I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
Great styling ok to drive
by Bavers from Asheville,NC
November 19, 2018
I recently sold my Santa fe sport AWD after having it for two years. Overall it is a good car for the price. It has nice exterior and interior styling. Mine was base but still had a lot of nice features. The storage is great- and it has a very roomy back seat- Great if you have kids and car seats. Things I didn't like were it was not fun to drive it didn't have great acceleration- It kinda lumbered down the road- Not super gas mileage either. It turns really wide so not great for the narrow streets of my town. I can also say that the exterior dinged very easily-someone barely hit my bumper and it almost completely fell off. Also this car is extremely hard to see out of- Mine did not have a back up camera and it really needed one- There are a lot of bad blind spots.
Take away- Pros:Great kid hauler- Nice tech features( already missing XM radio) Good storage. Cons: Cheap parts.-hard to see out of- not the most fun to drive
Sheehy Ford is fortunate to have wonderful folks both in their Service department and the Body Shop. They went out of their way to not only keep me updated but worked with the relevant companies on my behalf. I am extremely grateful to Steve and his entire team in the Service department and Erica and her team in the Body Shop.
This is my 3rd Santa Fe and is the best one yet.
by Janice D. from San Antonio, TX
January 3, 2019
This vehicle meets all my needs, love everything about it, so much so, I’m keeping it until I die or it dies, whichever comes, whichever comes first. I hope it’s the latter. 😀
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
Locked steering issues and traction control lights
by Neil sports fan from Pine Hill, NJ
November 26, 2018
I have had issues many times with the steering wheel locking up and lights on dash lighting up showing traction control and incline lights on also. Had this back to dealership and they put a new steering column in. Now with only 25,000 miles doing this again. Dealership has vehicle again to check same issues.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
I still love driving it.
by Carla M. from Bolingbrook, IL
November 7, 2018
It’s got all the bells and whistles that I wanted and needed. Beautiful styling, excellent comfort, and the best warranty around. Living where I do, the heated steering wheel is a guilty pleasure and so are the heated seats.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
First Car Bought
by SydneyKae from Daytona Beach, FL
June 18, 2018
This car is very spacious and well designed. Plenty of leg room in all locations and cargo space (with back seats that fold down). Many different storage options throughout the vehicle. Some similar models are lacking in the space area. Great MPG (even in the city). So far I haven't had any issues or things I would change. Tons of little features ex. air vents in the back and cup holders throughout the car. Engine is not lacking. Car includes different driving options such as economy drive or normal drive. Also, different steering settings such as sport and normal which adjust to your type of driving. Radio display is pretty basic but has all you need not including GPS which would be an easy upgrade. Overall very pleased with the purchase of this car and I look forward to having it for many years to come.
I was not looking forward to buying a car because it is always a tedious process. But to my surprise this experience was the complete opposite. The staff was friendly, patient, and knowledgeable. They answered all of my questions and was very helpful with the process.
Test drive Hyundai Santa Fe Sport
by Jackson from Whitehall, Ohio
June 27, 2018
A real pleasure to drive
I an see why they hard to find when loaded like one I tested
It had the A6 package which has just about all the options available
I worked with Maria Guzman, and her services were amazing . It was a bit of a wait but it was definitely worth it. THOMAS was the gentle that begin to help me with my sale and he was awesome as well .. I have had previous experiences with car dealers and it was horrible. I can honestly say this was the best car buying experience by far
Nice ride for AWD
by Jackson from Whitehall, Ohio
June 27, 2018
A lot of options that make this Hyundai a pleasure to drive
The vista roof, navigation and heat/cool seats are some of my favorites
The gas mileage is excellent for AWD (20-27mpg)
The ride is very comfortable and handling is very good for an SUV
A little down in the horsepower department but a good trade for the MPG
I stoped in to check out a passat i seen online through cars.com. I ended up getting an r-line they had on the show room floor. "Z" was very helpfully, everyone was friendly and the process was quick and simple. Love their desktop screens. The only reason i didnt give them 5stars was they do not give you a full tank of gas with the purchase. Z claimed they only do it for new vehicles even though this was a certified pre owned. I've purchased several cars in my lifetime and weather they were new or used the dealer always filled the tank up. I previously bought a cpo passat from the fairfax vw and they filled up the tank.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.