Thanks so much for your help in getting me into a car. I had been searching for a while and you made it a great experience for me. Driving home down in my new Sante Fe was an awesome feeling. Thanks so much and I will refer some business to your dealership! Special thanks to Maryam for going above and beyond to make to my car buying experience the best it could be.
I came to this Kia for services and Danilo offered to see if he can get me into a vehicle And sure enough he did he went above and beyond my expecations to get me in a car that was affordable and Be a happy car owner. He was a great salesman and everybody else who was involved to help finalize my deal Alex my insurance specialist Sean my financial specialist was great . I thank him a lot and the manager was a great come in as well they took an experience to another level and I can???t thank them enough . Very happy and satisfied with the car I have .
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
Quinn helped our family throughout this process, he communicated throughout the entire day. We felt that he was knowledgeable and on the ball. Great product, great company and great staff. Ask for Quinn, you won't be disappointed!
Buying a car is not always the best experience. However Quinn at Rick Case Kia made the experience seamless. Quinn showed us a few cars and we decided on a Kia Sportage.. We never felt rushed and he was very knowledgeable about the small suv and we felt like we got a great deal! Thank you for changing our minds about the car buying experience!
Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
ALL employees meet me with a sincere smile, LISTEN, keep me updated with meaning and accuracy...especially Alex-he is a cut above even taking my work bag and carrying to the car for me...the whole team effort of sincerity and excellence plus genuine caring and going the extra mile is why I keep coming back-this is my third car and won’tt be my last: I appreciate them!!!
My experience was okay but certainly not what I experienced at another dealership recently. The dealership was not flexible and made me jump through hoops to purchase the car.
I also get pressured to buy an extended service contract
Mike Carrozza, from the moment i pulled in took care of me. I had issues with my hood and door check with Rust and called it into FORD right away and got back to me with a solution on the same day. Something you do not see in customer service anymore. From Taking in my car for repair (Which took a week) he kept in touch with me every step along the way. And to go far and beyond made sure all the services in my Vehicle were up to date. He is a key asset to maintenance and service department at GUS MACHADO FORD and look forward to doing maintenance with your team for a long time.
Dave is always friendly and welcoming. Mr. Campbell is amazing and so helpful. So happy that Bjion came back, he goes above and beyond when it comes to customer service and deserves acknowledgement for it.
Everyone was friendly. Service was a little slow when I arrived but I wasn’t sure where I was supposed to go when I pulled in.
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