I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!
Tim in the service department was absolutely incredible with helping get my Dodge Ram fixed There were some issues with the warranty which he worked through. He made sure I was informed every step of the way and that my truck was a priority. I am so grateful for his help and for the work the mechanics did. You guys are amazing. THANKS TIM
by Richard Cefalu from Port Jeff Station, NY 11776
February 7, 2018
First I'd like to say that from the time of my purchase to the inception of my new 2018 Jeep Grand Cherokee,
my experience was above my expectations. Today I brought my car in for an issue that was not the dealerships mistake, but from the time I made my appointment to getting the problem rectified, the level of customer service by Ron and Tim was unbelievable. I am very particular with my cars and was made to feel very much at ease and Tim promised that I would be very happy. He was on the money! I am so pleased with outcome of the repair and I would recommend that anyone one interested in a Jeep Chryler or Dodge product not only go to this dealership, but be sure to see either of these two gentlemen. GREAT EXPERIENCE!!
We truly appreciate Dominick understanding our situation and making himself available to us to pick up our car on Thanksgiving Eve. Our original salesperson, Brandon was off on the day we wanted to pick up our daughters car, but they arranged for Dominick to fill-in and we are very happy with our purchase and experience... and believe you me, there were some bumps in the road this evening, but Dominick displayed professionalism and patience throughout the entire process. We are happy with our purchased and my daughter is happy with all of the safety features of her new car. We would like to thank the manager Fernando for helping to make this deal happen.
Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
I leased a Jeep Compass a couple of months ago and still completely in love with it. Michael was knowledgeable and always willing to help in anything I had a question about. It was quick, easy and painless. It was just an overall great buying experience!I would without a doubt continue to do business with Branhaven and especially Michael!
Bill handled my situation like a champ. He was thorough and empathetic to my situation. He also gets bonus points for his love of music. If all goes well in 3 years, he's very likely to have my business again. Thanks Bill! Cheers, David
I had purchased a 2011 Chrysler 200 . The car was everything I expected and more . Recently I ran into a few problems with the car however I bought the car back. Presenting the issue to Robert he examined the issues with his staff and they resolved all the issues at hand. I can’t tell you how thankful we chose performance auto to buy a car.
I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!
Customer service is excellent, technicians / mechanics top notch. Provided useful vehicle information. Very personable people to talk with. Excellent experience.
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