Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
I'm in my dream car!
by MrLexus from Orlando
May 23, 2018
I test drove the Lexus RC 350, my dream car. When I test drove it for the first time i was not disappointed. That car has EVERYTHING a person could want including navigation, heated/AC seats, PREMIUM leather seats, back up camera, power everything, modes for economy, regular, and sports modes(which is cool). One of my favorite parts is that the center console has an actual mouse pad, like a CPU, that helps you navigate through the huge TV in your dashboard. The interior is extremely stylish. The ever popular stick shift in the steering wheel if you don't want to drive it as an automatic. All this and I haven't even mentioned the outside.
Now on to the outside where even the take down model has 19' rims. No need to buy any they already come with really cool rims. The side mirrors alert you when you have a car in you blind spot. Also alerts you when you're trying to back up out of a parking lot a a car is coming. So you don't even feel nervous letting your wife drive it. Lol just kidding, babe. Not to mention i'm constantly getting comments on how nice the car is. People have asked me on multiple occasions if they can sit in it. Or just take a picture with it. I swear you would have thought I owned a Ferrari.
I as could tell by now shortly after my test drive did I buy it. No need for a sales pitch the car sells itself.
Now on to the important part. If you compare this car to others in its category it scores highly. The most important for me was a 10 in safety.
In closing, I have a challenge for you. I bet you can't test drive the Lexus 350 and NOT buy it after.
I had an awesome experience with McGrath Lexus! I purchased a used Lexus , my device was exceptional especially from Glen my salesman! Everyone treated me with respect even though I wasn’t purchasing a new car or the most expensive car. I would buy from McGrath again even though it’s a 3 hour drive from my house.
Al and Kim were outstanding never pressured me .I bought a Cadillac Escalade platinum loaded with the bells and whistles. They treated me very well. I will recommend them to other people.Nice luxury cars and suvs.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
Excellent in Every Way
by Car Lover from Honolulu, HI
February 2, 2018
Perfect car for me. A wonderful mix of sportiness, luxury, and uniqueness. A great step up from the 2004 Infiniti 35 previously driven. Not only is the car great for me, but it attracts attention everywhere it goes. Since my commute is only 2 miles one way, gas mileage is not a consideration.
I’ve recently purchased a 2018 Chevrolet Camaro from this dealership and the car came as it said by them and on the website..... clean car .... I love the car, and it’s a joy for me to drive it everyday and see it out on the driveway when I wake up. By far one of the best experience I’ve had purchasing the car and the process of purchasing it was quick! Best dealership that I know of and I will go to them for future vehicles. Thank you Alex and the Driven Auto Team!
by Chuculun from Concord, CA
December 2, 2017
Amazing futuristic exterior style. Luxury and sporty car... Everybody looks when the car passing on the road.
Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
Driving only Lexus!
by Anong from Seattle, WA
December 5, 2017
It’s a stylish eye candy! Handle and hug the roads really well. Great for a long drive, road trips. Feel heavy but safe. The door is very wide for a 4’11’ woman! Love the Sport S + Mode, give me an instant power when I want to play!
Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
Most Reliable car I ever drove
by LexiRC350 from Pleasanton, CA
November 13, 2018
This car met all my needs. It has all the bells and whistles. Smooth, sleek and sporty. Beat the traffic and get where you're going in a flash ;)
It’s a great car I love the exterior styling, the engine is quiet over all until you step on it. It comes to life and let’s you know it’s there. It’s not sports car fast but in sport mode it’s swift and allows you to maneuver how you need to. The interior is well put together and the seats are more comfortable than Camaro or corvette seats. Which were the two vehicles I was heavily considering before choosing the Lexus RC 350. I chose comfort,proven reliability and a 10x better looking interior dashboard over speed , low reliability and much lower resale value. And also I want to give a shout out to Newport Lexus for great customer service and a great deal.
First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.
Best Worst Decision I’ve Made On A Purchase
by CDH from High Point, NC
June 20, 2018
Everything you see on the outside is true to what you should expect. It’s fun, sporty, fast, and reliable. It’s a Lexus so of course it’s reliable. That’s the best decision... I’m 6’2’ and always drove a large car. The comfort and ergonomic design are not a good long term decision for a primary car. Storage inside is horrible for a primary car. Trunk is very limited. All in all, a great decision for someone smaller, but not for me. The next question is a trick as I would recommend to someone who is alone and 5’4’.
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
A GREAT LOOKING LUXURY CAR!
by Lexus Gal from Rockingham
December 5, 2017
This is my dream car. I love driving it. It is sporty and suits my taste in luxury and style. This car is one of the most expensive cars I have ever owned, but it is well worth the money. Lexus is a cut above most vehicles.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by TD75 from Lewisville
October 21, 2017
Beautiful car from a reliable brand. Stylish and functional. Turn on the F Sport, "Sport +" if you want the extra power.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Phx43Central from Phoenix, AZ
September 19, 2017
I bought the RC350 in Nov 2016. I have the infrared red exterior with the beige interior. Everywhere I go people comment on my vehicle. I love how I can drive in Lexus comfort in Normal mode on the highway and zip around traffic in sports plus mode on the streets. With this car, you get the best of both worlds: Lexus compliant comfort or sports aggressive driving. The mousepad control isn't the best, but at least you can get used to it.
This car serves it's purpose, it's a hot sports car that'll get your attention.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Now that is how a customer should be treated! A+++
by Craig from Portage, IN
July 12, 2018
I cannot think of enough nice things to say about my experience. From the moment I parked on the lot to the time I left, I felt like royalty. Every single employee here was amazing and treated me with the upmost respect and like family.
Chris Noa by far is who everyone should work with. His manager Ben was on top of his game as well and read me right off the bat. Ben went out of his way to make sure I was taken care of. He set me up with Chris and then Chris took it from there.
The entire experience of buying a car can be stressful and difficult. These guys made it actually fun and in the end if I had not bought the vehicle, I still met some great people and had a great time. The good news was I did buy the vehicle and I truly believe it was because we just worked together understanding each other’s side from a business to consumer and made it painless.
The car was exactly as described, the employees were top notch, and the facility looked amazing.
However these employees can be recognized and rewarded for going above and beyond should be done.
For anyone looking even just to acquire some information and/or browse, don’t be afraid to talk to these guys. Never once did I feel like I was being taken advantage of nor that I was bothering them. Don’t shy away from getting information to make a good decision on what’s right for you.
Again I can’t say enough. Chris and Ben are elite and deserve much kudos to making my evening a great one and a very happy customer.
Thank you so much again for everything!
Most stylish car I have owned
by Kidlat from Van nuys
June 27, 2017
This car is a LUXURY COUPE , buy one so you could experience AMAZING !maximum speed can reach to 247 miles /hr.
Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
Lexus makes very reliable cars.
by David from San Jose
July 4, 2018
I bought this car for my wife. Due to my lower back pain, I don’t like sport or small cars. Drove 300 miles home from the dealer and it was great. Car is comfortable. Looks and feels like sport car but very comfortable.
I was looking a used car and Tom Licata was very helpful and extremely polite in the process. I did not buy a car from the dealership but I would recommend it.
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