The folks at this business "get it". There is no pressure to purchase, everyone's knowledge base is impressive and they go out of their way to make sure you are satisfied. I have been purchasing cars for over 40 years and I have never met a better group of folks at a dealership. I drove over 4 hours to look at the vehicle that I ended up purchasing but my impression of the folks at this business would be the same even if I had not bought the vehicle. When I am in the market again I will give them a first look despite the driving distance. If you are local I would certainly give them a shot. The facility may not be terribly impressive to look at but the buying experience is truly first class.
Stopped by Flow Honda to look at a 2012 used car. I really liked their no haggle price policy. I also liked the 100 K car warranty , free maintenance for 2 years , and if you change your mind about the car , you have three days to bring it back and they will cancel the sales contract. Really nice people too.
I had a wonderful experience with Cox Toyota. Justin Dunn was incredibly helpful with everything I needed. And trust me I was very needy! I added leather seats and remote start, they also had to locate me a vehicle and bring it in. Brian Kirkman was also very helpful. He helped me understand all the bells and whistles of my car. Everyone was so kind and helpful. I would recommend to anyone. If you’re thinking about Rice Toyota stop and think again. Cox is the place to buy.
Unique Automotives is the best used car dealer I know! They are very professional, offer an excellent selection and care about customer service being #1!! Ask them about their Extended Warranties too...!!!
Service was fine..Called 2xs to get it serviced before I actually got it in..told the service dept was booked up..I needed to make appointment..my schedule didn't allow me to do that cause I wasn't on a set schedule..the younger guy that answered the last call was very pleasant and got me in..many thanks
Philip was the absolute best, would come in at whatever time to ensure your questions or concerns about a car were met and answered. I recommend this dealership to all that are out there looking for a used car. These guys will go above and beyond to satisfy the deal to ensure the customer is happy.
Good car with good price! People there are really nice! For me, a foreign student with just learner permit, they helped me call to compare different insurance, go through the procedure of paying in a bank, they even helped me drive my car home which is a nearly 30 min driving, that's say, they had to have another guy come with my car to get the driver in my car back!
When I found a little problem with the box in front of seat after finishing the payment, they ordered a new one immediately and promised will fix for me after it arrives!
A brilliant shopping experience!
I'd been to University Ford North about two years ago when shopping for a new car. At that time I ended up deciding on a new non-Ford model which I still currently drive.
Lately I've been looking for a used car to add to the family as we now have 2 kids driving. I'd had a positive, low-pressure experience two years ago so decided to return when I saw they had a number of used Ford Fusion. I was greeted by David Harrington and with minimal hassle took two of my target cars out for test drives.
I hadn't fully made up my mind to purchase a Fusion and David was politely persistent during my purchase process, arranging for an additional test drive for my wife while I continued looking around. University Ford North was accommodating -- pleasant and easy to work with, especially compared to other dealers. Once I made up my mind to purchase, the time needed to close the deal was minimal and the process hassle-free.
I purchased a Ford Taurus from University Ford. Great Transaction ! I was treated very well and purchased a very nice ,reasonable priced vehicle. I am very pleased with my purchase and the way I was treated. I will be a return customer. I recommend this dealership. Jason and Craig were very helpful and professional in helping me with my purchase.
Thank you University Ford for a pleasant buying experience.
Purchased new Ford Explorer, excellent experience!
by Julie Kent from Durham, NC
September 14, 2017
Excellent experience! We purchased a new Ford Explorer this week. Bruce Huffman was our sales person and he was exceptional. Very patient while we spent time going over our options. He had several cars brought over for us to look at- same day- and was extremely helpful and kind. I highly recommend this dealership and Mr. Huffman's sales expertise. I also dealt with Ira and Tim, both of whom were great!
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