I found honest, ethical, professional and courteous people at every position at the Joseph Dealership. If you need your faith in car dealerships restored go to Joseph Volkswagen of Cincinnati. I purchased a used vehicle at Joseph and it was the best car purchasing experience I can remember. I got a great deal and a great warranty at no cost with the purchase.
The whole experience at this dealership was great! I was contacted quickly when I inquired about the car I was interested in. Arrived to test drive the vehicle which was waiting for me already warmed up. Sat down with the salesperson, Andreas, to discuss how I wanted to handle this purchase. Andreas got everything set up, so when I came back to pick up my new car, the process was very simple and took less than 1 hour.
The best car buying experience I've ever had, thanks!
Working with Tony and Jeff was a wonderful experience. I was very comfortable and felt like I was sitting there with a friend. They treated me like a person and not just a potential sale. I have never felt so satisfied after buying a car. I would recommend them to all of my family and friends.
Our salesman was very helpful, kind and made us feel comfortable. We were able to drive a couple cars and given options to make our decision. When we ordered a car not there, it came in a day to our surprise and they were able to accommodate us.
Mr. Baxter was very helpful in getting our new vehicle. He assisted in every way possible to get us the right vehicle we were looking for as we had just returned from not so happy vehicle experience from another Brand and dealership. He sacrificed his day off and came back to work the next day being Sunday to make sure we picked up the SUV on proper time. My wife and myself had a great experience with Performance Lexus and great sales and services rendered by Mr. Baxter. We highly recommend both Tony and Performance Lexus to all future interested buyers. Good Luck!!
Really pleased with the attention to making the purchase experience as seamless as possible. Very impressed with the professionalism and information provided by Mr. Hubble and other staff. Looking forward to sharing my experience with others.
My experience with Performance Lexus was amazing. I dread car shopping because sales staff can be so pushy. However I had the exact opposite experience at Performance Lexus. On several points, David would step away so my husband and I could talk. He never pushed on when I said it wasn???t want we wanted. In the end, he found me the car I wanted, in the color I wanted and for the best price. Andrew was also instrumental in the deal. They are the least pushy cars sales staff that I???ve ever worked with. I???m so excited that I get to drive my dream car finally!
Our salesman Rick Hubble did an outstanding job explaining all the Lexus models and working within our budget. We will work with Rick again on the next vehicle purchase. Also had a hassle-free transaction with the finance manager. Lastly, the training to ensure we understood each feature was fantastic. I applaud the service we received by the entire dealership team!
I purchased a L/C 2017 RX350, I had a very good experience with Rick Hubble (outstanding personality) was my primary sales consultant plus Matt Martinsen (original contact). Only issue on delivery, the navigation history had not been wiped clean. I made a follow-up to the delivery specialist department (Jeff); patient, very knowledgeable, friendly.
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