Very professional, and helpful on purchasing my first car.
2016 Kia Optima EX Review
I loved this car my next purchase!
by Steelman5563 from Cambridge, Maryland
April 25, 2019
5
I am a big and tall guy 6'5 and I had plenty of leg room in the 2019 Kia optima. I am a tech guy so I love all the tech features in the New kia optima and the panoramic roof is nice! The engine has get up and go and it's a 4 cylinder! Roomy trunk, just a great car
The salesman that helped " make it happen" was Keifer Lang, we had no idea this was only his 2nd week with Crain. He definatly did a excellant job for us, he & the current manager make a great team I hope that KIA recognizes what a positive addition Keifer Lang is to their KIA team!
2016 Kia Optima LX Review
Very stable with good performance for a 4 cylinder
by Rh4mob from ORLANDO Florida
April 14, 2019
5
Met my needs as anticipated at time of purchase , I wanted good gasoline mileage and a CPO warranty. The bickering I purchased met all of my requirements.
When I first went to KIA I was only looking wasn't there to specifically buy a new car I had bad experiences with other new car dealerships in the area but I met Mike Vongsiri and he listened to what I was looking for and he showed me the New KIA Soul and when I explained what I wanted to do he went to work imediately every one at Crain-Kia of Fort Smith made me feel welcome and I was amazed that Mike Vongsiri and the manangers were able to get me into my new KIA and after the sale Mike Vongsiri even had me to come back and show me how to work all of the buttons in my new car he even explained everything about the radio, also was contacted by the sales manager I believe she was and she made me feel like I was not just another sale to CrainKia I will deffinately keep going back to them if I decide to get a second car or even trade mine later because they make you feel like family and that to me is the greatest feeling in the world.
A big thank you Jordan for expediting getting a man out and away from the dealership to install a new battery in my wife's car, and to Brandon Hobbs for his expedience and courtesy in the installation of the battery. My wife is back on the road safe and sound, Thanks too the good People from the person who answered the phone to the Service Department at Crain Kia of Ft. Smith, AR.
2018 Kia Optima LX Review
Great car!
by Lovecar2019 from Wilsonville
May 2, 2019
5
Very clean and fast, I can’t wait to do a long family trip in it. My oldest fell asleep after school after about 5 minutes
Wow, I just bought a new 2018 Buick Encore.. Talk about an awesome experience. From the moment I walked in, met w/Audry Kimberling (Sales), met w/Jackie Black (Finance) and met w/Adriana Burton (Delivery Coordinator). Audry listened and provided me with multiple options. He was able to answer all of my questions regarding the SUV's I looked at. In my opinion he went above & beyond. Once I made the decision on the Encore, Jackie stepped in for the 'dreaded' paperwork. Oh my how times have changed, 'dreaded' turned into a 'wow' factor and it was completed in the blink of an eye! Adriana is the bomb when it comes to going over all the features of my new SUV. She is extremely patient and also had answers for all of my questions. It really hit me later in the evening when I was reflecting upon my experience with HRB, I couldn???t have asked for anything better. The staff (even the OU guy) was friendly, took their time, answered questions, and provided me with an awesome experience. It all started w/Audry! Thank You Audry!
2018 Kia Optima LX Review
Love my 2018 Kia Optima SXL
by SC Kid from City in South Carolina
April 25, 2019
5
I LOVE my 2018 Kia Optima SXL. Car is fully loaded. 360 degree camera, Nappa Quilted leather, led exterior AND interior lights, pano sunroof, rear USB ports, front AND rear heated seats, front cooled seats, rear sun shades, and etc. Brought the car used from a reputable dealer in Ohio, got a GREAT deal, saving thousands! Test drove a few of its competitors ( Honda Accord, Nissan Altima, Chevy Malibu) . This car wasn’t even on my list. I am so HAPPY HAPPY , oh did I say HAPPY with my first new car purchase...and my family and coworkers are. My recommendation... if you’re looking for a mid size car, test drive on of these! Thanks Kia for making a Stylish, spacious, sexy, sporty, and safe car ( the 5 S’s)!!!!!
I've been a "truck" since 16; I'm 37. After spending a week borrowing my mom's Jeep, I knew I WANTED A JEEP. I began my search online and landed in my hometown of Fort Smith at Orr Auto Park. After researching trade value of my truck, I went in prepared. Phillip stay connected with me via email, phone and text the entire time. After spending 4 days driving by mom's Jeep, on day 5 I was driving my OWN Jeep! I'm driving it to Breckenridge, Co on Wednesday for its inaugural road trip. Thanks to Phillip/Orr for the the deal, the service and the many memories that are to follow! #jeeplife
2014 Kia Optima EX Review
Most impressive mid-size car I ever owned
by William from Queen Creek
April 21, 2019
4
I enjoy the car very much thus far ...what concerns me though is the fact that the 2.5 litter that I have in my optima had a recall for lower end knocking .... which turned out to be a huge recall
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