Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I HATE dealerships and car shopping, our mini van had been literally run into the ground (with 6 kids it did it's job). We found a vehicle we didn't think we could attain with our credit or amount of kids. Frontier Motors in Pensacola and our salesman RJ were incredible. They let us take this vehicle (2015 Toyota Highlander LE) home before purchasing to try it out with all 6 kids and show the family. We LOVED it! Drove back 2 hours to the dealership to purchase. Took about 1 hour and they gave us more than we expected on our run down van trade in. Vehicle included a 7 year, 100,000 mile warranty and get this... a phenomenal apple strudel as a thank you for the vehicle purchase. I would buy again and recommend ALL DAY!
Highly recommend Darnell! He is a great salesman and was very patient with me. He truly cares for his customers. If Darnell isn’t there, don’t even try buying a car because the rest of the staff is useless.
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
I was a bit worried at 1st buying a vehicle from out of state but Evan was great to work with great communication and the vehicle turned out after inspection in Florida to be in great shape. Everything was just as Evan promised
Excellent setting and no hassle purchase and dealing with Edgar. Very surprised to experience such a smooth handling of vehicle purchase at an EXCELLENT dealership in this day and age. Mike in Finance was superb and so easy going gentlemen! Came away with excellent customer experience so much so that we would visit this dealership again for vehicle purchase even though it an hours way away!!
Highly recommend this dealership! I'm not the one to write reviews, however with the impeccable service and hospitality I received from their team, they deserve recognition for all they have done.
Having Guy and Tyler as my salesmen, made the car buying process seamless. They both went above and beyond to accomodate my wife and I and made sure we understood step by step of what was happening. They understood our needs and wants and they were there to genuinely help us. They have my business for life.
If anyone in the Palm Beach area is looking for a new car, come see Guy and Tyler!
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