R. L. Belanger
October 11, 2016
I like going to Barker KIA in Houma, LA. for all of my KIA (Optima) services and needs. The staff members are very friendly. They go out of their way to help you. We have bought two cars ( KIA Optimas) from Mr. Rodney Bergeron in 2014. We went in to buy one and left with two. It was a few days before Cyber Monday.
Every time we go in to do an oil change or tire rotation, if he sees us, he will come and talk to us a while to see how our cars are performing. It shows us that Mr. Bergeron truly cares about what he is selling and represents.
In the Service Department, Mr. Chris is also looking out for his customers. He will work with our schedule to get our cars in for service. He always takes GREAT CARE with cars. I like going to Barker KIA. They know my car like I know my children. If something is not right, they have all my car's information on file. Mr. Chris's staff catches it and fixes the problem before it becomes a huge costly problem. EXAMPLE: While out of town for a family members illness, I had to get an oil change at a "Quickie Oil Change Place". The Place did not replace my oil cap back on correctly at the bottom of my car. When I had returned to Houma, I brought my car in to BARKER KIA for the tires to be rotated and serviced. While the service department was checking out my car they found that my oil cap was not on correctly. They had also checked they recorded to see when the last time the was changed to find out which technician had done it. But, I told them it was not their fault.
You see, The entire staff is awesome. They are all wanting to help us enjoy our cars and trucks that we buy from them. They want to help us take care of them, and even own up to making a mistake if they make one.
BUT, in my case they did not.
I just wanted to share a true story with you and give appreciation where it is due. They all work hard for us. Every time I drive my car from BARKER KIA, it's always great, washed, and with a happy driver.