My twin and I bought our very first car on our own
by B&G from Midlothian, VA.
July 31, 2018
Mr. Donell Scott Jr. was the certified sales consultant that my twin and I worked with during our process of purchasing our vehicle. The overall service he gave and experience throughout was 10/10 and would recommend him to any of my friends/family. Thank you Mr. Donell Scott Jr.! This will be a day we will never forget!
Very nice, all the way around
by TommyRs from Lawton, Oklahoma
December 28, 2018
This car was very surprizing. Performance, styling, comfort level has met or exceeded expectation. When compared to similar models of others makes the Kia Sorento was by far the best value for the money.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Awesome SUV for The Money
by Dill99 from Vine Grove Ky
January 6, 2019
This car was nice loaded with tech features and safety features. Easy ride and drive plenty of leg and cargo room. Window tint was nice on windshield and windows. Good on gas and reliable.
A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
I look good parked beside a Lexus .
by Rambling rosa from El Campo, Texas
January 8, 2019
Comfortable heated seats. Interior upholstery stays clean. Back up screen is so helpful, especially in mall parking lots. Lots of leg room available in rear seats. Plenty of cargo room in rear.
Overall our experience with this dealership was good and we are pleased with our new car. We have owned a Kia for several years, have been very pleased with the car, and recently traded to a new, 2018 model. Sales and Service personnel at this dealership are courteous and friendly. Like any dealership, they are going to try to get the most they can for a car sale. Our experience: do your research ahead of time and be prepared to negotiate the deal you want. In the end, we were able to get the fair (for both sides of the equation) deal we expected to get on the car with our trade in - because we were prepared to negotiate. Ask questions, tell them what you want and won't accept. They want to sell you a car and proved that they will negotiate to a fair deal for all.
Best car I ever owned
by Snow crystal from Stowe
January 1, 2019
This SUV has everything I need, plus some. Heated & cooled seats, reliable, comfortable, spacious, oversized sun roof, large cargo area and it handles well on snow & ice!
the service was excellent. They made it so easy to purchase my daughters first vehicle. We did a test drive on Friday and purchase on Monday!
Everyone was very helpful especially Zach, Joe and Chris
Good Quality vehicle.
by July from Spring Hill
October 24, 2018
Overall good quality vehicle. Good ride and comfort. Has all the necessary accessories. However, needs to improve on third row seating space and cargo space when using third row seating.
No advantage on MPG in the 4 cylinder engine compared to the 6 cylinder. Should only come in 6 cylinder.
Rhonda was great! Went out her way to make sure I got what I wanted and made sure my daughter and I was comfortable during the process.
Still spacious for a Mid-Size SUV
by MIckey007 from Grand Junction, CO
January 1, 2019
Initially I was concerned about the Mid-size nature of the Sorento, but have become pleasantly surprised by its features and spaciousness. The telescopic steering wheel plays big role in comfortable entry and exit. The seat adjustments assist in multi-directional adjustments for maximum comfort. Good all-around visibility is excellent, too. Its peppy get-up-and-go gives it a sporty feel. A great car at good price, too.
I had a great sales experience thanks to Arkell Harrison. He made me feel at ease buying my first new car ever. An I love my car.
A Brand of Car I Will Never Own Again
by ToTater from Dallas, TX
December 29, 2018
This car started out good. However, in slightly more than a year, I put two transmissions in it and returned it to the bank when the engine exploded. It was like everytime I turned around, another mechanic wanted money to get it running. I need a reliable car for my job. This was definetly NOT it. Several relatives liked the looks and thought about checking Kia out for themselves. Needless to say...they aren't looking that way anymore. Also, my dealer was totally worthless as a source for some action or help. Won't use them again either! Thanks for nothing but headaches Kia and dealership!
Drove my 2011 Kia to over 200k miles then gave it to my daughter and bought myself a 2015. It is super comfortable, has enough room for all the kids and you can fold seats down to help someone move. Versatile, comfortable, reliable.. love Kia!
Stopped by Grace auto just to look at a car on the way to another dealership and they could not have been nicer and more professional. They are a great place to buy a car and we will buy from them again.
Best Vehicle I have owned.
by email@example.com from Estes Park
January 10, 2019
This car has body damage however the interior is in mint condition, still smells new. Unused floor mats. Always kept floor liners so original carpet is also in excellent condition. I was told by body shop that he could get two doors for about $800.
