November 6, 2018
We had such an awesome experience last Saturday, when we purchased our very first Lexus! We had a 2016 Toyota Highlander XLE , which we purchased in October 2016,from Dolan Toyota. We made a hurried decision at that time, because our daughter needed my car to practice on driving, which she'll also be using after she passes her driving test. It was a good SUV, but, I wasn't really that happy with it! I've always wanted to have a Lexus... but, it was like a dream for me, thinking it was just too expensive & won't be able to afford it. I told my husband, that before I'll retire.... (that'll still be in few more years), I will have a Lexus! Not knowing, my husband went to Dolan Lexus & made inquiries. He told me he made an appointment for us to go to Dolan Lexus. I told him we can't afford it & that it'll be impossible for us to purchase one at this time! April 8, 2017, we went to Dolan Lexus for our noon appointment, with Kymberly Platt. We were met at the front door by Alexey Makovskiy, who was very nice & accomodating, although he was still new with Dolan Lexus. He took us for a test drive & was patient enough to answer our questions to the best of his knowledge. Kymberly Platt was so awesome! She had everything ready & set up before we got there! She had 2 cars for us to choose from, that were close to the price range as the Toyota Highlander we had & our monthly payments as close as the one we were making for the Toyota Highlander. Kymberly was up front with us & she made us feel comfortable & at ease! She made us feel that it is not impossible for us to purchase my dream car! Thank you, too to Jason Loose, finance manager for his honesty & not being pushy, for us to purchase unnecessary stuff! And also, thank you for Jonathan for setting that appointment for us to meet Kymberly Platt. Dolan Lexus has such a good, friendly atmosphere! We love the cafe area where you can relax while waiting & you can order coffee , have some donuts, granola bars, soda & water. Overall, it was a very pleasant, awesome experience, not stressful at all, & not being pushed into making a hurried decision! If you're planning or looking into buying a Lexus, go to Dolan Lexus & look for Kymberly Platt, you will have a wonderful, awesome experience like we did!