Mercedes Benz/Porsche of Fayetteville NC! Bravo!
November 6, 2018
I saw Audi Q7, BMW X6, Land Rover Range Rover Sport, Porsche Cayenne and Macan passing by on the streets and decided to check the Macan and Cayenne out. Went to Mercedes Benz/Porsche of Fayetteville at 3211 Bragg Blvd, Fayetteville NC 28303. Miss Rachel Ross promptly greeted me by the door with a smile. She patiently took time to help me test drive the Macan and the Cayenne. She also explained in details about the features of each vehicle. One thing I noticed that Miss Rachel Ross never put pressure on a car buyer to buy a car from her right away and she even insisted that if I do not buy a vehicle from her, it's okay. Came back to see Miss Rachel in early October 2016 to order a 2017 Porsche Cayenne Platinum Edition and she made it done quickly. She informed me step by step of the process like when the order sent out, when it went into production in Germany (November 04, 2016), when the Cayenne would be in Fayetteville NC (prediction would be December 30, 2016). No car salesperson took time to inform me like that when I ordered a car before. Only Miss Rachel Ross did this.
The Cayenne came early for Christmas on December 11, 2016. Even days after I got the Cayenne from Miss Rachel Ross, she still took time to call me to check if the vehicle is okay or if I need help on something. One time, I need to have something in the Cayenne adjusted the way I like, Miss Rachel jumped in to contact Mr. Jimmy Johnson in Service Department to schedule an appointment for me. She did not have to do it but she did and even followed up the next day to see if the work done for me was good. That's what I like about her! She is an exceptional and a very detail oriented saleslady.
I really love the Sales Team (Miss Rachel Ross) and the Service Department (Mr Jimmy Johnson) at Mercedes Benz/Porsche of Fayetteville. If I know someone would like to buy a Mercedes Benz or a Porsche, I will personally take that person to see Miss Rachel in her office because I believe that they can't find a better saleslady than Miss Rachel, period!
A BIG THANK YOU to Miss Rachel Ross! You are the Best!