Amazing customer service, I would not go anywhere else. The best ever, great manager, great staff, some people hard to be satisfied, this dealers work hard to make their customers happy.
by NSchultz from Hartland, WI
November 1, 2018
The car meets all our needs. I didn't need a model with a ton of bells & whistles but I do have some nice wish-list bonus items included & the vehicle was still a great price/value. sleek body style & smooth drive
We drove over an hour to see a car and at first very accommodating, John was great. Then a salesman stepped in. Not willing to negotiate.
One of two of the best cars we've ever owned
by Charles from Sandy Hook
January 10, 2019
Great third row seating (planning for grandkids). Very durable leather seats. Front seats are heated. Great cargo area. Ergonomically everything is well located from the driver's seat. Runs quiet with little to no cabin noise. Shifts smoothly with plenty of power.
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
I have nothing but praise for this dealership and it's employees, which are all second to none. A couple of year ago I've purchased my first used vehicle at this dealership, not knowing WHAT to expect of a used vehicle, but gave it a shot as I gifted my Camry to my daughter to use at college. The vehicle inspection on this vehicle was so thorough, that in all my years driving the Tuscon I had not a single days of trouble with it. My only expense was filling up with gas, the annual oil replacement and a one-time brake and battery replacement. When I was in the market for another vehicle, I immediately thought about Pearson Mazda due to my previous experience and their track record. I did not regret it. After multiple test drives and comparison research between the Tuscon, Rav-4 and XR-5, I've decided on the Mazda XR-5 and cannot be happier with my choice or the most impressive and effective customer service provided by James Balsamo, Joseph Jackson and Kevin Johnson. They are all absolutely outstanding professionals that take excellent care of their customers, knows their product and are easy to work with. Thank you all for yet another terrific car buying experience and for turning my second experience at Pearson Mazda into another excellent one. I appreciate it. Rene
by Elaine 452 from New Port Richey Fl.
January 4, 2019
This car has a bad problem when you step on the gas pedal the car feels like it stalls it like the gas is not getting to the engine, I had it at the dealership 3 times already they say nothing is wrong with it. I have almost been hit a lot of times.
My overall experience with Pearson Mazda was superb. I purchased my first vehicle with them back in 2004 and another for my daughter February 2018. Now it was my turn to purchase a vehicle. My 45th birthday gift to myself. My search started about a month ago with Joseph Jackson. He was very patient and attentive to my needs. He listened to my wants and needs and found the perfect vehicle for me. I could not find a CX-5 that I liked in my price range and had begun looking for other vehicles. A week or so had gone by and he called me and asked me to come by and give him a chance. I did and so glad I did. He found the perfect CX-5 for me in my price range and color I wanted. That is commitment. You don't find that nowadays. I was not forgotten about becuase I did not purchase the other vehicles from him that I test drove. He kept me in mind and as soon as he saw one he thought would be to my liking, he reached out. Joe Jackson job well done! Thank you for being persistent, but not overbearing. You made my car shopping experience Fantabulous! I would like to add that everyone at the dealership was friendly and courteous. Kevin Johnson was extremely helpful too. He also helped me this a wonderful experience. Thank you all.
Both the 2014 and 2016 Kia Sorento's are the best
by JLG photographer from Walled Lake, MI
December 18, 2018
The Kia Sorento's Turbo -4 engine is a wonderful performer!!! The seats are styled and sized just perfectly too. The Sorento is a very comfortable and easy to drive and park automobile. My wife and I are eagerly awaiting to buy the 2019 model as our next car as soon as our present lease is up. We think that buying it is best for us.
Please call before go there. Many car isn't longer available once I arrived. Very busy on the weekend.
So far so good, it seems to be reliable.
by Carlos from POMPANO BEACH
October 14, 2018
I bought my Kia Sorento 2015 on Dec 2017 used with 38000 miles. It gave a few issues with the A/C during the summer with the system not cooling well at idle, but good on a highway, after 3 times taking it to the dealer for the same issue, finally a tech decided that was the compressor, and now it is working the way that it should.
Now for some reason it feels that the odometer is counting the miles faster than normal, getting really close to the 60k warranty limit.
Does anyone have a similar issue with the miles counting too fast?
We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!
Good family car
by MnLynd from New Richmond
December 13, 2018
I wish I would have got the 3rd row seating and power seats, but that doesn't taint my review. We use this car to haul our 18 and 19 year old daughters around on family outings (when they're home from school). It's the first AWD car I've ever owned and I love that it feels sturdy when behind the wheel. One change I'd make is that the storage up front seems cramped. Maybe I just keep too much there.
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