I dropped my vehicle off to get tires put on it and Steve May was great as usual and he had a loaner available for me while my tires were being put on and I got a surprise call they were done faster than my original appointment stated thank u Laird Noller and Steve
We drove to Topeka from Hoisington, KS after finding our vehicle online. Stephanie was great to work with... we had our 2 boys with us (3 & 5 years old) Stephanie helped to entertain them while we were doing paperwork... we didn't have to worry about them one bit! All of our questions and concerns were addressed and I would say we were taken care of above and beyond. At no point was there pressure to purchase the vehicle.. it was what was right for our family no questions asked!! Thank you for such a great car buying experience! PS... our boys have a crush on Steph! <3
Crown Toyota, The most friendly, informative, hard working staff, especially my sales person Jordyn Young. She worked very hard so I could drive my new used 2015 Toyota Camry. Very Very pleased with all the staff. If you're looking to purchase a new or used vehicle, run to Crown Toyota.
I went to Auto Exchange looking to trade my Subaru for another used car which would give some cash in exchange. I found what I was looking for and I was amazed at how friendly they were to me and helpful. They made me feel comfortable and at home. They were very helpful and friendly and made me feel like I was part of their family. I would recommend Auto Exchange for any sort of transaction which requires a trade for another vehicle. I particularly enjoyed working with Edwardo and would recommend him and Aurto Exchange to anyone else who is looking to exchange one automobile for another, etc.
In and out in 90 minutes. That was looking over the car, test driving, paperwork and financing, everything. They've got it down to a science. They make sure their cars are in excellent condition. Couldn't be more pleased. They really go out of their way to make you happy. Will use them again.
I purchased a BMW from Matt at Auto Exchange 3 years ago, loved the car, he gave me a fair deal for my trade in, very little hassle. He talked me into an extended warranty, thankfully I went with the warranty.... over the next 3 years I used it multiple times and with service on BMW's costing as much as it does, I am so grateful he talked me into it...... fast forward to this week. I traded the same BMW back to him for an Audi. I was so pleased working with him last time, I wanted to work with him and only him again. He found the exact car I wanted, went above and beyond getting it to Auto Exchange, gave me a fair deal on my trade and provided invaluable expertise throughout the trade in process. I gladly got the extended warranty again and could not be happier purchasing my second car from him. He takes care of his customers better than any car dealership I've seen. They have the ability to get basically any car you request yet they are small enough that you get personal treatment. Outstanding experience!
Ed went out of his way to make sure we were very happy with the car. Everything was done exactly as they said and delivered on time. We could not be happier with the way they handled the car buying experience. This is a great dealer, with no pressure to buy.
There is no other word to describe Premier Auto than amazing! I am a graduate student that commutes from KC to KU everyday. When my car broke down beyond repair I was having a TERRIBLE time finding a car in my budget that fit my needs.
I went to Premier Auto to look at one car that I didn't end up liking but Ryan assured me that he could find me something that I did like and about a week later I found my perfect car! I looked at a handful of cars that Ryan had in the process and did not once feel pressured to buy one or feel like the staff was annoyed by me.
Both Ryan and Chad were great to work with! They listened to what I needed and was always understanding about my situation of trying to find a quality car on a students budget. I seriously can not say enough good things about this place! You would be doing yourself a disservice by not paying them a visit!
Overall great experience. Found the car I've been shopping for a very good fair price. Ryan and his staff are non pressure and made the buying experience as hassle free as possible. Would recommend them.
We went in on a snowy Saturday, drove 45 minutes to get there and were not disappointed from the moment we got out of our old car. At first glance you hardly knew it was a car lot, no flashy signs or arrows pointing your way and certainly no one leaping on you as you got out of your car. We went inside and were greeted by Chad whom I had spoke with earlier in the week but made no appointment with. We told him which car we were there to see and he got the keys and told us to take it for a drive. We did so and knew after the test drive that this was the car we wanted. We told Chad that we wanted the car, we told him the car we had to trade and we went from there. Now, both my husband & I thought we would not get to drive the car home that day because it was a Saturday and even though we had been pre-approved by our bank he had no way of finalizing the paperwork given the day. Well turned out this was not a problem, we were allowed to leave our old car there and drive away in the new one! It gets a bit better though, we had driven about 1.5 miles and given the weather the day was getting dark so my husband turned on the headlights. One of the headlights low beam was out so we drove back to Premier Auto and told Chad. He told us to have it fixed and he would pay for it. Back home we decided it was too cold for headlight changes in the driveway so we decided to call our local service shop and have them do it. I then scanned my bill to Premier and they sent us a check straight away, no problem! One would have to understand how many months we had been searching for the right car and how many dealerships we had been through to know why we feel Premier is such a gem. More than one time we were down to being handed the paperwork to sign and we backed out due either to salesperson attitude, high fees or downright lies about the vehicle. It was such a joy to find a place that treated you with some trust and respect. Our best advice is shop around and never overlook or under-estimate those small dealers, they may just be the needle in the haystack you needed to find!
Go see Dorean for a car. She's an honest great car saleswoman. Everyone is so helpful here. They really care about what you want, not just what they want to sell you. Very friendly and honest and so clean!!!
We have bought 2 cars from Lawrence Kia. They are always professional, knowledgeable about the cars and treat you like family. The whole process from the minute we walk in is amazing.!! Service area is great too. Just excellent customer service!!
Although we did not buy a car from this dealership, our experience was good. Christopher Pena was pleasant and patient. We asked to test drive a car that was difficult to locate on the lot, but he hurried off to find it and another one we asked for. On the other hand, I left the business with doubts about its lifetime warranty. For example, in order to qualify for the lifetime coverage one must finance through the dealership. Always get your money in order before you go car shopping and never allow a dealership to decide how much and how you will pay.
My car was wrecked by a young person running a stop sign. Having bought from Jordan before, I called him about a Lexus SUV on the Legacy Motor???s web site. He drove out to my house In the Vehicle and picked me up for a test drive. From start to finish Jordan gave personal and accommodating service as I test drove multiple cars. I bought the Lexus SUV and am very happy. It???s alway easy to work with Jordan Doty.
Great place - willing to work with you and super service after the sale. Would absolutely buy there again. They include a warranty with every purchase which give you peace of mind, never used it but knew it was there if needed. Great guys helpful staff.
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