Allie was professional and friendly. I didn???t see Dave Merchant anywhere so I hope he???s OK. I was very glad to see dark roast K-cups added to your selection. I did receive a car wash code but when I drove around to the car wash both bays were blocked with orange cones. When I called from my car, the young man who answered didn???t seem to understand what I was trying to tell him. I don???t know if the car wash was broken or what but he did not seem at all interested in helping me find out. And for what it???s worth, discontinuing the Scion xB was the biggest mistake Toyota ever made. I love my Scion!😍
2013 Subaru Legacy 2.5i Premium Review
Reliable but Brash
by Jakob from Rochester Hills
April 25, 2019
4
The Subaru Legacy is an excellent vehicle. Subaru has nailed the practicality formula with this vehicle. It is large inside, gets excellent fuel economy, has strong mechanical components (engine, trans, AWD system), and is a perfect family vehicle, though the engine is lacking in power.
However, and this is a big, however, the Subarus are NOT built for your comfort. The seats are comfortable enough, as is the ride comfort, but the lack of refinement is alarming. The vehicle is loud, brash, and has little concern for luxury. The interior trim is cheap plastic and rough to the touch. There is very little sound deadening, a decibel meter read 79 decibels at only 50 mph, unacceptable in modern vehicles.
Reliability is something great to be concerned about, and Subaru offers an excellent package for reliability and practicality, however, the lack of concern for refinement and quality engineering, especially in todays market, is bad enough to make me sell the car.
In a modern market, reliability is something that can be found in most vehicles, but modern interiors have improved far past where Subaru is currently. Want reliability, get a Toyota. Need AWD, get a Toyota RAV4. Your comfortable bottom will thank you for it.
This service center is accommodative of customer needs. While they were unable to get my car in for two weeks while my engine was not running smoothly (the last time this happened, I had to replace my engine) they we're accommodative once the service was performed. There were recommendations to change parts which were contrary to what my primary other shop had indicated, such as: replacing rear shocks and bearings and replacing breaks. Although my brakes have approx 25% left and I plan on replacing them at the 70k mile mark (currently at 66k) the dealer insinuated that I should replace them immediately. After providing a realistic timeline, they agreed that the replacement was not necessary at this time, but should be done in the next 5-10k miles. Regarding the shocks, I had a vehicle inspection at 64k miles, and there was no indication that shocks were in need of repair. At 66k miles, they were apparently completely blown. This is confusing to me, as this drastic a change should not occur over 2k miles. Further, I have not experienced diminished ride quality or "clunking" sounds typical of blown shocks.
2018 Volkswagen Atlas 3.6L Launch Edition Review
Great spacious SUV
by JW01 from London
May 3, 2019
5
This vehicle has much more space than my previous Highlander, very comfortable on long trips, 0 complaints after a year of ownership, can't say that about other new cars I have owned. The only down side is the 20 mpg it gets, but is comparable to other SUV's in this class.
Erika was so personable, wonderful, and knowledgeable in answering any questions I had in regards to my new car in email/texts the few days before I came down from Minnesota to pick my car up! Also, both Jeff and Austin were really great in going over everything I needed to know in regards to my new Ford Taurus before I left the dealership!
2019 Ford Ranger Lariat Review
Great Truck for the price
by FFG 201 from Clarksville, TN
May 16, 2019
4
This truck is perfect for the average daily driver that uses their truck for typical household chores, 7500lbs towing capacity for hauling. I chose the lariat fully loaded and was out the door at 43k with a warranty.
This was by far the BEST EVER experience I have had in all of my 50+ years of buying a car! Tony Martinson was the best at his job as anyone I have ever done business with. Friendly, professional, not pushy and worked hard to get me the best pricing, financing, and the exact car I was looking for. I recommend anyone to go there first and leave there ? Happy!
2014 Nissan Sentra SV Review
It seems good so far.
by John from Arlington
March 11, 2019
5
The back seat was larger than I thought and room in the trunk.It seems to be just the right size for me with good gas mileage.
Great place to do business. Would recommend our salespeople and finance management.
2011 Toyota RAV4 Limited Review
It has been very reliable so far.
by Ramona V from Hartford, CT
April 26, 2019
5
This car has met all my expectations. Love the way it handles the road. The ride is great compare to all cars I tested. Still looks good for being a used car.
Everyone at Bob Brown was responsive and accommodating,from the sales dept, finance dept, to the detailing. They listened to what I was saying or asking and responded quickly. Ninety percent of this deal was accomplished via e-mail, within 48 hours. It was all, the best new vehicle buying experience I've ever had.
2019 Buick Enclave Essence Review
Satisfied all our wants and needs
by Jim from Nashwauk, Mn.
