Sales lady was very personable, not pushy and listened to my needs and wants. I was in and out in 2 hours and felt quite comfortable with finance manager as well. He took his time with me to explain everything and answer my questions. I love my new vehicle and am very happy with the deal that I was able to get. I won't go anywhere else :)
Dealt with Kevin on a new Tacoma ,he never pressured us and the service is great. The Toyota dealership is the cleanest around. We have dealt with other Toyota dealerships in the past but we will come back here again?!
Very friendly staff, and very clean facility. They helped with the whole process, especially since I bought it out of state. They did everything they could to help me get the car I wanted and then some. Will definitely buy from again
I was looking to upgrade my current vehicle with a newer model of the Ford Escape. I found the vehicle I was interested in on Fairfield's website.....came in, test drove it and took it home the same day.
Sales and service department a little disconnected
by Jim from DealerRater.com
December 3, 2018
Salesperson (Travis) was great: friendly, responsive to messages, and right to the point with no unnecessary back and forth on pricing. Easiest and most stress free purchase from a dealer that I've ever had. Service department was the opposite, I was pretty dissatisfied. Impossible to make an appointment within a reasonable amount of time which left me covering the entire cost to fix some minor issues myself that would have otherwise been converted under warranty -- had I been able to get the car in to them to have them work on it in a reasonable amount of time. Lack of after-the-sale service ruined an otherwise positive experience for me at this dealership.
My husband and I were looking for a SUV for our family vehicle, and Fairfield had the Jeep we purchased as a local trade. Fairfield is a family, friendly environment that goes out of their way to ensure the entire family is comfortable during the buying process.
Jeff was a great salesperson to deal with when purchasing our "new" used vehicle! A very smooth process, done within the hour of driving on the lot and driving off! Love our Jeep wrangler!! Thanks again, Fairfield CDJR!!
I was very happy with the buying experience at the dealership. I found the truck on cars.com and purchased the vehicle. Great people to deal with! Drove 351 miles, 6 hours to make the purchase. Worth the drive.
Out of the way from Lancaster but worth every mile!
I searched all over and via the Internet and couldn’t find a better deal! Everyone at the dealer was personable and our salesperson Dave was knowledgeable and easy to work with.
I wouldn’t hesitate for an instant to send everyone I know to Sunbury Motor Company.
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