Used Lexus cars for sale near Troy, OH

Had such an amazing experience. Raj Grandhi is your person if your looking to buy a car. He’s exceptional and you will not be disappointed. He’s honest and caring and will go out on a limb for you. I will recommend all my family and friends to see him and his team.

Very interested in helping you. Follow ups were borderline harassing, but otherwise not too much pressure. Did recommend to a friend to shop here, but didn’t buy anything myself

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

My sales person, the Sales Manager and the General manager and staff were great. However, the finance person Trevor was horrible and was only trying to put money in his pocket and treated me like a paycheck not a valued customer. What we agreed to is not what he put down on the sales sheet. Now that I look back, I should have gotten up and left. The Sales Manager & General Manger fixed things to my satisfaction, but it should have never come to that.

This is my second one and I like it more than the first. Very comfortable, great ride, interior luxurious. Electronics a little more complicated than my 2013 but learning them. Gas mileage excellent. Overall great car.

On the 19 Jan 2024, we made a purchase of a Vehicle from Ricardo Rutledge,a very excellent Salesman, his attention to detail was instrumental to us in purchasing a car. I would like to express an outstanding job. His help was greatly appreciated. Continue in during a job well done. I would recommend his service to others.-

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

We love the truck. It drives incredibly smooth, almost too smooth to feel capable off roads.... Yet it is. Gas mileage is poor as expected. Tech is a little behind the times however I'd buy it again in a second. It is so reliable and nice to drive.

Love this vehicle. It is on a frame so it will not ride like a plush luxury vehicle but it rides and handles very well. Lexus detuned the motor bit. A little more power might have been nice but it not designed, nor do I want, a rocket. In fact, when I learned that Lexus was going to also retire this very reliable 8 cyclinder and offer twin turbo v-6s, we bought a second one. We get 18-22 miles per gallon from a reliable motor which will should last hundreds of thousands of dollars. This turbo stuff, just like the ev stuff represents false economies and will result in the death of such vehicles way before they need to be junked.

Purchased 2024 new and have just 7k miles. Beautiful SUV, great exterior and interior. So comfortable to drive and gets up and goes. My only issue is for gas mileage does not appear to get as advertised. What service has told me is due to living in Kansas with many different temperatures, gas additives and needing to drive in ECO mode all the time. Other than this love this SUV

I traded my 2022 Mercedes-Benz GLE450 4Matic for a brand new 2023 Lexus GX460 and could not be happier! I love how solid and substantial the GX feels and even thought it is not at quick as the MB with its turbo inline 6, I love how the V8 engine in my GX sounds and performs with its perfectly matched power train. The truck looks nice, rides nice and it a great place to spend time. I’m looking forward to many years of enjoyment since these vehicles are known for their legendary reliability.

The used car sales staff, Deonte, Mark, Andrew and the financial guru, Sean, went above and beyond! Not only in finding me the perfect car but also the beyond perfect financing for a mom with less than stellar credit! They were caring, helpful, knowledgeable and stayed open late until my purchase was complete! I’m totally impressed and wouldn’t hesitate to recommend them to anyone looking for a good quality used car! Thank you team! You had my back!

Just a spectacular vehicle. Quiet, comfortable, a joy to drive. While I am not knocking American auto workers, I like the fact this one is only made in Japan, I think their reliability is even better. Whenever I get in another car, it's ride pales in comparison to my LS460L.

Excellent customer service when purchasing my car. Listened to what I wanted and gave suggestions of cars I hadn’t considered prior to a test drive.

Overall, I love this car. However, I have yet to figure out how the intermittent wipers work. Why did they put a cheesy clock that doesn't work in such an other wise fine car?

The process was easy. Timely, professional service. Jasmine did a great job and answered all questions.

From top to bottom, front to back, inside and out there is little I would change on this vehicle. It's been a jewel to drive.

Germain Ford sent a technician to my home to verify a recall did not present any problem on my 2014 F150 Lariat 4X4. The technician was prompt, courteous and thorough checking the sensors at the heart of the recall and installing updates to the software. What was really impressive was that this was during the 13” snowstorm. I expected a rescheduled appointment but they stayed on schedule, unusual nowadays, good business 👍

I had this car for the 4 months now. The acceleration is amazing on Sport Mode. It becomes a sports car, not a Prius. I caught up easily to a Tesla Model 3 on the freeway. The gas engine and the electric engine team up and creates a lot of torque when you are full throttle. The overall design of the 2015 Lexus CT200h is truly a timeless design. Very aerodynamic, aggressive and yet a classy design. Today's Hyundai and Kia car designs looks like they are trying too hard, and it comes across cheap and doesn't look good. The Lexus team did a great job for the 2015 Lexus CT 200h- "CT" stands for Creative Touring. Sporty and Luxury!

Service was excellent. Problem was diagnosed quickly and explained thoroughly. Jasmine was very good in keeping me informed about the progress.

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

Ricardo gave me excellent service and worked so FAST! I will always buy and sell my vehicles here.

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

Sierra in Sales and Helen in Finance were both great to work with. I highly recommend these two.

downsized from previous generation RX350 to NX350h. little smaller but performance is in par with the V6 but double the MPG. Safety system is definitely improved and 14 inch screen is plenty large and easy to use. wireless Android/CarPlay works seamlessly. ride with 18 inch wheels and firm/soft suspension provides good long distance comfort. overall a solid value compared to GV70 and GLC300 we were cross-shopping.

I am cancelling my earlier low rated review on issues with the dealership, they were resolved and I purchased a new csr from joseph. Still have issues with kia and CNA warranty. But joseph stepped up and I purchased another vehicle today (kevin and the gm were m great . I appreciate brian the gm helping me with another issue. I am back as a customer. Thanks

Dealership worked me in for an oil change (without an apt.) What I was most impressed by, was how friendly the staff was and very informative about my car without being pushy. This is a great service department. Quality work, know-how and friendliness. Will definitely be back

The interior is spacious with all the amenities found in other mid-size luxury SUVs. When the windows are all up, it is very quiet. The engine and transmission are very smooth, quiet and powerful. The exterior design is elegant. The braking system is responsive and does not require too much force to adjust the braking distance. Overall, this is an excellent mid-size SUV.

It is so comfortable and it drive so smooth Its peformance just wow and it’s speaker are also good Its steering it’s like the best part of the car for me

A lot of improvements with the ride. It rides a lot smoother as what a luxury SUV should be. Touchscreen is now available which is better than using the laptop type touchpad. Better standard safety features like lane departure warning, lane keeping assist, adaptive cruise control, blind spot warning, rear collision alert, rear emergency braking, etc. Good value for the money.