Friendly people that make you feel like a long time friend
by Jeeplover from DealerRater.com
December 3, 2018
4.6 (230 reviews)
I went to Buhler to lease my 2018 Compass because It is close to my home and I had been to the service dept on several occasions and felt I was treated well. I First met Charles Vitale who put me in the hands of Bob Perlin..Bob is a 12 on a scale of 1 to 10-I felt very comfortable with him and felt he had my best interest in mind - I dealt with Charles when it came time to filling out the paper work and he was very patient answering all my questions so that I understood the entire lease process- something I did not get from the dealership I had my first lease with - I highly recommend Buhler & Bitter and these two Gentleman. Bob, don't retire, because I will be back in 3 years to see you ! Nancy Sumski 251 Gereghty St South Amboy, NJ 08879
I was assisted by Ronnie, Chris, and the team at Buhler when I picked up my new 2019 Ram 1500, and they made the experience easy and worry-free. The Buhler team were all very accommodating from the time I walked in to the time I had my keys in hand and in my new truck. I couldn't have asked for a better experience! A+
First experience leasing and Brendan made it so easy!!
by amontano from DealerRater.com
December 3, 2018
4.6 (230 reviews)
I came in looking for a 2018 white Jeep altitude and after coming in to test drive it with Brendan I couldn???t wait to purchase one. Unfortunately, there were no more on the lot and Brendan saw that one was coming in and took the time to let me know. This is my first lease and I was not expecting it to go as smooth and be as easy as it was with Brendan. He was so helpful, reliable, and very professional. I definitely will be recommending him and be a returning customer!!
My wife and I spent Memorial Day Weekend searching for a new (used) car. After more then a few visits to various dealers, we???d given up at around 3 PM on Memorial Day itself. I started looking at Auto Trader???s iPad app again for no other reason then nothing to do at that point. I found 2 cars at World Jeep. Chrysler. Dodge. Ram. And called them. The woman I spoke to said they were getting ready to close up and could we work something out for the next day. I told her we only had this weekend as we were visiting and wouldn???t be back for at least a month. She said ???hold on, let me check with my manager???, and 10 seconds later came back on and said ???head over as quick as you can.??? We to there at around 4:00, and 3 hours later after dealing with a great salesman named Phil Binford, drove away in a beautiful 2008 Grand Cherokee. Not only that, but by the time we agreed on a loan, the financial guy (can???t remember his name unfortunately) by the time it came to sign the loan, had found a better rate that brought our payment down another $20. This place a great to deal with. My brother and his wife has a similar experience with them a little over a year ago. I won???t bother to look around next time I need a car, I???ll just call Phil and tell him what I want and wait for the call back.
I went in last night, 8/9 looking to buy a Jeep Compass. I met with Kevin Conroy who was great from start to finish. He was extremely helpful and was able to work with me to make sure I purchased the vehicle I wanted and stay within my budget. Kevin and his team deserve recognition for a job well done and making sure I walked out of there a satisfied customer. I will definitely be recommending World Jeep to my friends and family when they are looking to buy their next car. Thanks again to the team at World Jeep for making this experience a pleasant one! Read more at https://www.cars.com/dealers/205345/world-jeep-chrysler-dodge-ram/reviews/#yJHRZ5XvL3qSoT3Y.99
I had a wonderful experience dealing with Felix today. He is really a very nice and genuine guy who was just as excited about the car as I was. He was very professional and not a typical pushy/sleazy salesman like I have dealt with in the past. It was truly a pleasure to deal with him, and Edison Nissan as a whole. Felix helped me get a great deal on a Subaru STi that I had been dreaming of for quite some time. Thank you so much for your help, I am absolutely loving the car already!
After reading some of these reviews I was hesitant to purchase form them, but they had the best price which I negotiated online/phone. Then when I went in to purchase Michael Smith greeted me instantly and took care of EVRYTHING in less than 2 hours. he quickly made sure I understood everything about the car. Excellent experience all around!
We recently purchased a 2013 Chrysler Town & Country. Atilio Dimajo and Jose Ramos were great. Very helpful, and made the buying process easy and hassle-free. Will recommend to friends and family. Thanks!
The lady in service was superb and got me in and out very quickly.
But the person who parked my jeep left it in first gear, so when I started it it jumped and almost hit the side of the building. Please be mindful of this. His could have been a bad accident.
An appointment was scheduled and the parts were available when scheduled. The service was quick and efficient. I enjoyed the rest of my day exercising and walking.
The lady who took our infomation was very pleasant and accommodating. Much nicer than the time were last there when some man was there. The service tech came out to ask us more information about the heat/ac problem and was very nice too.
I recently leased a 2017 Jeep Cherokee and came to the dealership with a predicament. I had thought I was only 400 miles away from being over and had about 9 months left on my lease. Turns out that I only had 10,500 a year instead of the 12,000 I thought I had (thanks Dana Ford in Staten Island for screwing that up!). Even with all of that they were able to work out a fair deal and I left happy with my brand new car! My only qualm was that it took a very long time (was there 5 hours), but that happens with leasing a new car so not too upset about that. Overall I would highly recommend the dealership and it's staff at both Jeep and Ford.
I went to the dealership already knowing they had on their lot the hard-to-find combination of trim/options I was looking for in a Jeep Wrangler Unlimited. I had done a lot of research and already test drove a different trim of the car at another dealership so we were able to get down to brass tacks really quickly. The sales consultant (Jason) was pleasant to work with and there was nothing negative to report, other than one thing that you would probably experience negotiating at any other dealership for any other kind of car...including a 299.00 charge for window etching after already negotiating a price based on the sticker. In the end, after just a little push back on my part, the cost of window etching was crossed off the final invoice, so no complaints. I traded my 2012 Honda Ridgeline and got what I considered a very good price for it, with the initial value being 2,000.00 more than a previous dealer offered me. I went in on a Friday night for the first time and drove away with the car not much more than 12 hours later. I live too far away to ever use them for service, but I would certainly go back to deal with them on the sales side.
I just bought my new Jeep Wrangler there over the weekend. They really were a pleasure to deal with, and had the exact truck I wanted. Jack and Anton were very upfront with me on everything and I was in and out in just over an hour. I'll definitely repeat for service and be referring my friends and family. Thank you South Shore Jeep
From the moment I walked in, the salesman was attentive, professional, and made sure I got a car that suited what I was looking for. He answered all of my questions and made sure that I was comfortable every step of the way!
I called the service department as soon as my engine light went on. My Service Manager Frank Russo told me to bring it right in. Thankfully I did as one of the cylinders in my engine blew. I had my Jeep returned within 48hrs.
After spending the early part of my Saturday morning at a different local Jeep dealer and having an awful customer service experience, I went to DeCozen to see if I could actually talk with a sales rep that seemed interested in leasing me a car. After arriving, I met Joe and my day quickly turned around. I explained to Joe what I was looking for and my price point and he came back with a list of Grand Cherokees that he had in stock. With the 2019 models on their way out, Joe was able to get me into a 2018 Summit for not much more than I had planned on spending for a Limited. Yes, it still took a couple of hours to get through all of the paperwork (what car buying experience doesn???t), but they had a game room for my kids to play air hockey in while I finished up all of the details. If you???re looking for a deal on a Jeep in the Montclair/Verona area, don???t bother with the other dealerships, go to DeCozen.
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