A little disappointed that the car I was looking at online for wasn’t what was on the lot. I searched for sunroof and The Malibu came up along with backup camera. Well when we got there to look at the car it had NONE of those options and it was listed with the same price and car #. Makes me a little upset as it was a waste of my time
A Brand of Car I Will Never Own Again
by ToTater from Dallas, TX
December 29, 2018
This car started out good. However, in slightly more than a year, I put two transmissions in it and returned it to the bank when the engine exploded. It was like everytime I turned around, another mechanic wanted money to get it running. I need a reliable car for my job. This was definetly NOT it. Several relatives liked the looks and thought about checking Kia out for themselves. Needless to say...they aren't looking that way anymore. Also, my dealer was totally worthless as a source for some action or help. Won't use them again either! Thanks for nothing but headaches Kia and dealership!
Friendly, easy to get in touch with - high prices.
by Luke Ashley from Madison Wi
January 31, 2018
Clean facility friendly people setting up the test drive was easy.
I dislike not being able to negotiate, as their price was very high for the vehicle and their idea of a "very good" interest rate on a 2016 car was 5% (I've been quoted at 2% for same vehicle) was amusing.
If people don't like to negotiate and don't want to shop around this is a very nice place to buy a car, similar to comparing iPhones (CarMax) to Android (every other dealer).
Most reliable car I ever owned.
by Sissy from Acushnet, Ma.
December 20, 2018
This car met all my needs. Excellent on safety. That's why I bought it. Good stability. Best feature is the back up camera. Especially if you have children. So many accidents happen with children.
Starting the process for looking for a new to us van and CarMax was one of our stops. They had one we were really interested in, but between trade-in value and non-negotiable pricing (which we knew in advance) we realized it wouldn't fit our price range.
Ryan was responsive, but not oppressive.
I look good parked beside a Lexus .
by Rambling rosa from El Campo, Texas
January 8, 2019
Comfortable heated seats. Interior upholstery stays clean. Back up screen is so helpful, especially in mall parking lots. Lots of leg room available in rear seats. Plenty of cargo room in rear.
I love that the service department goes above and beyond, to make sure you're completely satisfied with everything. Thanks Joe and Jake 2 thumbs up
by SCMomma from Jasper County, SC
January 14, 2019
I previously owned the 2011 Sorento. Loved it so much, that I put 175,000 miles on it. I upgraded to the 2019 Sorento. Love the heated seats, dual climate control, the 3rd row will be nice when I have a car full of people, and I love the backup camera.
Great service. Everyone is always so nice. My wait time is never that long which is great. No complaints from me because my little red Kia has been great!
Reliable, comfortable, affordable, 5 stars!
by MomOf3k from Fort Worth, Tx
November 15, 2018
Drove my 2011 Kia to over 200k miles then gave it to my daughter and bought myself a 2015. It is super comfortable, has enough room for all the kids and you can fold seats down to help someone move. Versatile, comfortable, reliable.. love Kia!
This was my first experience buying from Goben and Krystal was wonderful!! She took excellent care of us and even ordered some new tires, since the vehicle was brand new to the lot the day I purchased it. I've never bought an SUV before but I'm so grateful I did. It's perfectly safe and comfortable with fun features for me and my family. Would not hesitate to recommend Krystal and Goben East to anyone else!
Never been stranded due to a breakdown
by Jpjls from Fort Worth, Texas
December 31, 2018
I have 200,000+ miles on it, and it has never broken down on me. I spend about $2000 a year maintenance on it (since paying it off), and it still drives very well. There have been some issues with the interior (one seat won’t recline, door panels that came off), but nothing I have been unable to live with.
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
Jason Schultz helped me. He is very professional. I have a busy schedule, Jason offer me great help and very good price. I would recommend to my friends.
One of two of the best cars we've ever owned
by Charles from Sandy Hook
January 10, 2019
Great third row seating (planning for grandkids). Very durable leather seats. Front seats are heated. Great cargo area. Ergonomically everything is well located from the driver's seat. Runs quiet with little to no cabin noise. Shifts smoothly with plenty of power.
I came in knowing the value of my first and current Mazda, and had a good idea what I wanted and how much I wanted to spend. Tyler listened to what I had in mind and found the car for my needs. The negotiations were relatively painless. A very good experience.
Best car I ever owned
by Snow crystal from Stowe
January 1, 2019
This SUV has everything I need, plus some. Heated & cooled seats, reliable, comfortable, spacious, oversized sun roof, large cargo area and it handles well on snow & ice!
Dane was an awesome salesperson. The entire process was painless and it was a pleasure to experience Metro Kia. We would recommend it to any and all interested in purchasing a vehicle. Thank you so much for your patience and understanding through our car purchasing process. You made it fun!!!
The car has good power and rides smoothly.
by Fishfan from Watertown, CT
January 12, 2019
The leg room and head room are good for bigger individuals. I wish the driver seat was wider and didn't have the upturned flares on the sides. They are firm and can be uncomfortable on long trips.
Ian was the best sales person I've ever worked with. He's knowledge of automobiles and his explanations of everything from engines to batteries to the car's interior is fabulous. He went above and beyond to get me what I wanted. Words can't describe how great my experience was in working with him. I've recommended him to all my friends, should they ever be in the market for a Kia.
had all the bells and whistles
by kye from prudenville, mi
January 10, 2019
loved this car, had all options, did everything but read you the paper. told you car was in lane next to you and now it needs to change the babies diaper. almost makes me want to have more kids
We have bought many cars and trucks over the years but this was by far the best buying experience that we have ever had. Working with Jeff was such a pleasure. Jeff is very knowledgeable about the many cars that we looked at and helped us with the process of picking out the best vehicle for our family.
better than expected
by karen from Conway SC
December 20, 2018
We use to think KIA cars were made very cheaply and tinny. You can feel the difference when you close the doors. Its nice and solid. We are so glad we looked into the KIA Sorento, Its very roommy and comfortable in both front and back seats, I truly enjoy driving it. Its great on gas. Definitely would purchase another KIA .
Both Kyle and Jessie were great in my buying experience. You made it easy and simple. I will definitely send people yoyr wsy. Thank you again.
Best Vehicle I have owned.
by email@example.com from Estes Park
January 10, 2019
This car has body damage however the interior is in mint condition, still smells new. Unused floor mats. Always kept floor liners so original carpet is also in excellent condition. I was told by body shop that he could get two doors for about $800.
I came in with very general requirements, most of the cars on the lot met them with only a few outside my budget. so Kevin showed me to a CUV that fit me quite well. From what I could tell after looking at the website this was best vehicle for the buck. It was in the mid range of my budget, he did not try to up-sell me on any vehicle. when it came time to close I was able to get my vehicle registered and plated in house. when I talked about that all the car was missing was cruise control he recommended a place that could install it, on further research it was indeed the best place. Over all this was the most straightforward and painless of a car purchases I ever had and would recommend it for anyone looking for a good deal on a vehicle.
My wife's best SUV she has ever owned
by Kia Fan from New Bedford, Massachusetts
January 3, 2019
This SUV has options I have never seen or heard of. I love cars and love to learn about them. She is so happy and can't stop talking about it.
Awesome experience thank you Matthew we love our suburban.
by Elaine 452 from New Port Richey Fl.
January 4, 2019
This car has a bad problem when you step on the gas pedal the car feels like it stalls it like the gas is not getting to the engine, I had it at the dealership 3 times already they say nothing is wrong with it. I have almost been hit a lot of times.
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