Very professional and knowledgeable sales team. Did not waste time for negotiation, direct to the point and possible proposal. Could have saved time by scheduling time for paperwork but it was smooth and quick.
We met Gene nearly 1 year ago when looking at a different vehicle. Even though we didn't purchase a Porsche from him then, his professionalism brought us back for a Certified Macan S. Gene went above and beyond every step of the way to help us make the right decision, and to help us with any questions after the purchase was made. Every step was straight forward and as low pressure as it can be. We look forward to making our next Purchase with Gene in the future!
I just concluded the purchase of a car at Jaguar Land Rover of North Atlanta and the team I worked with was fantastic! They are committed to the total satisfaction of their customers. They are not just JLR experts, they are good people! I love my car, and that positive buzz started with JLR/NA team. I specifically recommend salesman Marcus Freeman and sales manager Doug Martin. They worked with me on a trade-in, answered all questions in a thoughtful way, and we're nice even when I made things more complicated than necessary. Great job and thank you! I love my car and I have found a new automotive home away from home at JLR/NA!
Great service, professional attitude and great quality
by XAVIER.STEYAERT from DealerRater.com
October 30, 2018
A shout out to Marcus in sales! He managed and coordinated the entire process of both exterior reconditioning, interior detailing as well as some mechanical/electrical repairs that the dealership agreed to do on a pre-owned certified RR Sport V8 I bought. Top service!
Mike McPherson was very helpful and knowledgeable . He introduced my wife and I to several Macans until we made a decision that best fit our needs and wishes. He will be available in the near future to explain some of the intricacies of this auto. I will recommend him to our friends.
My rating of 5 stars says it all. It began with a great salesman and ended with leasing a hot new sporty Range Rover Evoque. Marcus made sure that my whole experience from the time I came into the dealership to look around to finishing up with a new Range Rover was straightforward and uncomplicated. My experience was truly enjoyable and surprisingly comfortable!!
We can’t say enough good things about Northpointe Volvo and our salesman Rick Small. We had been in the market for a late model Jaguar XJL since last May and during our search we saw the bad and the ugly in used car sales. When a car showed up in Alpharetta, Ga, 300 miles from where we live we needed further information and assurances that car would be there when we got there, the car was as advertised, and that there suddenly wouldn’t be surprise dealer charges we weren’t expecting. Rick was outstanding in answering our questions via email and in sending photos of the car and the Carfax. He assured us the car would be there when we arrived and did not hit us with surprise extra costs. He is not a high pressure salesman and allowed us to take our time to make the decision to purchase. Northpointe also gave us a good deal on our trade in and we were in and out of the dealership in less than 3 hours. Everyone in the dealership was very nice; the dealership, itself is light and airy and the Starbucks coffee, soda and water was a nice plus. We would definetly reccommend Northpointe if you are in the market and ask for Rick Small. We will definetly drive the distance the next time we are in the market for a car and we will definetly go back to Rick.
Enjoyed working with a true Professional like Marcus and enjoyed that there was no BS back and forth, and just straight forward and professional deal making. Vanessa was awesome and also professional and there were no surprises during the financial transaction.
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