I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Its got it all for lower $ than other similar SUVs
by ksdp from Williamsburg, VA
November 17, 2018
Nothing fancy about it, just all around great practical car - good size(plenty of room), lots of features & good lower KIA price, saves sum Buck$ !
Carlos and team really know how to take care of and work for their customers. Found me the right vehicle at the right price! Very happy!
Reliable, comfortable, affordable, 5 stars!
by MomOf3k from Fort Worth, Tx
November 15, 2018
Drove my 2011 Kia to over 200k miles then gave it to my daughter and bought myself a 2015. It is super comfortable, has enough room for all the kids and you can fold seats down to help someone move. Versatile, comfortable, reliable.. love Kia!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Karenrr from New Bedford, MA
November 6, 2018
Wonderful family car. Third row seating for driving around the kids and their friends. AWD for bad weather. Backup cameras and parking sensors. Bluetooth connect.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
by NSchultz from Hartland, WI
November 1, 2018
The car meets all our needs. I didn't need a model with a ton of bells & whistles but I do have some nice wish-list bonus items included & the vehicle was still a great price/value. sleek body style & smooth drive
Overall good quality vehicle. Good ride and comfort. Has all the necessary accessories. However, needs to improve on third row seating space and cargo space when using third row seating.
No advantage on MPG in the 4 cylinder engine compared to the 6 cylinder. Should only come in 6 cylinder.
Everyone was helpful here at Andy Mohr Kia, especially Carlos Francisco. He was very patient with me as well as kind. He listened to all of my individual wants and needs.
So far so good, it seems to be reliable.
by Carlos from POMPANO BEACH
October 14, 2018
I bought my Kia Sorento 2015 on Dec 2017 used with 38000 miles. It gave a few issues with the A/C during the summer with the system not cooling well at idle, but good on a highway, after 3 times taking it to the dealer for the same issue, finally a tech decided that was the compressor, and now it is working the way that it should.
Now for some reason it feels that the odometer is counting the miles faster than normal, getting really close to the 60k warranty limit.
Does anyone have a similar issue with the miles counting too fast?
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Very happy with my Used Car purchase
by Jennyvm24 from Cutler, FL
October 1, 2018
This SUV has met all my needs. Plenty of leg room in the front and back. Generous cargo space! Very happy with the interior design and exterior look. Very nice looking SUV. Very happy with mu purchase!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
Good process for buying a car, slow for signing final papers
by JesseHedges from DealerRater.com
December 5, 2018
The process of selecting a car and getting the purchase process started was excellent. However, when it came time to sign the final papers, and we had an appointment, we still had to wait almost an hour. With 2 kids in tow, this was a bit of a frustration.
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
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