We worked with Kevin on a used car. When We arrived, the car was ready for test drive, Kevin was knowledgeable, courteous, and was great to work.
We worked hard together to make a sale and he was a good facilitator between us and the Manager.
Familiar with Jeep Product
by Ken M from Fall River, Ma
April 27, 2019
Great second vehicle with style and comfort. Have owned many Jeeps, one of my last jeeps had over 250,000 miles and was still running well.
I just bought my 2nd new vehicle from Les Mack. I had worked with Wade in the past and was the 1st one I called when it was time to trade in and upgrade. Like the first time I purchased from them, there was no run around, no fancy annoying salesman approach. Wade is up front and honest. I knew which brand new car I wanted and he worked to make it happen. I got a great trade in price and a great deal on a brand new 2017 Buick Encore. I was originally going to get the preferred 1 model, but with the great deal they offered, I was able to upgrade to a preferred 2. I will definitely be returning to Wade the next time it's time to purchase and would (and have) recommend him and Les Mack.
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
Donovan was great to deal with at Runde Predriven. He was very friendly and able to work with my schedule. I would definitely go there again if need to and would definitely recommend this dealership to anyone
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
Carson, Brian and Gary were great to deal with. They had the vehicle I was looking for in the correct color and options I wanted. I live 3 1/2 hours away from Lancaster and did everything over the phone. The vehicle was as described when I arrived. The whole purchase process went smoothly. They were not pushy, were not trying to sell me things I didn't want or need. Took "no" for an answer, something rare in sales and F&I people today. I wasn't expecting the service I received because I was "just" buying a vehicle. Since I'm 3 1/2 hours away they knew they were not going to get future service or parts sales from me but I was treated just as anyone local coming in to buy a vehicle. I was very pleased to see a group of people who still care about customer service.
Only has 200 miles so check with me in a few month
by Johnson J from Auburndale MA
May 8, 2019
The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance
Gary helped us buy our 2016 Ford Flex. We found the vehicle online via their website, and drove over 2 hours on a Saturday to test drive it... Gary was awesome! He not only stayed late on a Saturday to work with us, but went over the vehicle in very good detail. He even got in and scrubbed out some spots for me. He gave us his personal cell # to answer any questions we had over the weekend and in the future. He then met us half way for us to pick up the car. He sat with us in a parking lot for over an hour going thru every single detail / navigation features. We will definitely go to him in the future with our vehicle needs. He is trustworthy and reliable, he answered all of our questions thoroughly and made sure we were taken well care of! Thanks Gary! - Michael and Amy Smith
Absolutely love my jeep!
by Hal_pmb from Wilmington NC
May 8, 2019
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
We found this car online and drove from Janesville to purchase it. Les Mack had done an excellent job of showing it with 20 + photos. Roger was our sales person and he did an excellent job of explaining everything and answered all of our questions. Working with Roger made this a pleasant and enjoyable day and we love our 2016 Equinox.
My very first car
by FrancesK from Forest park IL
May 4, 2019
This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.
It was a bit of a jaunt to get to East Dubuque to look at the truck I ended up purchasing, but the team was very helpful in getting as much information completed before I arrived to make sure if I did like the truck I could drive away with it that day. They had the truck all cleaned up and ready to test drive when I arrived.
Fastest car I’ve ever owned
by Steelcutter from Garden Grove , california
May 15, 2019
Definitely High prestige. It’s a lot of fun enjoying all the extras and just cruising around. It’s most definitely one of the fastest cars I’ve owned
First let me start by saying this was the easiest car buying experience out of the 10 or so cars I have purchased. I called Thursday wanting to buy a Chevy Volt they had on the lot. Within 10 min of speaking to the sales team I told them I would take it. This was at 3:00 in the afternoon. They sent me a link for the credit app which took me 10 min to fill out which i did. The next morning at 9:00 I was approved! I was coming from Janesville to Richland Center. I told them I would be there at 5:00 that evening to sign paperwork and take my new car!! Long story short I couldn't get there till 6:00 (they close at 6:00) but they told me to come anyway as they would accommodate my schedule. This was amazing customer service to stay late on a Friday evening in the middle of summer just so I could purchase my car. Once there the paperwork took 10-15 min and I was on my way.
Great job to the team at Fillback. I would recommend them to any family of friends that needed to purchase a vehicle. This was my second vehicle purchased from them and I would buy a third if I could afford it. The only knock I will give is the outside of the car was dirty. However Ill let this slide as I purchased a vehicle in under 24 hours! I'm sure if I gave them 25 hours they would have had it spotless.
