The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
Great Experience, Dean is a first class guy, he's not high pressure, very detailed and knowledgeable, this is my second purchase with Dean. Susan was also awesome in reviewing the car features. Overall leasing process was less than 30 minutes!
Everybody looks for different things while purchasing a car. My biggest pet peeve about most dealerships is they want you to buy TODAY. Dean Stathes answered my questions and most importantly didn't pressure me for a sale. I did my homework and now I'm the owner of a sassy, seaside blue, convertible 230i and I'm thrilled.
Paul and all the team at the BMW store are all first class folks. From my initial email on availability to closing the deal in a timely manner the entire staff was professional and overwhelmingly helpful. I have never had a dealership experience like this before! Way to go team, keep it up.
I live in Columbus and was a bit apprehensive about purchasing a car out of town. Scott was my salesman and did a fantastic job to ease my mind! Great deal, great service and highly knowledgeable about the vehicle I wanted. Communicated with me via email and telephone and answered all my questions. I intend to return for my next purchase. Highly recommended!
Kenny was extremely knowledgeable, friendly, attentive, and detail oriented. He took the time to make sure my questions were answered and made sure I had all of the information I needed. Kenny made the car buying process seamless and exceptional! The managers (AJ & Joey) were equally as friendly, professional, and accessible throughout my car buying process.
I just wanted to say thanks for such a great experience I had in purchasing my 4th vehicle from Porsche/Volvo of the Village. My salesman Kenny Cunningham is the best! I trade in-and-out of cars frequently, and I was looking to purchase a 718 Cayman. He went out of his way to get me the perfect car from a dealer several hundred miles away. He also gave me the strongest trade-in number for my C7 Grand Sport. I am over-the-top happy with the new car and will only buy from this dealer and specifically Kenny in the future. My next car will be a 911 base or a 718 Boxster GTS, and I’m hoping I can hold onto my recent purchase for a while...not sure that’s going to happen.
If you’re looking for a new or pre-owned Porsche, visit Porsche of the Village and please ask fo Kenny - he’ll take great care of you!
I have purchased 6 BMW's from this dealer and it's always been an a very good experience. Ric and Dean are exceptional marketing/sales people. In fact, the entire organization is exceptional. With regard to professionalism and personal attention there is none better!
There is another dealer in town but the BMW store is the place to make a purchase of this nature. From Dean our sales person who was always professional, very helpful and never pushy to Ric the Sales Manager who did what it took to re-earn our business. This was my wife's 50th Birthday, we picked out what she wanted, had it ordered, it arrived on time with a pretty bow on top. She was excited and I was very happy with how well she was treated. I have bought many cars in my day...this experience was exceptional! Thank you Team BMW-The Ehrlichs
From the moment you step inside the dealership's showroom you'll feel welcomed. A sales associate came over immediately to answer questions, but not push for a sale. Follow-up emails and phone calls were mindfully sent by them as a thanks for stopping in and an offer to help out on my personal timing. When I made the decision to move forward, my sales associate, Brian DiPaolo, worked hard to answer specific questions immediately and researched others right on the spot. He went out of his way to make sure I felt comfortable with the design of the car since one didn't exist in the showroom. He helped to take much of the anxiety out of a large purchase. Equally, the Sales Manager, Ric Koresky, took time to introduce himself and offer his assistance as needed. It was a nice touch to feel welcomed from all areas of the dealership. His generosity at the close of the sale was greatly appreciated. Having an end touch point with the Sales Manager completed their professional service as he went out of his way to let me know he appreciated me choosing to purchase a car from their dealership. Picking up the car was an exciting experience with lots of nice touches. Jemar DuBose patiently and thoroughly went through the finances of purchase and took his time explaining additional service warranty options never pushing one way or the other for an additional sale. There's lots of paperwork to manage, but Jemar had a way of keeping things orderly and clear to understand. By the time you meet with Matt Garman to go over the specifics of driving this amazing car, you do feel a bit worn out, but the touch point is important to go over a few basics. Matt realizes there's a lot to learn about this highly technical car and does a nice job of going over just what's necessary to safely drive home. He reassures you that he's just a phone call away and strongly suggests going back to the dealer another day for a designated tutorial. This dealership has the right mix of enthusiasm, attention to detail, and professionalism which makes one have "NO buyer's remorse" when purchasing a high end vehicle from them.
I went there to purchase a car. They made it super easy. I was in a test drive without a salesperson within 5 minutes. It was a high quality car. No pressure needed. The car sold itself and it was priced to sell!
I've bought over 30 cars and this dealership has been the best experience I've ever had.
I emailed them about a pre-owned car. They promptly replied and answered all my questions.
I ended up leasing a new car. Audi Cincinnati East quoted me a much lower lease payment and more miles than the Audi dealership in Kentucky that is 5 minutes from my house.
When I got to the dealership, my new car was full of gas and detailed. All of the staff was friendly and I was ready to drive off in less than 30 minutes.
Zack Schultz was my consultant. He was fantastic to work with. He was friendly, patient and thoroughly answered all my questions. I highly recommend you work with him.
Thank you Zack and everybody else I interacted with at this dealership.
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