I drove 104 miles to look at a vehicle. Dave was very courteous when i arrived and had the vehicle waiting for a test drive. Even though we could not come to terms on a deal that day. I will be returning when they get in the vehicle i am looking for.
I recently had my son's '06 Jeep Grand Cherokee in for a recall. It had been garaged for 2 years. The a. c. was not blowing out of vents. I asked if they would check that out after performing recall service.
They said a rat had built a nest in the a c.& they gave me a $1,400 estimate. I was on the phone to service dept & said I would hold off on repairs. When I arrived at dealer to pick up Jeep they then told me the repair on a.c. would be $1100+
I was charged $69 diagnostic fee + $7 for "some screws"
We took the Jeep to a local mechanic who cleaned the rat's nest out ,added freon & charged $145. The a.c. is blowing cold clean air now.
I'd like to know how Studeville came up with the $1100 estimate!
I say "customer beware".
Bought a new truck. Got a great deal. Dealer worked with me to get the best deal with rebates, trade-in, etc. The people are first class. People from all over the state come to purchase vehicles there. Any problems we have had with the vehicle has been taken care of promptly and at my convenience. I definitely recommend this dealership.
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