Sturdy vehicle that's not boxy
by AnJMom from Fords, NJ
May 5, 2019
Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.
I have bought two vehicles from Les Mack in the past four years and have wonderful experiences. Wade Duncan has sold many vehicles to my parents while I grew up so naturally he was who I turned to when purchasing my first vehicle. Both of my experiences with Wade have been great! Being a first time car owner, he took plenty of time explaining everything to me and made the process as smooth as possible. Wade spent a lot of time searching for the perfect second vehicle for me. He made sure it had every feature I requested. A few days after taking the vehicle home, he called to make sure everything was going well. I told him I was having issues with figuring out how to use a few features and he had me come in that night to drive around with me and show me how to work everything. (Even though we had already gone over some of it-I admit to being embarrassed!) In short I would highly recommend Les Mack and encourage you to buy from Wade. He is, shall we say "thebomb.com."
by David from Laguna Niguel
April 28, 2019
Is fun and good on gas mileage and a lot of fun. I would definitely recommend it to everyone. I hope you have fun also.
If you have not talked to Wade - you are missing out. What a great person.........the best salesman we have ever dealt with - and trust me we have dealt with many in the past 50+ years. Looking forward to the next purchase with Wade....
I love the interior and exterior design.
by JeepJayhawk from Santa Monica, Ca
May 2, 2019
The Jeep has everything I’ve always wanted in a car. The functions inside are easy to use and safe when driving. The exterior is very modern and the all black rims and body are perfect.
My wife and I have purchased 11 vehicles in the past 8 years from Les Mack. Wade is an awesome salesman, he has a great sense of humor and easy to get along with. Richard always seems to give a great trade in on our vehicles we are looking to get out of. Steve, Dave, Roger and Ben are friendly when you are in to enquire about a vehicle.
We will be returning to purchase from Les Mack again in the future.
Nice ride. Good mileage
by Larry B from Muskegon mi
May 2, 2019
I love my new Cherokee it is comfortable to drive on the highway and still does well off road. I’m looking forward to the Gladiator
Ubersox worked with us and got us a great % rate and even took our 2015 as a trade even though we still owed a considerable amount on it. We were paying a pretty high % rate on or Chevy Cruise and we tried to get refinanced but were turned down because we owed more on the car than what it was worth, but Ubersox not only were willing to refinance us if we wanted but got us into a brand new, 2018 Dodge Journey. It was well worth the time it took to get there. They have won us over as loyal customers. As Arnold once said," I'll be back."... Thank you Ubersox
Car is too small not for family.
by Tyyates63 from Charlotte NC
May 14, 2019
This car is too small my family cannot fit comfortable,
No leg room for my husband and son, cannot travel comfortable with family, we need space.
Excellent service, well organized and friendly sta
by Judy from Dubuque, IA
November 6, 2018
4.9 (59 reviews)
Good customer service: They were friendly and very well organized. It did not take as long as expected. Also was able to get an appointment within a couple of days. (Did not rate quality of repairs as high, since it was a part related to the airbag I believe and would have no way of really knowing the quality of repairs since nothing that would be used on a regular basis.)
Great looking car with great value
by Firstimejeep from Fort Lee
May 1, 2019
I love it. It is stylish and comfortable. The drive is very smooth. It is fully loaded and has many safety features which I feel helps me to be safe on the road.
The people I dealt with were extremely pleasant, helpful and answered all my questions.
It was a great experience for my first time at the Turpin Service Dept.
Best of Both Worlds
by Starplatnium from Sumter, SC
April 24, 2019
The Jeep Cherokee is the best of both worlds for my wife and I. The ability to move stuff around and travel works great. The towing capacity is just enough for a small trailer for me to use to haul things around.
Good rapport with Scott Dannatt who was very knowlegable about the car. He went out of way to drive it home 30 miles away.
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
I purchased a truck last week in Platteville. Matt was more than helpful in dealing with me via internet and text, and getting the truck from hazel green for me. When I got there to look at truck it was better than he described it, and gave me a fair no haggle price.
Car with a classy look and feel
by Lizadoliddle from Hedgesville, WV
April 22, 2019
Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.
We appreciate your very prompt service in repairing our Head Start Bus.
I really want to have Jeep Cherokee
by Recep from NORTH PLAINFIELD, NJ,
April 7, 2019
I love Jeep Cherokee looking, I think that it's very comfortable and safe to drive, so I am looking for buy one to enjoy drive.
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