Professional and courteous. Despite a problem that was well beyond their control, they not only came through with what i needed, but went beyond and compensated me for a problem that was not their fault. As a disabled American, that goes a long way and says a lot. If you go to these guys, you will not be disappointed.
Excellent customer service at Wagner KIA. This is my 3rd KIA vehicle. Love my new Sportage! My sales person was Brian Sullivan. He was very helpful and took the time to explain everything. Felt very comfortable with my purchase.
Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.
Great service and an honest assessment that my Soul???s brakes were fine and did not need replacing yet. I know plenty of dealers where service will push customers to do replacements ahead of when they???re needed.
Arrived and service person explained what was needed and that due to age of suv bolts may break if badly rusted so may not be able to fix. Told me they would see if ok or not and let me know. Came out and advised bolts could be removed with out breaking and fix was in process.? Very pleased with level of detailed expectations and work done.
Gary in service was great. Very professional & sociable. He was so informative. He explained everything I needed . He also made me aware of what I might need in the future so that it will come as no surprise to me.
They were extremely kind and courteous throughout the visit about things that came up. They stayed within the time had told me. They communicated well. They weren???t able to wash my car though at the end of the appointment (included for free with all service) bc they guys who wash the cars were on break. They gave me a card for a free wash somewhere else but I didn???t have time for that. I don???t fully understand how they could all go on break when they knew a car was there needing a wash in that time period.
Great experience all around ! Thanks to Christiano Oliveira for the amazing customer service...
I will be recommending Central Buick GMC to all friends and family.
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