I had the most wonderful car buying experience at Prime Mortorz . I am most grateful to the entire team at Prime Morrtz but a spacial thanks to Michael Gadoua for a smooth process throughout the entire deal from start to finish. As most people , buying a car out of state and online is risky. But over at Prime Mortorz, they make you feel confident you are making the right choice. They are externally knowledgeable about their inventory, I was overwhelm with joy when i first my vehicle i selected , everything looked exactly what was described on the vehicle. The paper work was already ready when i arrived for the vehicle. I can keep going . This team make car buying look easy. I would definitely recommend this car dealership to my friends and family.
Sal great guy very professional and friendly so was the finance manager when I got to the dealership the car was waiting for me outside so I was able to view it and my experience just went very well I will be back GMC
We recently purchased a 2016 XC 60 from Suburban Volvo and Jon Smith who handled our sale was a consummate professional . He covered all aspects of the sale and we were more than pleased with the entire process. We highly recommend Jon in the sales department. Go and pay him a visit if you want a great deal and things handled professionally and hassle free. Dan & Connie Krueger.
Eric Smith is a Great salesperson! I'm a very tough customer so it takes allot to earn my business and Eric has what it takes. He's all about service and working with the customer. It took me sometime before I was ready to buy and all along the way Eric keep me informed and answered all the questions and concerns I had through emails and phone calls, I really appreciated his patience and professionalism . I was so pleased with the sale and Eric's service, I asked for his business cards so I could pass them out to family and friends. PS Also I like to thank sales manager Jerry Kelley and Nicholas Penrose for helping complete the sale.
A positive experience with Josh in service and Joe in sales.
by dtdix711 from DealerRater.com
August 5, 2018
I used the service department to make two separate repairs on a Jeep at different times.. Josh Kohn advised on both repairs and both repairs were completed as promised. No issues months later. Solid quality workmanship. I also have dealt with Joe Thomas in sales on a used car transaction. Joe was extremely helpful throughout the transaction. I strongly recommend this dealer for Sales & Service.
I cannot say enough good things about this dealership! If you are in MI I highly recommend this Land Rover dealership. My husband, 3 little girls and I were treated amazing! I have never seen a dealership go out of their way in every aspect to make their customers happy. They were extremely helpful with helping to keep my three crazy kids happy while signing paperwork. I 1st went to the Troy Land Rover dealership and that was a horrible mistake. I am so glad I found Lakeside dealership they are very respectful and super nice unlike the Troy dealership. I am definitely going to be a lifetime customer to Lakeside Land Rover. Mike Hinkley was an awesome dealer and had everything completely ready for us to trade in our truck and get into a new Land Rover. Literally all we had to do was sign paperwork. The quickest easiest car buying process I have every had! Please if you are interested in purchasing or leasing either Land Rover or Jaguar go to Lakeside they will definitely take care of you! :)
Dropped in to test drive the Jaguar F-Pace SUV and Range Rovers, with no intention of pulling the trigger and buying same-day. Turned out to be the most fun, and painless car-buying experience I've ever had. The entire staff was exceptional, friendly, and low-pressure. My salesman, Derek A., was truly knowledgeable and patient and ultimately went to bat for me to strike a sweet deal on a badass 2018 Land Rover Discovery Sport HSE. Took a Thursday afternoon test drive and then Friday afternoon, the young gentleman Hunter drove out to my house in a courtesy vehicle to scoop me up and bring me back to the dealership to sign all the paperwork. I drove off the lot on Friday with my new Land Rover, a truly remarkable vehicle. Very, very pleased with the whole experience and my awesome new compact luxury SUV!
Kyle did an amazing job with helping me get my first car! He did an Excellent job, and He introduced me to David and they both had very good customer service. You can tell they know that they are doing!
Doug was a great salesman. He did not try to over sell the car I was interested in. He answered all my questions . when I made an offer, he took it to the manager and we came to an agreement. The whole deal was very quick with no issues. The car is what I expected. I would recommend this salesperson to anyone I knew was looking for a good used car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I test drove an Infiniti Q60 I was incredible but what set them apart was how friendly William was and how great he was in taking care of us. He was very charming and funny and he was great. We ended up moving in a different direction but the quality of service was exceptional.
The work performed was professional and met my expectations. I would definitely use this dealership again. I will probably buy more Volvo vechiles as a result.
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