I needed help during the purchasing process and Keith helped me get all the documentation I needed . I appreciated the communication and updates about the vehicle I had ordered. It came in sooner than expected. Very professional.
We have purchased four (4) Lexus Vehicles from Lexus of Melbourne and I must compliment the personnel that worked with me & made it a pleasure in the recent purchase of my Lexus.My sales representative Shaun Bourg was just outstanding.He made it easy in his method of explaining every thing in the process.Wonderful! In addition Shaun in Management was extremely beneficial.Also the finishing process conducted by Nicole DeVos made the process ,which is tedious very acceptable.I left with avery high regard
At the end of the lease,exchange few emails with Michael Green,show up at the dealership and exchange ???old??? RX 350 for a new one.No one will waste your time,whole process is quick and efficient. If you will like to feel like valued costumer.please do business with Lexus of Melbourne.
I'm an Associate Broker in a real estate company. I have been in sales 27 years and the one thing I detest is a pushy sales person. I enjoyed the courtesy and professionalism shown me by Michael Greene. He was honest in answering the questions I asked him and it was a delightful buying experience.I have referred him to all my associates and friends. He is an asset to your company.
very happy with service we have recieved from them. i have bought at least 3 cars in the last seven years from them and each time i got a better deal better than other dealerships in the area. very friendly staff, all the time.
My battery was bad and just about out the door and the people in the service department did a really good job with finding the problem and gave me a good price on a new one. i have had service done before on my 2010 F150 and they have always taken care of it and me during the process so I am happy with them. May even buy a truck when they get one with the options I want
I saw an ad for a 2014 Genesis Coupe with 52k miles the night before I went in. The next day I called them up and was greeted by Patrick, I asked if I could come in and see the car and I was told that it was okay. I arrived maybe 3 or 4 hours later and saw the car, it was in great condition. Took it for a spin with Patrick and when we came back I was ready for paperwork. I ended up buying the car and traded in my 2018 Civic LX with only 6800 miles, I was pleased when they gave me some room with my positive equity on the car. Usually used car dealerships are pretty scummy when it comes to trade ins. Another thing is that they financed me through Launch, which is local to my area in Palm Bay, so it's nice that the banks they do business with are reputable. I'm very happy with the car. Patrick and Todd were genuinely nice dudes, weren't aggressive about their sales tactics. One thing that I should mention though, if you come here, you're buying a used car. Especially if it's a sports car, come in with the mindset that it needs all fluids replaced/topped as well as some parts. The engine bay makes a slight clicking/cricket noise upon closer inspection so I'm going to perform maintenance on it as well as take it to the local Hyundai dealership to investigate. My own research suggested that the fuel injectors that Hyundai's GDi engine makes that noise and is normal on all of them, but better safe than sorry. My Genesis Coupe actually has factory warranty on it for another 15 months/9k miles, it's almost unheard of at used car lots, so I'm definitely going to take advantage of that.
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