I've never thought that buying a car can be an awesome experience. Most dealership now changed the way they do business compared a decade ago. Although there are some dealership who still practice the old style of pressuring there customers to buy a car from them. You have to meet all of them, they refer them to you as their manager, offer you another car or anything that will keep you in their lot. With most people who now search the internet before going out to buy a car, this old trick no longer works. My experienced with LAHTI's Jeep is excellent. Transaction is very smooth and prompt from start to finish. Brian Long is very friendly, courteous, and knowledgeable and he will go the extra mile to please his customers. We bought a 2013 Honda Civic Si the cheapest price we found on the internet. The car was cleaned and polished when we came and ready for the test drive. When we came home after 43 miles drive, we noticed that one of the fog light is hanging out. We contact Brian and he answer right away and promise us to bring the car back for them to fix. Overall the experience is phenomenal. I will highly recommend Lahti's Jeep in Leominster.
Let me start by saying, I was not your typical car buyer. After doing my homework, I was looking for a particular trim, color and options. So, of course my car was not on the lot. But Jason and his team tirelessly looked around for my "perfect" Cherokee. From the beginning of my journey into buying a new vehicle, Jason was always accessible and informative. He let me know what he was seeing and was straightforward with me on availability and cost. Communication was excellent. Ron, dug deep into the available vehicles and called place after place to find what I was looking for. It was a pleasure working with this group. To me, a new car is huge investment and can be intimidating. Jason made the whole experience non-stressful and very easy. Consider me a happy customer! It really is nice to see a family-oriented dealership focused on customer service in the days of selling for commission. Thank you!
Simple, Professional and easy to deal with throughout!
by Jaylocke10 from DealerRater.com
December 1, 2018
From the moment I reached out inquiring about a specific model jeep grand Cherokee Tim sent the pricing information over immediately and quickly set an appointment for the following morning for me. When I arrived I was met by Tim and Pablo and the Jeep was waiting for me. Pablo took care of everything from there. During the test drive he explained all the new and improved features that differed from the slightly older model Jeep I had now. Pablo made this entire process so easy as he lined up all the steps needed to be completed and offered to have the car ready to take home in the afternoon. The car was ready for pickup and Yamen helped with closing out my old lease and I was on my way. Easily the best car buying experience I have had in the 20+ years in doing this. I highly recommend this place, all around great experience!
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
We had been to 5 other dealers over the last 6 months. Each one said that I would have to "give up" one of the selected features...that the van I was looking for couldn't have everything I wanted. Jarred found one within 15 minutes of sitting with us....color, package, and a dvd player! He was kind and so helpful and never once made us feel pressured! We were done purchasing the van within an hour. I've been to other dealership where I've spent the whole day. The business manager was very thorough and personal. Made sure he went over everything and we were still out within an hour. I love the new van!
I would like to relate a positive experience that I had at Central Jeep on Friday Nov 23 of this year. I was looking to buy a new vehicle and Sales Rep Nathan Jolley assisted me in finding the exact vehicle that I was in the market for. Nathan was able to get me a good price and worked tirelessly on getting all the paperwork processed in a timely manner. Nathan answered all my questions with patience and knowledge and made the whole experience of purchasing a vehicle a lot smoother. Central Jeep provides a clean and pleasant atmosphere with a wide selection of vehicles on a spacious lot. If thinking about buying a vehicle I would recommend giving Central a look.
Mike's attention to detail made it a great experience
by Maddy from DealerRater.com
December 5, 2018
I don't even live in New Hampshire state. I was visiting a friend of mine, for a birthday party & since I was in the market for a Accord ; my friend suggested we take a quick look at the dealership that was just two miles from his place. I was greeted by one of the managers & handed over to Mike. From the beginning he was very open about the pricing & what he can sell the car for. The fact of the matter is he called on the phone another dealer I had seen earlier, to compare the charges with me listing in, never seen anyone do that before. If you known what exactly you want & have a fair price in mind, my two cents is these guy will most of the time meet it or beat it. Thanks Mike for all the help. Happy Holidays to you & your family.
Louis made a VERY stressful experience for me so much better. He is funny, supportive, knowledgeable and EXTREMELY PATIENT:) Overall great experience. I love my car and plan to come in for a 1 on 1 info session soon to learn even more.
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
I went up to Michaud Mitsubishi to look st a couple used trucks they had on the lot.when I got there Bart came out I told him what I was interested in. He was very helpful got the keys to the trucks. We went for a ride in each of them, he was very pleasant and helpful telling me about the trucks.i decided to buy one the whole experience from start to finish was excellent. No pressure at all ,I recommend this dealer
I cannot say enough about Planet Jeep from Sales to Service. THEY TRULY CARE ABOUT THEIR CUSTOMERS. Its like going to family for me. I am on a first name basis, Their service is #1 and , the Sales Dept makes the buying process Painless. You tell them what you want, and The make it happen ( Tiffany B -the best) Service Dept Nick, Dan, Mike & Tom go the extra mile for you. Thank you Planet Jeep
I bought a new car 2019 challenger wide body scat pack and it was so simple and easy, Mike Powers and Joe made my experience great and stress free, thanks Planet
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