I had a great experience at this dealer. Adam the sales representative was very helpful in getting me what I was looking for. Even after the purchase, Adam has been available and has answered every question I have. The staff at the dealership were very patient even though it was late at night when I purchased the car. I would definitely be recommending this dealership to my friends and family. I am very happy and do not regret purchasing from this dealer.
We worked JC Mejia to purchase a new Firs Edge. JC was very polite, courteous and went out of his way to help us. JC made buying a new car a pleasure and not a stressful event. I highly recommend both JC and Fette Fird
Absolutely the Most Accomdating Car Dealership in the Area
by Link309 from DealerRater.com
December 2, 2018
Today we bought our second vehicle from Fette Ford. We had such a good experience and our salesman JC made it easy and painless! The dealership as a whole is very accommodating! I was interested in an Edge and JC got me into a car I liked at a great price!
My salesman, Julian Santiago, took his time to find out exactly what was important to me and then set out to make the deal happen as close to my specifications as possible. He succeeded and made a believe out of me. I love my new car!
John helped me immensely get into the car my family needed and stay within budget. Staff was very friendly. Overall a great experience! Would recommend Fette Ford to all my friends and family looking for a new car.
First time getting a lease, there was no hassle and the employees were super helpful! They also gave me the best price of all the dealerships I went to! I would recommend to anyone looking for a great deal and interested in getting the best customer satisfaction!
I had never had a salesperson like Mario Castellanos & Jamie C they went beyond their duties to help us with our sale I really appreciated all the help they gave us and went out of their way to perform excellent customer service I will definitely recommend their service
The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
We leased a car at Kia Yonkers and here is what happened: 1) car arrived to us with a nail in the tire and we needed to return to dealership to get tire replaced (luckily, they replaced at no charge), 2) the salesperson brought us the car because it took a long time for the car to arrive. Apparently on his way to our place he drove through a toll and never told us and we received the bill for that in the email, 3) they were late in ordering our registration, and we got two tickets for this for a total of $130. I've called several times to ask about this and either voice mails are full or the salespeople don't return my messages.
the minute we walked threw the door we were greeted immediately by Moon Lee. What a delightful person to work with. With our many questions he was so patient with us and answered them in a timely fashion. After some time we leased a Kia Sportage and we are very happy. The entire staff who had a hand in our visit were pleasant as well, but Moon Lee was the best.. Thank you Moon Lee..
I just wanted to take a minute to rate my recent experience at Yonkers kia. As you can see i gave it 5 stars. This was a very smooth process from the beginning to the end, specifically i would like give high praise to my salesman Tony Carrion, Not only was he genuine and a gentleman to me and family, but also a true professional. His approach is quite relaxed and there no pressure from him at all. Thank you Tony!
Placed this on Google Reviews, too: Went to the dealership service to fix something in my previous car, but was shown that my damage was more significant. So I decided right there and then to get a new one. Sales person Tony Carrion was thankfully there; not only did he take the time to make sure I got the best deal, but he made sure I got something safe, answered all of our questions without rushing us and explained all my options. Will go back for my maintenance and I would recommend the Yonkers Kia dealership!
When I traveled to Kia Yonkers I was asked to meet w/ Mr. Melo (Jerry), Of course being a Woman I was a liltle apprehensive and ready to fight for my budget to stay as low as possible with the car I wanted and a reasonable trade IN. After hearing Jerry, I was pleasantly surprised he listened. Gave Me the respect and courtesy I deserved, I got my Car - received a very good trade-in return. Mr. Melo was honest on top of everything. I really appreciated his attention when car was delivered, his taking care of all of our questions. Not the typical salesman. I would recommend Him to my friends and family (Already DID). Very happy Customer
Mr Lee is extremely knowledgeable about cars . Mr Lee made my car buying experience truly amazing and He???s by far the best sales rep. I recommend everyone to see Me Lee when looking to purchase a vehicle..
Jerry was knowledgable and helpful. When getting the vehicle we wanted proved more difficult than expected, Jerry made it right for us. Got a fair price and what we wanted in the end.
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