I have a 2010 Dodge Journey SXT front wheel drive 3.5 V-6.
I brought it in for an excessive oil useage problem.(2 Quarts between changes). I have been to 4 other shops before Bergstrom Kaukauna, who did not take care of the problem.
When I called Bergstrom Kaukauna, to explain my issue, Morgan from service was very helpful, and recommended a bg engine cleaning product with my next oil change. This took care of the problem. I was so frustrated before going to Bergstrom Kaukauna, and talking to Morgan, I was ready to get rid of my Journey. Thank you Morgan, and thank you Bergstrom, you have gained a customer for life.
My deepest appreciation
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
I was trying to decide between the Jeep and Equinox. Dylan followed up several times to see if he could help. He was not pushy, just made himself available and willing to help. He went the extra mile to ask some important questions. While the other sales people would day, this is what we have, Dylan listened and even read between the lines and found the car that could entice me make a choice. He succeeded. I must say Dylan made a huge difference not only in my decision, but he has a definite impact on what I tell people about the Kolosso dealership.
Just the right size for the city.
by MerrileeT from Jackson, MI
January 10, 2019
This vehicle meets my needs for running around the city. A little small trunk area but should meet 95% of most owners needs You will like how this vehicle handles in all types of weather too.
These folks are SO nice! It's always a pleasure doing business with them. I had a little bit of a wait to get a replacement part, they even washed my car and had it perfect when done.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
Everyone I worked with was friendly and helpful! They made the car buying process fast and enjoyable! Would highly recommend them to all friends and family! Brad, Randy, and Zack all did a phenomenal job!!
we almost everything about our 2018 Jeep Compass
by Campman1965 from Bethel , Pa.
January 12, 2019
Everything is great except for one thing. We dislike the stop/start feature. It does not save gas like they say it does and the fact it has to be hard on the engine and the starter and the fact if the system fail to start back up , it may leave a family stuck in a dangerous traffic situation...I was not use to it and gave it too much acceleration and nearly rear ended the car in front of me..... This device is a big joke.......
Longest time we have ever spent in a dealership to buy a car. I can't put my finger on 1 thing that stands out to me as being excellent during this experience. Salesman told us we could put 1500 miles on in the first 3 months, paperwork we signed says 900. I guess we'll have to change our plans for the holidays
Best car I've ever owned
by RICHARD from RIVERSIDE
January 8, 2019
This car is perfect It is the best car I've ever owned very safe and reliable The staff at Elmwood Dodge were very nice and knowledgeable
Driver door window regulator broke on my VW Routan, had to drive around with my window down in 20 deg weather. They were able to get me in the next day and had it diagnosed and repaired in 2 hr.
I like Jeeps, this was what I was looking for.
by JPCJR from Trainer, PA
January 6, 2019
This vehicle is big enough for me. Economic. I owned a Durango for the past 12 years and it was time to down size. Many features I will have to learn and get used to.
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