Best car buying experience ever. No pressure whatsoever. Herb, our sales guy, was awesome. He knew the car inside and out. He had all the paperwork prepared for when we arrived, and it only took an hour total to get everything done. Can speak highly enough of our experience and would definitely recommend buying a car from these guys.
My husband and I are very happy to continue our relationship with Wilke Lexus . Blaine Foreman has always offered us the most personalized service . He has been extremely courteous and helpful in our selection of a new RX. We look forward to continuing this great relationship with Wilkie Lexud.
Our salesman Trung was terrific. He was both knowledgeable and helpful. He got us in the car we wanted and we drove it home that day. That was a pleasant surprise and a great experience for first time Lexus buyers.
We have been affiliated with Wilke Lexus since 2013. Our first experience consisted of an introduction to the Lexus brand by our salesman Trung Tran. He was the face of the dealership and an asset to the company by virtue of his knowledge, assistance, attention to detail and patience. When we made the decision to upgrade to our current 2018 RX350L, we were extremely happy to return to Wilkie and have the opportunity to deal with Trung Tran once again. We cannot say enough for the speed and professionalism that we experienced during this transaction. We look forward to enjoying our new Lexus and know, from personal experience, that Wilkie Service Departnent is second to none. Kudos to Wilkie and Trung Tran. Thank you for making our vehicle upgrade a complete and total pleasure.
First time purchasing with Wilkie. Excellent customer service. Very accommodating to my schedule. Quick settlement of sale. Love the car and all of the follow up the dealership has created. From the tech guys touching base to the service department scheduling maintenance ahead of time for me. Duy was a great sales associate
Thank you Trung Tran. He was the ideal salesperson. No matter what I asked, he patiently answered every question. He was always there when I needed him throughout the whole leasing process. Not only did he patiently explain the paperwork, he also demystified the driver???s manual (a book that sometimes seemed like an encyclopedia). He had full command of the vehicle, the contract, and all the technology. I recommend him to anyone looking for a Lexus.
Very good experience, they took car for service when i reached. Proactive to complete documentation. Did proper Inspection. Im satisfied with the services and customer service. Price Paid for service is too Much expensive . they charged $450 for breaks and $550 Labour which is very expensive , I end up paying $1150 for general Service.
I live in Virginia, yet I have started buying my Audis from West Chester Audi. First a 2016 Audi S8 Plus and last week a 2018 RS5. Why you ask? Because my salesman goes the extra mile to make sure I get what I want and follows up after the sale to make certain I am satisfied. Best buying experience ever!Moreover, he has taken the time to get to know me so that he can recommend new offerings from Audi that he knows will interest me.
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