My sales rep Jesse Hardin was very attentive and quick to explain every question I asked. I was able to fully understand my process and didn't feel obligated to buy after everything was explained. I felt accepted and appreciated. It was a thorough experience. Worth the time and effort
Infinity KC team takes the hassel out of car shopping.
by jmiller from DealerRater.com
December 5, 2018
I am a big fan of Infinity of KC due to their professionalism and efficiency. The sales team knows their product, listens to the customer on the type of vehicle desired and provide an efficient purchasing process once the agreement is met.
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
It was a pleasure to work with Alexai and Hendrick Lexus. I purchased a used Ford Explorer and expected the process to be unpleasant. It was not AT ALL! Alexai was laid back, honest, and communicative as the buying process was prolonged because the car needed paint repair. I'd highly recommend this dealership and Alexai, regardless of what type of car you are buying!
The experience at Hendrick Lexus Kansas City was beyond amazing. A big shout out to April Biehl for her willingness to go the extra mile and take care of the customer. Also, a big thank you to Alexai, the sales consultant, who made sure the car buying experience was truly a memorable one. I highly recommend buying a car from April and Alexai at Hendrick Lexus Kansas City. You definitely won’t regret your decision.
Kyle did an excellent job of detailing the Lexus 450h features and benefits to me. Then provided the same level of detail to my wife when I brought her back to see the car on a later date. Strong product knowledge, but not pushy at all. Just providing superior information. It was a great buying experience and I WILL buy my next car from Kyle! In fact, my wife commented to me after we left the dealership what a great job Kyle did and how much she enjoyed the car buying experience... she hates buying cars! Great job, Kyle!
I recently purchased a used Lexus at the Hendrick's Lexus dealership in Miriam, KS. I was not looking forward to it but found that everyone at the dealership was amazing and made the process so comfortable. From Alexa, the sales associate to Susan and Lamar, the experience was great as they were very patient with me. I would highly recommend Alexa and the team to anyone looking for great car and a wonderful group of professionals.
I was in bad car accident that left my car totaled. Alexai Dowell made the formerly dreadful experience of buying a car a smooth and fast process. I’m in love with my Lexus!! If you are looking for a car be sure to ask for Alexai Dowell!!
Brandon in service was a huge help! I appreciate him for going above and beyond to help! I will definitely be coming back in the future!
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