Purchased our first Volvo in 1985!! Left a terrible experience at another dealership and were welcomed and treated wonderfully by Tom Bull, Bruce Stroebell and now, Martin Hares. Everyone at the service desk is wonderful also.
Great experience and attention from the Volvo team
by Michael S from Buffalo, NY
August 3, 2017
Thomas Gardner is a true asset to your team, he understands the sales process and takes a professional concern for making the process as smooth as possible while making sure that every customer concern or detail is addressed.
Had my 328xi in for service just the other day and I just wanted to say that my experience could not have been any better! Special thanks to Adam O. & Tom A.- Service Manager. I will continue to keep my current and future business always with Towne!
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
Mike was a really helpful salesperson and
a credit to West Herr Sales & Service.
The process was almost painless and amazingly quick.
I admit I’m prejudiced as we have purchased or leased the last 7 cars we have thru West Herr!
I did not purchase a vehicle from the dealership but did experience excellent customer service from Brandon. He was attentive and flexible and I would definitely consider purchasing a vehicle from this dealership in the future.
Dealer contacted me quickly after I requested a qu
by Jeremiewi from Buffalo
February 29, 2016
I used Cars.com to have three dealerships contact me. Northtwon Volvo was the only dealership that did contact me. Alex, the sales rep, was helpful and provided the information I was looking for. Even though could not find the specific XC90 I was looking for, they were a great help.
Easiest new car purchase I ever had. Got a great deal on my trade-in and a very fair price on my new Murano. Never once felt like I was being taken advantage of. Mike Foster was very knowledgeable and a pleasure to deal with. I made the right choice going to West Herr Nissan of Williamsville.
I purchased a Jeep from Glenn Colton
. He was professional and extremely accommodating. Glenn went above and beyond to create a comfortable atmosphere. He was very honest and upfront with all information. I have 4 ct. cars in our household and I will defiantly see Glenn for my future needs !!!
I recently purchased a brand new Jaguar access from West her Jaguar and I am so pleased with the experience. Greg Tobin my sales person and the general manager Patti Vadella went above and beyond to make the process Smooth and enjoyable. The car is great. I get the car and the dealership a five out of five!
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