The guys in the service department are WONDERFUL and very knowledgeable. They put my mind at ease. They were able to meet my needs and put my mind to ease about body work that was just completed. Great Team!
We ended up not buying a car through Sweeney, but not because of anything they did - we were looking for a pre-owned car in a brand they don’t generally sell. They had one on the lot and Michael Meyer answered all my questions and was really helpful, but the timing didn’t work out on my part. We ended up buying a certified pre-owned from that brands dealer, but we will definitely keep Sweeney in mind for future car purchases!
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith. Definitely will be going back, and recommending to anyone in the market. Service department was great as well.
I have worked in the car business for the past 9 years so I'm very critical when it comes to the car buying experience. I almost didn't buy from them because I was apprehensive because of their review rating. However, the deal on the vehicle was worth trying Jake Sweeney out and I'm very happy with my experience with them. My sales person was Brent and he was a straight shooter, very thorough, and an excellent communicator; which is qualities you want in a sales person. The finance manager was DJ, he had the same great qualities as Brent, was not pushy about warranties, and got us in and out in a good amount of time. There is nothing worse than having the car buying experience soak up your whole day, and with them I was in and out under two hours. DJ also got me a fantastic rate on my SUV, my insurance company's APR quote was almost double what DJ got me.
I would not hesitate to purchase another vehicle from Jake Sweeney. I got a great deal, had an awesome experience with the staff, they have strong financing available, and they are respectful of your time.
On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith.
Definitely will be going back, and recommending to anyone in the market.
Service department was great as well.
Due to an uneasy experience at another car dealership I was dissapointed and decided to wait before looking again. To make a long story short, a representative from Superior Kia reached out to me to see if i was interested in looking at the vehicle i had viewed online..at first i thought it was a joke...that all kia dealers were under one head( if that make sense) but she( Heather) explained it to me exactly how it worked, that they were not the same, and that they had their own finance team and so on..so i said let me give this a try. I am so glad that i did because I left with exactly what i wanted. My sales guy..John Gaul is so awesome..he made my whole experience a positive one..even down to customer service! To anyone out there looking to purchase a vehicle..THIS IS THE PLACE! To the whole superior team..Keep up the good work! You made me a very happy customer!
I'm a first time Kia Forte buyer and I'm extremely satisfied with the service from Gerald Greene.He is professional,courteous, and made sure I was satisfied with my purchase days later following up with me. I do however feel strongly that your money is in YOUR hands. Stay true to what you can afford and want and Gerald will help make it happen.
I will start by saying that Brian in Fiat service is WONDERFUL he is always attentive and available to answer any questions. I went in for an oil change and headlight repair. While waiting I started browsing cars and met Pete. Pete was initially attentive and discussed with me purchasing a new car. I advised Pete that I was upside-down in my current loan. Pete said that I may qualify for a certified new car. I picked out a car and it went downhill from there, Pete became distracted by phone calls, visiting customers, and another customer that he had left on the lot. I suggested to another sales person that he should take over with me and let Pete deal with everyone else. Pete then advised me that I would only receive 1 hard inquiry on my credit report I then should him where Equifax had already notified me of 3 inquiries. He then said that my Husband needed to be present so I should come back, I advised him that my spouse did not need to be present so he eventually obtained permission via text from my spouse. Then he made me feel that I should have $5000 to put as a downpayment after I told him that it was $500. Then he told me that finance had 5 other loans that he was working on (hmmm i did not see any other customers) and again I should come back (i get the feeling he is trying to get rid of me) finally he said that he would also need paystubs- I told him this was not the first time I have purchased a car and they do not need paystubs until the end. I finally gave up and left. As a side note there was 1 finance person in the office and several of the sales people were going into the office to discuss personal business, perhaps if they left him alone he would have gotten more accomplished.
I had contacted sales/finance guy KC Markley a couple times to tell him what I was looking for and by the time I went in he had picked out a couple of options for me to drive. I went in and left with a 2016 Kia and the process was easy and he explained everything great and answered all the questions I had. Recommend this place and KC 100%.
Courtesy Automotive was great to deal with when we bought my husband's car. I emailed the car I saw and was interested in test driving, they confirmed the car would be there on Saturday for the test drive. They guaranteed that the price I saw online would be the price we paid for the car. By getting pre-approved thru our bank we sped up the time it takes to buy a car and they appreciated it. I highly recommend this dealership to anyone in buying a new or used car.
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