Got my car from Jeremy in 2016. He???s great to work with, very patient, professional, and takes good care of his clients. He even follows-up with us 2 years later :). If I???m ever in the market for another Lexus, Jeremy is my go-to. Will definitely recommend him to anyone looking for great customer service! Thanks Jeremy :)
Very bad quality, A/C Problems, 2015 models
by US from Phoenix, AZ
November 21, 2018
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
It was Saturday morning to complete buying my Lexus. Daniel definitely needs training or higher leadership has to send him for customer service training. He should know about the basic customer service. He was very bad. Thank you.
Beautiful and reliable car
by Cindy Banner from El Cajon, CA
September 19, 2018
The RC 350 is a smooth ride, yet has a sporty look. It's easy to park in a tight parking space or parallel park. Has a nice kick to get you out of jam if need be. Recommended highly !!!!!
The purchase of my new RX 350 was the easiest and most relaxed of any I've had in the past. Everyone at Lexus of Roseville was friendly and accommodating, explaining all the steps in the process and making me feel comfortable. I was never pressured and was given ample time to make my decision. Scott Silverman was particularly helpful. I brought my previous Lexus to this dealership for service, which was excellent, and will definitely return here for service and future purchases or leases.
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
Scott took all the time needed to answer our questions and concerns. Found him to be very customer focused and easy to work with. We haven't purchased a new car in many years and Scott made our experience with Lexus of Roseville a positive one.
February 11, 2018
Very comfortable - great design - navigation system leaves room for improvement - exterior styling is great - great ride comfort , seating and interiors .
Amazing, patient, kind and intelligent experience!!
by Jesus@23 from DealerRater.com
September 18, 2018
I greatly enjoyed my experience with Lexus of Roseville. Richard spoke to me with kindness and expertise from the get go. I felt confident throughout the entire buying experience and even went out of his own way to obtain the exact specific lexus I wanted. We had some issues during the buying process but Richard and the other salesmen kept apologizing and made it well in the end. I ended up walking out with a Lexus IS 300 F sport!! Loving the car ever since I test drove it! I will definitely be returning to this dealership and recommending it to friends and family!! :)
Extremly reliable suv, great value for the $$$
by singleguy from Brookings
November 13, 2018
This is the best luxury suv I have owned. Reliable, comfortable, luxury style, and decent gas mileage. A real eye catcher, and pleasant to drive!
Joe took great care of us and was able to meet all my wants
by edivine from DealerRater.com
September 5, 2018
It was a real pleasure to work with Joe and the rest of the Lexus of Roseville team, Joe listed to my input and was able to find the car that met my needs. Would definitely recommend working with Joe to anyone. Our last 3 cars have been purchased at Lexus of Roseville and have all of our cars serviced there as well, we always have a great experience with a truly professional staff
Comfortable and fuel efficient
by GarG from Waterloo, on
August 24, 2017
Car is exactly what I need, comfortable, reliable and fuel efficient. I drive 35,000 km a year and my Lexus has been flawless. I am averaging around 6.8 litres per 100km and have had no issues. The dealership has also been great providing me with a loaner whenever I have had the car in for its regular service.
Scott Silverman made our vehicle search most satisfying. It was time to replace our car after 23 years. In our search, I had looked at a Lexus, but thought it was out of our price range. While visiting other vehicle dealerships, I got a call from Scott Silverman and convinced us to at least take a look. Scott showed us several Lexus ES350's that were in our price range. We test drove the vehicle and then sat down with Scott to discuss purchasing the vehicle. Our decision to buy the ES350 was based on several factors. Scott was very personable and informative. He answered all of our questions, honestly. Surprisingly, the price was competitive with the other makes of cars we had looked at previously. We were able to agree on a price quickly and were satisfied with our purchase. Secondly, the certified pre-owned program was a major plus in our decision to buy the ES350. Lastly, after test driving the vehicle, we were definitely impressed with the performance and quality of the ES350. Since buying our ES350, we continue to be impressed with the dealership in their effort to ensure our vehicle ownership is satisfying and enjoyable.
by Dawn from Lomg Grove, IL
January 2, 2019
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
The customer service that Mike Huttleston provides is top notch. He is friendly and makes you feel comfortable and not rushed. We mentioned that we had a stain on the interior roof of the car and he had his detail people remove it when we took the car in for the 25,000 mile checkup.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
The representative who made my appointment over the phone was gracious and accommodating. I needed an appointment before I left for a road trip and she found a way to fit me in. She is an excellent representative of your company and dealership. The technician who helped me, Mike, was very efficient and accommodating. He arranged for a loaner car and had my car ready in a very reasonable amount of time. Your dealership always treats us like valued customers.
Reliable, comfortable, economical.
by Sly from NJ
November 25, 2017
Reliable, comfortable, economical. What more need I say? I would recommend this vehicle to all family, friends, and associates as well as total strangers.
As always Brady took great care of our Lexus and Mike her counterpart gave us excellent recommendations for new tires. It was timely suggestion since we were going on a long road trip. I would strongly recommend This dealership and their world class services department
by Sharif Dalia from Williams az
December 2, 2018
Great car very reliable and comfortable had no problems with it so far and hopefully I will not would recommend this car to any one
I brought my vehicle for 10K Service got helped right away..They preformed the service needed For my vehicle and service writer explain it to me after that everything look good on my vehicle... Very happy that service was quick And friendly staff...
by RaveDave5000 from Vista, CA
January 8, 2019
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
I recommend this dealership to friends and family, and suggest people contact Kent Owens when they are ready to step up Lexus??? quality and service.
by ST from USA
November 28, 2018
What's there not to like, soft ride, good acceleration and braking, fit and finish is second to none, mechanically similar to Avalon, easy and cheap to get it fixed if needed. Uses regular unleaded which is big plus. One of the best warranties out there although I doubt you'll be needing it, very reliable.
At Lexus of Sac I always know that I will be taken care of.
by LeAnn Writesman from DealerRater.com
November 20, 2018
Each person that I deal with, any time I visit the dealership puts down the red carpet and treats me with a pair of white gloves. I can't imagine purchasing/leasing a vehicle anywhere else. I am truly blessed to have this team, which really feels like family, all the way up the ladder to tha owner, Patrick Frink. thank you all! LeAnn Writesman
My first SUV my 5th lexus
by Judyg from Hicksville, ny
December 8, 2018
After driving a Lexus ES 350 for the past 12 years, this is my first SUV. Really like all but one aspect of this car. It gets great mileage on long trips, but most of my driving is local and the mileage is sub 15 Mpg even with premium gas. That’s my only complaint.
Love my sales person and the service is great Will also take my cars to Lexus of Sacramento. James always make my experience service awesome.
The best car I've ever driven!
by MishaG from Los Angeles, California
January 9, 2019
I leased the CT200h FSport for 3 years, and had the greatest time driving that car. It was small, so I could find parking virtually anywhere. My MPG was always above 42, which was a big factor because I drive a lot. For times when I needed to speed up, the Sport mode got me where I needed to go in a jiffy! The sound system was great; it had a USB, AUX, and CD player (which cars don't often have anymore unfortunately). In the 3 years I've driven it, I never came across a single problem with my car: I only took it a few times for oil changes and tire rotations. All in all, I would definitely lease or buy this car again, in a heartbeat, if they decide to produce them again...
The RX 350 met all of my needs and more! Very comfortable and smooth drive. The RX makes it easy to navigate, call and listen to the radio without taking your eyes of the road.
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