Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
by KarenB from Mount Morris, MI
December 17, 2018
My new Kia Optima is my dream car! It is excellent on gas mileage, drives very well, has an awesome sound system, which is very important to me. I would highly recommend this vehicle for future purchases.
by Happy first time Subaru owner from Salisbury NC
October 24, 2018
My salesman Keeley Murphy made every aspect of the car buying process a pleasure.
Everyone associated with the dealership made me feel that they were genuinely happy to help in anyway.
You can’t go wrong shopping for a car at Randy Marion Subaru.
This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
I love my Kia Optima!
by cahudson from Birmingham, AL
December 27, 2018
I wasn't sure about getting a Kia but now I love it! It looks nice, rides great and gets great gas mileage. I got a lot for less money than other cars that I had looked at.
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
by Gabby from Durham,NC
January 14, 2019
This car is great. It does so much ,and it does so much more than you expect a 2013 car to do. Also, it was already used and works as if it were brand new.
Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, contacted the dealer, worked with James on a few phone calls and took possession of the car the next day, even brought the car to me and picked up my trade. Terrific customer service, I missed initialing one of the papers, and he brought it to me the next day at my office. This is my second car purchased @ Hendrick Kia, and this was an awesome experience. Thanks James!
Most Reliable vehicle I have ever owned
by Samuel Reid from Cheyenne wy
January 4, 2019
This car is amazing from front to the back side to side inside and outside..really nice seats that hold you in place while the Turbo kicks in
Car buying process made easier than thought possible here.
by ME213 from DealerRater.com
November 5, 2018
I detest the idea of having to go through the process of buying a car. However, Bob (Robert Sturgill) made my experience of car buying easier than thought possible. He is very personable, kind, attentive and kept the experience light and humorous. I appreciate that he took the time to really listened to my concerns and criteria about buying a car. He was diligent until I was satisfied with the ultimate result. Thank you, Bob!
Extremely reliable car
by Gina from Fort Lauderdale, Fl
December 25, 2018
This car did meet all my needs but I truly do miss my Toyota. I’ve been a Toyota customer since 1982. I miss it. This car is very dependable and reliable. Never had any problems.
I traded my 2006 Nissan Altima in for a 2015 Kia optima. Thank you to the awesome people that helped me. I recommend Lindsey Kerley, Shane Watson and Sharlene Cacciatore for getting me into my dream car. Me and my man Alex loves it. I would definitely recommend you going to Kia of Concord and speaking with them to purchase your new car, Housel free stress-free was in an out!! Thank you Kia!!!
Great car for the investment
by Thom2154 from Santa Rosa CA,
January 11, 2019
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
I personally have always found buying a car such a grueling task. James Lawrence has changed my experience and I will forever be a loyal customer.James made my busy schedule and the dreaded buying a car experience really easy. James is incredibly thorough, really listen to my budget needs and what I like and dislike about various vehicles Once we found my car , which I totally love (The Cadenza) and highly recommend). it was very quick to get finance,trade in and out the door in record timing. He is super friendly,honest and has won me over and I recommend if you are going to Kia, ask for James! Sorry Kia if James leaves I will follow him!
bought one after renting one for a week
by slice7706 from Palm Desert
December 24, 2018
i love it drives nice i bought it from a dealership 90 miles away and driving home on the freeway it felt secure, very quiet descent power and i got 41 miles to gl ... i have the 2018 LX 2.4L
Shane took his time with me in purchasing a new vehicle. He was very compassionate and understanding with the details and our needs for a new vehicle. He was very personable from the beginning process & test driving to the completion in the purchase details. I couldn???t have asked for a better experience and treatment during my time with Shane and the Kia dealership. I am blessed and thankful for the personable staff that helped me make the decisions necessary for me and my family.
Absolutely love it
by CfromGA from Stone Mountain, GA
January 1, 2019
Bought the LX turbo new in March 2016, had custom leather seats done at the dealer and still came in under $25k car has been fun to drive has needed no repairs and had only one recall for a radio antenna. Been a great experience! I did learn she does run best on premium even though the dealer recommended regular there’s a noticeable difference in performance and even the sound of the engine.
James Lawrence made my experience absolutely amazing. I couldn???t have asked for a better salesman. One of the Best experiences I have had buying a new car. I will definitely be recommending you guys! Thanks James! You rock!!😊
Best car for price
by Jduv8 from Wichita, Kansas
January 4, 2019
As far as the amenities you receive with a Kia Optima, this car provides you with the most bang for your buck hands down. Extremely satisfied so far.
Shane did an absolutely fantastic job and was a pleasure to work with! He made the car buying experience pleasant and was awesome to work with!
Kia should be the new Mercedes
by Joel from Pasco Washington
January 3, 2019
It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top
Exceptional, professional, time effective experience
by ChampagneNurse from DealerRater.com
October 20, 2018
Tonight's car buying experience felt like a family celebration! This is the second car bought here and all the familiar faces were a part of this event. These people care about your finances and lifestyle. They are not rushed to push you through the deal, but also appreciate your time spent with them. I highly recommend Robert Sturgill, Sharlee Cacciatore and James Lawrence to help you with your next car buying experience! Hendrick's Kia also has an amazing finance team and Mark Rosekrans is a wiz with the figures. They also have a state of the art electronic desk top signing tablet that streamlined the signing process and best of all saves a lot of trees. You walk out with copies of all your documents on a flash drive. Amazing company!
Best car I have ever owned!
by Stephanie C. from Hickory, NC
December 19, 2018
This car meets all of my needs. It has excellence gas mileage, smooth riding, the exterior and interior is excellent. It has plenty of leg room in the front and back
Really helped me out , Jeffia was very sweet and honest and she was just as excited about me getting a vehicle as I was !! Thank you very much you truly made my night ??
by GeovanyV. from Gainesville, Ga
January 4, 2019
Great car to drive, super smooth and looks great. Met all my needs (lot of room and comfortable) had a couple of recalls but nothing that cannot be fixed, this car turned out to be an excelent choice and a GREAT BUY!
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
by Jan E from Grand Blanc, Mi
January 11, 2019
One thing after another...rear camera went bad, had to spend over $200 for a headlight, now rusted bolt caused a turbo failure...quoted $3000 to fix...car cost $32000...developed rust on side of car in under 5 years and Kia refused to cover it...called it a paint issue that was only warranteed for 3 years...every month, its something .else
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
BEST CAR for Comfort, Style and Amenities
by BIRK1334 from San Marcos, TX
December 28, 2018
KIA is amazing, this is my 2nd one and the OPTIMA meets all of my wants and needs. Great CAR! I’ll recommend this vehicle to all!
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