After my wife found a vehicle she loved on the lot during some late night Black Friday shopping, I decided to work up a trade in deal on the vehicle. One message sent to Vince Edwards got the ball rolling. He made sure I was kept up to date on his schedule, and even brought in Rick Fergusson to help out. Our discussions of pricing, vehicle trade value, and 'out the door' numbers were the smoothest I have ever experienced. All parties understood one another and I never felt like I was having to play a game to get a fair deal for both parties. After closing the first deal in what I can say was most likely record time, we started a second deal on a different vehicle and it went just as smoothly. My wife and I left the dealership with two excellent pre-owned vehicles and feeling like we were able to reach a sound financial decision for our family. From sales, to financing, to customer service, we had nothing short of an amazing experience. Five stars all around!
We had a great experience purchasing a 2018 Ram 1500. Shopped extensively for the right deal and more importantly the right dealership within a 50 mile radius. Ryan worked with me for a few days via email and was busy when we showed up. Rather than waste our time having us wait, he asked for some help from Jon who was able to shepherd us through the process quickly and painlessly with Ryan checking in to make sure we were receiving the help we needed. What I appreciated most is their teamwork and respect for the customer over any potential personal gain.
I made my deal over the phone in a total of about 30 minutes. I drove 3 hours from Orlando and everyrhing was as excactly as they told me on the phone. Ryan and Seth were fantastic. Very attentive, honest and friendly. Norm in finance was a pleasure to work with, he listened to my concerns and was very helpgul. I'll definitely call again when I'm ready for a Dodge, Ram or Jeep. Tom Smith Orlando, Fl
My vehicle had a dead battery that was just under 3 years old but still under warrantee. I was able to get the car started and bring it to this dealership for the first time, being relatively new to the area, where I received a very warm welcome. The service advisor informed me that they would have to run several diagnostics required under the warrantee to ascertain if the battery was the problem or something else. He also provided full disclosure that this could take about two hours and if it proved the battery was not at fault I would be responsible for a cost associated with the diagnostics. I appreciated being informed of this up front and gave my approval to proceed. After shortly less than 2 hours the advisor found me in the waiting area and informed me the battery was in fact the problem, that they had replaced it and I could be on my way with no out of pocket expense. I am extremely impressed with the professionalism of this dealership and will make them the dealership I use to schedule all future services of my vehicle. There is another dealership closer to where I live which I was not impressed with so it is worth the extra trip to receive TOP SHELF customer service. Keep up the good work!!
Jeffrey Villatoro is the Very Best if you are looking to buy a car... he is multi talented... great communicator and with you every step of the way. Very patient explains so well... the best! I will buy all my cars from him... Thank you Jeff!!!
Also... amazing photographer... great artist... a jem!
5 star experience from beginning to end! I was looking into either buying or leasing and drove off in a leased 2019 Cherokee. Any questions I had were answered and management went above and beyond. I would send all my friends and family here who were looking to drive something new or used!!
I had a great experience, I came to Florida to go to the Jags and Steelers game and ended up buying a new truck. My wife and I went to JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON to just look, the environment was inviting and very clean. My favorite part was that the salesman weren’t pushy. But the best part which to me is the most important is the salesperson. My salesman NaZif was very knowledgeable ,approachable, and understanding. He was able to get me what I wanted and at the price I wanted, he was a man of is word. If you are in Jacksonville and just looking or you are looking to buy, stop by this dealership you get great service whether you buy or not.
I came there with a motive and Joshua put me all the way in the game! He got me what a wanted and didn't give up! His attitude was great! He did a awesome job making my dream car keys land in my hand. He didn't give up and that means a lot to me and as of today I'm still happy riding around in my brand new 2018 okay!!! Great job Josh man u the best hands down!!!
Bought 2 cars one for myself and one for my son....my floor manager, Alvarez was the most sweetest and professional person I've dealt with!! Now...Dave and Roy Oh my god!! Best of the best!! These two treated me like a freaking queen!! I felt like I was family the moment I walked in!! I traded my 2014 C250 sport edition MB and got the best deal ever!! If you need to need to ask for Dave or Roy and you won't regret it!! Just make sure Jesie or Fernando Fernandez refered you!! And trust me you will be priority!! We have purchased 3 cars and refered 5 people that have purchased cars from them because of the way they get treated!!
I bought a car from Chris last week, hands down the best sales rep I have ever dealt with. Troy and Tony in the finance department were the best as well. These guys went above and beyond to get me in to the car I will enjoy for a long time. Thank you again guys!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.