April 29, 2019
5
We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer
My purchasing experience was great. I called Bryan a few days before I came asking about a specific pickup. He answered all of my questions and sent me the auto check report by email. I called the morning I went to the dealership to confirm the truck was still there and it was. The other salesperson informed me that he had it washed and pulled inside ready for me to take a test drive. We had a four hour drive that was well worth it.
When we arrived were were greeted and shown the vehicle. Bryan grabbed the dealer plates and we were off on a test drive. There was no pressure and we came home with a great pickup. Thanks for the great experience.
2018 INFINITI Q50 3.0t LUXE Review
Good overall car
by Don Eller from Wesley Chapel, FL
April 22, 2019
4
This is a good overall car. Power is great. Features are a little difficult to navigate. Style is great. It is a very pretty car.
Treats you right; good selection, reasonably priced.
by Beth & Mike from DealerRater.com
December 3, 2018
4.8 (109 reviews)
This is our third vehicle purchase through Bobby Mauro at Reliable Motors. Our first purchase was nearly six years ago. I was driving a 1999 Mercury Marquis. Some Sunday driver did not see my car parked on the street and slammed into it. The insurance company said the car was totaled. A trusted friend told me to see Bobby Mauro. And see him we did. Bobby found me a very loaded Chevy Impala for about the price of the insurance settlement. A few months later my wife needed to replace her 1993 Ford Taurus. Bobby was able to get her into a Ford Escape reasonable equipped for a reasonable price. She loves it and is still driving it. I drove the Chevy Impala for nearly six years. As with all good things even good cars have to be replaced. I called Bobby and told him I believed the lines had crossed with the Chevy Impala. Interestingly, he had replaced some of his inventory. He was able to put me into a 2012 Chevy Equinox. I have never had so much room. I am 6???-05??? and when the driver???s seat is all the way back I can???t reach the pedals. My wife will need to replace her vehicle in the next few years. When that time comes we???ll be giving Bobby that call. Beth King Mike McDonald
2011 Dodge Nitro Heat Review
The best car we've ever purchased
by Nitrogang22 from Carlisle PA
January 2, 2019
5
This car is amazing....it drives and handles great, very comfortable, and it's bigger than our old suv....we are so happy that we got this suv would definitely purchase another one if we need it!!!
I purchased a low mileage used Suzuki from Sam's and had a great experience at the store, throughout the buying process. Unfortunately, less than a week and half later, the engine block blew out and I knew that we did not have a warranty on the vehicle. I called Sam's in a panic, as we definitely could not afford to be without a car but also couldn't afford to pay full price for another one. I spoke with Brooke's and he was very compassionate and understanding of our situation and worked with us to make things right, even though they hadn't done anything wrong and had no legal obligation to do so.
I wish their were more dealerships like this out there! They treated us like, I assume, they would want to be treated in this situation: with compassion and understanding.
2019 Dodge Charger Scat Pack Review
The best car ever!!
by Amber from Dallas,TX
May 13, 2019
5
The funnest(is that a word?!? Haha) car there ever was!! The power it has, is just a thrilling feeling that makes the ride that much better. Don’t regret the car one bit!!! The seats hug your body and are very comfortable! Lots of trunk space. Just a fierce look overall!
We bought a hail damaged car that is hard to see the damage and our daughter has been very happy with her new car.
2015 GMC Sierra 2500 Denali Review
Great Truck
by Wayne B from Philadelphia, Pa
March 10, 2019
5
Good powerful truck for work & space for the family vacations. Seletable 4wd for the snowy days & nights, the Chrome Appearance package look with the All Terrain package stance is great.
Lexus should stop trying to make this a sport car, and stick to Luxury, I have owned a 01 LS 430 and currently own a 07 LS460 , both had a smoother ride than this LS 500, and the 07 LS 460 with the V8 actually gets better gas millage than the 6 in the 18 LS 500
Love my new Fusion! So many new upgrades from my old one. More comfortable, smoother ride. Love the leather interior. Like the features, such as built in GPS and all of the safety features. Beautiful inside & out.
quick response to my inquiry, gave me the info I requested. Thank You
2013 Hyundai Sonata Limited 2.0T Review
Solid dependable transportation
by Sonata lover from Henderson, nv
May 14, 2019
5
Had it six years and have no plans to replace it. Fills every need that I have for a car. Comfortable, good gas mileage, and never a problem.
If I were to look at another Sonata, I would consider the hybrid, but with 30 mpg I don’t see a need to spend more money when this one runs so well.
