to me on Friday 1/19/2024. Friday they call and let me know car is ready to be picked up. I only paid 100+$ for oil change works package. Turns out the tech mixed up cars can you believe it? Just happy i dont got to pay a fortune to have it fixed.

I had a great experience at Wayne Akers Ford! From start to finish, everything was smooth and professional. JP was fantastic to work with — knowledgeable, straightforward, and genuinely helpful throughout the entire process. There was no pressure, just honest communication and great customer service. I ended up purchasing a new Ford F-150, and I couldn’t be happier with both the truck and the deal. JP made sure the deal went through smooth and super quick. If you’re in the market for a vehicle, I highly recommend asking for JP at Wayne Akers Ford. Great experience all around!

Response to my inquiry was prompt and courteous. So was the follow-up as the sales agent checked with me regularly. The initial internet presentation of the car wasn't great as pictures were of "other" cars of the wrong color, etc. I didn't buy the car so I don't know what happened after a few days.

Michael was great and very informative!!! I will definitely continue to visit this dealership rather than the one closest to my house.

The Service Department is excellent Andy and his team are great Jason Hemrick is always helpful and understanding , Jason is the Reason travel from 13S to have our car service Highly recommend These guys

If you’re looking for a dealership that treats you like a neighbor rather than just another transaction, Miller Motor Sales is the place to go. I recently had an outstanding experience there, and I can’t recommend them highly enough. The entire atmosphere at the dealership is professional, welcoming, and—most importantly—completely pressure-free. They have a fantastic inventory, and the team clearly takes pride in the quality of the vehicles they put on the lot. The Gold Standard: Jay Passey The highlight of my experience was working with Jay Passey. Jay is the definition of a "no-nonsense, all-help" salesperson. He is incredibly knowledgeable, patient, and genuinely listened to what I needed. He didn't try to upsell me on things I didn't want; instead, he focused on finding the right fit for my specific situation. Jay made the entire process transparent and efficient. He handled every question with total honesty, ensuring I felt confident and informed every step of the way. It’s rare to find someone in car sales who balances professionalism with such a friendly, down-to-earth approach. Bottom Line The financing was straightforward, the communication was top-tier, and the delivery was seamless. If you are heading to Miller Motor Sales, ask for Jay Passey. You’ll be in great hands.

Cole is such a good technician.Advisors are always so nice. Always accommodating with our schedule. Always keep us updated on the status of our vehicle.

Bought my Jeep from Stephen . Pleasant professional guy . Good experience . Would not hesitate To recommend this dealer .

Byron, or sales associate, was extremely helpful throughout the sales process. We were coming to the dealership from an hour and a half away. They were able to accommodate our schedule, allowed us to arrive before they opened, take the test drive and had us out the door with our new car in an hour and a half.