Way better experience than the last few vehicles that I bought from other new car stores. They actually sold the truck for what they had advertised! Nothing added on at the end of the deal, no pressure on the purchase of the truck, and a fair price for my trade first time around. Very happy with this place, I will be buying my next vehicle from them!
Best car I have ever owned
by Annlyn from Pelham, NH
August 22, 2018
Stylish, dependable, superior handling and all around great car. Though the car is a bit pricey, it is worth every penny you spend on one. The ride like a dream.
I found a vehicle online that I was interested in and I was able to make the entire deal including my trade in sight unseen.
I arrived to finish the deal and no shocks or surprises. They were honest about all the fees and I was honest about the condition of my trade it and that helped seal a great deal for my family and helped sell another vehicle.
I had been per-approved to buy but they actually found a better deal with a financing option they offered. I was surprised because that has never happened before with my bank. And again this was over email and phone calls.
The staff was friendly, the facility much nicer than any of dealers in Indy I had visited and I couldn't have asked for a better experience.
Great Car! So comfortable and quiet!
by Skyhound from Columbus, Ohio
September 26, 2017
Great Car! Gas milage could be better with 24 MPG. Never had a better riding car. King of the road!
Mathis at the used car dealership was great to work with! I was pleasantly surprised how upfront and honest he was about what was possible in purchasing the car I wanted. There was no back and forth on the price. I told him where I needed to be with my trade- in and purchase of the new car and he said he would check with the lender to see if we could get it done and we did. Thank you Mathias and the Lexus of Dayton staff and because of this experience you have gain a loyal customer.
Most reliable car I Have driven
by lexusfun from Fishers IN
December 14, 2018
This car is wonderful , met all my comfort needs , smooth ride, exterior and interior is in perfect shape, low mileage, has 2 keys
John Plumer was great to work with. It was a very professional experience, and what he told us originally is what happened in the end. We drove up from Erlanger KY and would have been upset if the promises on logistics, price, etc weren't kept. Everybody from the front desk, to the salesman, to the finance officer were friendly and professional.
Thanks for making a typically frustrating process very enjoyable.
by Newlexusbuyer from Fayetteville
December 29, 2018
Love the size, not too big but sits up higher. It is very comfortable and so awesome how the settings allow you to save your seat and steering wheel preferences. This is a beautiful vehicle, inside and out. I recommend something other than cream seats. They definitely do show wear more.
Very nice salesman. Treated fairly. Excellent buying experience. I love
My new car. Thanks
I recommend the Lexus ES 300, ES 330 Later models
by Roberto from Pittsburgh
December 13, 2018
I recently purchased an ES 330 and it is everything you would want in a luxury Sedan as a new Used car Owner the car is smooth as it is to sleep in the previous owners took meticulous car of this ES 330 in Burgundy and the Cashmere Leather interior is flawless. so go out an buy your new used Christmas present you will enjoy it for years to com mine has 109,058 miles when i bout just a few day ago and from an awesome dealership in North Versailles , PA
Everything. Service is always superior, and the people are extraordinarily nice at all times. Waiting area is very comfortable, coffee is good, and cookies are great! This is my 4th Lexus and they have all been superb.
Stylish, comfortable, fast, and reliable
by Thomas from Cupertino, CA
December 22, 2018
By far the best car I’ve owned. I am planning on buying a newer model of the same car. Smooth ride, yet firm enough to be a sports car.
The valet service for regular maintenance checks is a wonderful feature; especially for a single working female. Karen and Tyler made my experience seamless and stayed in regular contact with me.
Lexus are bulletproof, they are the best!
by JoyceC from Melbourne, Fl
December 3, 2018
This is my 6th Lexus, would never own any other car. This one is GS 350 F Sport and has all the options my LS had but a little smaller, no problem since it’s just me. Extremely happy with the 3 1/2 year warranty and 4 maintenance trips free.
Tyler Wood was especially generous. He helped me find body shops for my IS 250, and allowed me to leave my car at the dealership until I could have it towed to a shop for repairs.
Big thanks Tyler!
by Dawn from Lomg Grove, IL
January 2, 2019
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
The whole experience was excellent. Service Representative Mike Mills provides superior service and his customer service skills are excellent. Work performed is always on time and correct. Even the cashier always makes the experience a pleasure.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
This is my 5th Lexus ES (2018 ES 350). Excellent car. Never had a problem with any of them. However I do have some gripes. They are management related, not a fault of the car. For the 1st year, I was able to use the remote cellphone app which enabled me to check my car's location, start the car remotely, etc. After the 1st year the remote app stopped working & I was told I could pay a monthly fee to reactivate it. This rubs me the wrong way. That app should be included for as long as the 1st owner has the car. The other gripe I have is the remote start would work from the key fob by pressing a specific key sequence. That also stopped working after the 1st year. Even when it did work, the car would shut off as soon as you opened a door. That doesn't make sense. The problem this causes is that I have a one-car garage. I keep the Lexus in the garage so it is not a huge issue. However my wife has a Lincoln SUV which we keep parked outside. We live in PA where winters can be cold. My wife uses the remote starter all the time. She will be trading her car in next year & I suggested she get a Lexus SUV. She said absolutely not because she can't live without the remote starter Especially one that turns off when you open a door. Most definitely a LOST SALE.
We wanted a well appointed, comfortable riding and driving, excellent safety features car. My son owns a ES-300 and my cousin owns a RX 350 and has had many years of excellent owner experience with their Lexus vehicles. The RX 350 was our first choice in the various models because we like it's mid sized SUV styling and features. We are very pleased with our purchase and believe we will have many years of reliable service from this vehicle. We subscribe to Consumer Reports and the RX 350 has top level reviews documented in new and used vehicles.
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
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