I bought this Buick Verano Leather Group to replace my ailing 2000 Chevrolet Silverado that had reached 230K. This car averages around 28 mpg on my commute, but 32 mpg if I am on a highway trip. The power is solid at 180 hp (my 79 Trans Am V8 was 185). This is an extremely comfortable ride for the price point. Extemely quiet (better than my wife's Cadillac SRX). The Bose Premium Sound System is really nice. I also love my sunroof. There are three things on the 2013 that I do not like. The passenger seat is manual adjustment. The trunk does not have an outside button to open. There is no Homelink (corrected in 2015 year). I have 120K miles now and still solid. I have replaced two failed items. O2 sensor $70 and VVT Solenoid $42 (did my own work). I also have just started having issues that another person mentioned with the AC switching from cool to hot. The coolant is fine, so it is something else. I have also been experiencing intermittant issues with my seat warmer. Both of these issues are controlled from the center control panel, which is a high possible issue. (This part is $125 from GM Parts Direct...I will let you know if it fixes the issue). All in all this has been a solid car that I would by again. The used ones out there are a good value.
I am in love with this car, only disappointment is the rev limiter. Shifting gears when heavy in the pedal hits rev limiter to quick and the car falls on its face. Must shift before 5900
For last five years, my dashboard on my 2011 Toyota RAV 4 has had check engine, four wheel drive, and traction control lights on. At inspection time, we spend $95 for a machine to tell us that the O2 sensor needs replacing and $80 for a new sensor. 19 to 20 miles after we get the sticker, the dash lights come back on and stay that way for another year. We just paid $80 for a different sensor before going to get a sticker and lights didn’t stay off long enough to get to a garage to get inspected. Called Downeast Toyota in Brewer where we bought the car and it will cost another $95 to have the diagnostic machine tell us the same thing again. Fed up is the least of my feelings.
First off I think Ford hit the nail squarely on the head when they redesigned the second generation Edge.
Styling is cutting edge and the interior is as well appointed as many SUV's costing several thousand more. It rides well and the comfort level goes well beyond other vehicles in its class. Performance, also exceeds my expectations for a vehicle this size.
Even though I was just in for an oil change I was simply curious to see the changes in the 2018 CRV's (mine is a 2015 and I love it). The sales person, Steve, took time to show me a new CRV and thoroughly answered my many questions (and I have many detailed questions!). If the opportunity arises that I need or want a new car I will certainly ask for this salesman. He wasn't pushy and didn't act like I was 'wasting' his time which I really appreciate.
Mel and Josh are great in the service department. Even though I am a senior I don't feel 'invisible' when I come in for service (unlike MANY other businesses!) All the guys in the service dept. have been right there when you drive in whether to change wiper blades or to answer a question. The 'overall inspection' this time showed I will need new tires next spring or summer. Thanks to Josh mentioning it, this won't be a 'surprise' next year. Two thumbs up to the whole dealership!
Sadly I didn't buy my current car from this dealership, but I will NOT go back to the original place due to the difference in atmosphere/respect/quality of the personnel at Honda of Ames.
2015 Scion FR-S Review
Precise performer precisely priced value
by FRS-JWH from ROANOKE
February 9, 2019
5
Ever since day one, this car has amazed me. It is not a muscle car. It is more. It is a performance car that builds driver confidence. I could be foolish and say it could use more power but that would be illogical considering the average road conditions where 0-60 in 3 seconds is meaningless from both a safety and fuel consumption perspective. It's fine the way it is 0-60 in about 6 seconds. It is relentless through back road curves and turns not to mention its svelte design that women just love, if that is even important. Buy this car. It will not disappoint.
This was our second purchase at Deery of Ames, and it matched our first, although the cast of characters was different than the first
The overall process was wonderful and painless. Geoffrey (yes, i spelled it correctly) was a true pleasure to deal with. He ended up more of a friend than a salesman after busting his butt to help us get the deal we wanted/needed. His personable nature and relaxed negotiating was a refreshing change from the usual "chasers" one deals with when driving onto a dealership.
Our finance guy, Doug was also extremely helpful to us when it came down to the end result. Doug was able to facilitate the closing of the deal to everyone's satisfaction and was so polite and eager to please.
If you need to buy a new or used car, go to Deery in Ames and ask for Geoff. He is very easygoing and won't try to con you. If you have done your research (like my wife did) and know what you want, he will do all he can to make it happen and Doug will be straightforward with you and make sure you get what you need. In the end, my experience was pleasant, un-pressured and successful. I cannot say enough good things about Geoffrey Brown!
2011 Chevrolet Malibu LTZ Review
So/So car.
by martin2000 from NEW SMYRNA BEACH
February 3, 2019
3
At 12K miles I replaced the rear shocks, no hard driving. Stock rims are alloy but feel more like cheap sheet metal. I cracked 2 Rims, then bent another. No hard driving, maybe some rough patches on US 1 and I95.
Tires would constantly leak with the hubcaps on ( After the rims were replaced ) I believe the the hubcaps were also rotating and pressing the valve stems.
Car alarm went bad at 55K miles . I traded the car in at 76K miles.
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