I purchased the BMW 328i from this shop. The dealer was nice and price was negotiable. The car I bought was clean and had excellent condition.
Most unreliable vehicles we have ever owned
by Lawrence from Edmonton Alberta Canada
January 2, 2019
Made the mistake of buying two . 2017, 2016. Both been to dealer so many times we count. Have to wait for weeks to get them in for appointment. Only dealer in Edmonton. 2016 front wheels bearing replace, trammison valve Body replacement, two injectors replace, engine codes , water in taillights replacement two times. Still have bad transmission lag. The car making a turn it start rolling then nothing for three to five seconds like it is in neutral . It get worse in colder weather. It only has 16000 kms on it. 2017 battery replace. It was at dealer three time for the Electrical problem . Six months to diagnose the battery replacement. Roof trim coming off. The nav system died had to go in for up date. They gave me a new Jaguar for a loaner for two weeks it had electricity problems with it when I had it radio stop working😂😂. The are every costly to service . Oil change around $600.00.First year $900.00 the second they need to change brake fluid. 9000 Km on the 2017
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
Love the look of it
by MarnyDawn from Phoenix
August 9, 2018
Land rovers are fun to drive! They look great! They are not the best made cars though? It is not the German engineering of a BMW or an Audi? But they are off-road capable and still a lot of fun to own !
My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left. Great customer service!
Amazing off road cechile and just as good around t
by Liskiguy from Patchogue, new york
November 8, 2018
The styling is great and the
Performance is awesome. Off reading is amazing and handles well in the snow. Interior is a bit dated but improvements made on the 2019 models
I have owned 5 Land Rover vehicles, this is my second RR Sport. I would never own any other vehicle. All other luxury SUV pale in comparison and design. Mercedes, BMW, Porsche, Lexus, Infinity are all a joke. I’m hooked for life.
I can't say enough good things about this dealership. Patrick and David took the time and provided the patience to find the perfect car for me. They were both so knowledgable and informative and answered all my questions. All of the employees I interacted with were very personable. Their "team approach" didn't go unnoticed. I would highly recommend this dealership to my family and friends.
Very Smooth a nd Reliable Vehicle I every Driving
by Miss Koko from Chicago
February 6, 2018
It Great nice Vehicle and Reliable Smooth Drive I really like the Leather Seating and interior and it a great Vehicle for High way driving
Just bought a 2011 Jaguar XKR Convertible from Land Rover Hoffman Estates from Patrick Lecinski and it was the easiest transaction that I have made in 20 years. From the first phone call to many follow up phone calls over 3 weeks, the deal was made, and it was easy no pressure. I bought the car based on the documentation they gave and there word on the condition as I was not going to come to the dealership to test drive as I live in New Hampshire and they are in Chicago and from all the interaction with Patrick and team answering question about condition and service of this vehicle they did everything I asked and more.
They are the most professional team that I have worked with I just wish they were local as I would buy from them every time. When the car arrived it perfect just as the pictures and description they gave.
This is a top-notch group and I would highly recommend them.
Just want to say thank you to Patrick Lecinski and James Russo you’re a great team.
Gary Sousa 12/04/18
Best vehicle ever
by Dawn R from Lantana,FL
July 4, 2018
Handles like a dream. Very smooth and responsive. Rugged and handles extremely well off road. Sound system is terrific. Looking forward to a great road trip with my vehicle this nest week.
My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left.
Great customer service!
it was the slickest car i ever test drove
by marcusss from texas
November 17, 2018
i absolutely love the hatchback suv and off road capabilities. the interior was so beautifully made and the 2 moon roofs made it perfect for excellent lighting. nice interior seats and perfect space for a few friends to go on a camping trip ! (:
I researched for a new Land Rover Discovery 2018 for my wife, and found what we needed at Land Rover Hoffman States. In the past I purchased my other car, a BMW M550 from Motorwerks, and was quite pleased with them. So I contacted the Jon Hert from the Land Rover Sales and he was very accommodating, bringing the vehicle we wanted to our location and allowing us to do an extended 24-36 hour test drive. Once we decided to pursue the deal, he arranged with the Financial service and the General Manager, to do all the paper work and delivery, in our home, so that we wouldn't have to travel to Hoffman States. We are very pleased with Motorwerks in general and with Land Rover of Hoffman States, and will indeed recommend them to everyone.
VERY BEAUTIFUL CAR, LOVE THE DESIGN.
by Robert from Staten Island
January 10, 2019
THIS CAR MEET MY NEEDS, VERY COMFORTABLE, SMOOTH RIDE,
INCREDIBLE EXTERIOR AND INTERIOR DESIGN.
BIG ENOUGH FOR 3 PEOPLE SITTING IN THE BACK SIT.
I ALSO LOVE PANORAMIC ROOF.
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
by RealtorOfGA from Brunswick, GA
December 21, 2018
This car fits all the needs of a busy realtor. Great leg room for clients in the front and back. I chose the LUX. The HSE lacked some features and didn’t have leather in some of the places the LUX has it. Great SUV!
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
Great everyday car
by Heather from New YOrk, NY
October 23, 2018
Car meet all my needs. Great in Gas. Great family car.
Will battle any weather with no problem. You cannot go wrong with Land Rover Brand.
I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
Most Un-reliable car I've Owned
by NoEvoque from Palm Desert, CA
July 22, 2018
I love my Evoque's unique styling inside and out. Unfortunately, this car has been towed numerous times due to faulty computer system at (25,000 miles) also for rattling noise, which has been in and out of shop 4 times, finally found problem in fuel line. The panel around the windshield has flown off on freeway. The sound system is not great and also when clicking through modes, it's very slow to respond. Buyer beware, don't buy a Land Rover as I just found out they have had major issues with the companies that work on their computer system. I am currently in process of doing a Buy Back from the dealer, very unhappy!
The work was done in the time they told me it would be and having a comfortable place to wait.
Worst car we’ve owned
by Cruz from Revere, MA
December 1, 2018
Worst car ever it’s left us stranded in the road we’ve had to tow it home on its second year. This third year while we were driving it was telling us that the air bag would go off randomly. Just now we were driving to a concert and it’s telling us that the batter is in overload whatever that means. I think it happened because we have the heater on and it’s also told us that there’s an error with the engine. How does this all happen with a brand new car’ This has never happened to me with a Toyota Honda Hyundai dodge or Mercedes before. I bough this car thinking it would be great and range rovers are so popular. I just finished paying it off and I completely regret buying it.
Wickstrom Ford is a great place to buy a vehicle from. Kelsey was very helpful and knowledgeable. I would definitely recommend buying a vehicle from Wickstrom Ford.
Rides well for a truck based SUV!
by Andrake005 from Chicago, IL
November 26, 2018
Love the classic box, utilitarian look of this vehicle. Too bad they retired this model and replaced it with a Ford Explorer look-a-like! Test drove this vehicle in off road mode and it handled really well. Such a stable vehicle. Now just gotta find a model in the right color with heavy duty package!
Service was phenomenal. I arrived late and they were very patient and thorough. Found the vehicle I wanted and was in and out quickly. I have not a single complaint.
Crude Convert. for 61K list
by captainone from palm coast, FL.
November 28, 2018
Encore service won't come to house to set it up. I am a senior and all this tech. is too must for me to do after reading manual. It is complicated.
Even with corporate involved. Dealers are all independent. Mercedes did come to house and set-up car and I bought Mercedes used, this one is brand new!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.