I was in the market for a used Jeep product. They had an excellent inventory of vehicles and great pricing. The salesman was very accommodating about showing what I wanted to see as well as letting me drive what I wanted.
The purchase went seamlessly and was quick and easy.
My only complaint was that I messaged this dealer through Cars.com about a vehicle and never received a response.
Safest Car on the Road
by Reddhedd from Red Bank, NJ
October 30, 2018
The MKX saved our lives! If we were in another car I would not be here to write this review today. Not many cars stopped at a red light today could withstand a 40 mph rear end collision (by a drunk driver in a 1980 Cadillac coupe) and still be on the road! Yes, there was significant damage to the rear end of my car BUT my family (and the passengers in the cars in front of us) were not injured! Thank you for making such a structurally sound and safe car!! I’m a Lincoln fan for life!!
Ryan Richards was our salesman. No pressure. We could drive as many cars as needed. Wonderful to deal with. Will be back for our next vehicles.
All around great vehicle.
by JBird575 from Taos
December 15, 2018
MKX has everything I desired. Style. Smooth ride. Power. Decent on gas. Roomy interior. AWD. Handles well. Turning radius is awesome, good in parking lots. Great in the mountains. Only negative: blind spot seems a little large
I purchased a CPO vehicle from Signature Ford. The process could not have been easier. No stress, no hassle, no pressure and the process was quick. Randy was great to deal with. My vehicle was ready when promised and immaculate. I highly recommend.
by ALAN from Brighton
November 21, 2018
great car to drive my wife loves it,,Happy wife happy life
its just great looking , plenty of room for all we need to carry
Very helpful dealer. They explained the new car very well
Great car with all the bells and whistles
by Frank P from S.I. , NY
January 13, 2019
Great car for the money with all the bells and whistles ahead of the time, features on my 2011 are now on the newer cars in 2019 heated front and back seats ac seats in front all and all a very good car..
If anyone is in the Market for a Vehicle, rather new or Used. I HIGHLY RECOMMEND Jim Johnson-Car Guy over at Randy Wise Hyundai. On Lennon and Dutcher ( By the Mall). I Gurantee you will have thee best car buying Experience. He will get you want you want and the price you need!! He was extremely patient with me and my crazy schedule and he got me exactly what I wanted and needed! So, i Challenge YOU to ENTERTAIN THE EXPERIENCE and contact Jim Johnson, Today!
Reliable and luxurious
by Executivetransportationco from Keego Harbor, MI
January 8, 2019
This vehicle is a reliable as the day is long. The drivability is comparable to a BMW 3 series while keeping that lengendary Lincoln Ride. Plenty of leg room, plenty of luggage room & lovely amenities. As to mechanical reliability this is my most recommended vehicle.
My husband and I had a great experience purchasing our vehicle through Jim Johnson at Randy Wise! Jim went out of his way to make sure we were looked out for throughout the entire process (from making communication quick and easy to personally looking over our vehicle after it came from one of their other locations). In addition, the finance department worked diligently to secure the loan terms needed to complete the deal. We highly recommend buying a car from Jim Johnson at Randy Wise!
by Mountain Man from Sutton, WV
January 13, 2019
Like a dream come true. Has e everything I was looking for in a luxury car and more. I had owned a Lincoln Town Car in the past and knew someday I would own another Lincoln. Have been buying nothing but Ford products for 30 years and see no reason to change.
I just recently bought a car and working with jim Johnson was great. He will go out of his way to get you in a car that was made just for you! He's not the type to hold back so he will push you to check out every detail on a car so you walk away knowing what you want.
Best sales dealership I’ve experienced in yesrs
August 23, 2018
Fantastic. Perfect size. Look is sleek. Inside all luxury. Drives smooth. Gas mileage approximately 23 in the city and 27 on the highway. Love that the seats cool and heat.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Quiet and comfort yet to have good power, featured
by James from Northville/MI
October 30, 2018
It's nicely equipped with CCD, the electronically controlled damping system allowing both good control and comfort. Very quiet cabin and luxury interior/exterior. Driving the CUV is a pleasure and it is valued.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Lincoln MKX owner
by Ak from Morrisville, pa
October 8, 2018
I totaled my 2010 mkx that I loved. Getting a new car was overwhelming so I went with what I knew I liked. The 2017 is very nice, but I miss the layout of my 2010. I was a little more comfortable. Also I wish the driver assist package came standard in the reserve model. I thought i was getting it but wasn’t. It hard to understand some of the features. But overall it drives like a dream and is super comfortable.
I leased a new Buick LaCrosse with Dave Kern as my salesman! It was a wonderful experience during the buying process! I also have to say - I was in an auto accident about 2 months after I brought my new car home and Dave made sure to help take care of me! He helped with getting my car to the auto body as well as any questions / concerns that I had! I would highly recommend Sundance and Dave! Thank you for the all around care!!
Everything you want in a car
by Jasonups5 from Davie,FL
November 14, 2018
Car has everything you want from performance to power. Has THX stereo system and the comfort of joy. Change the mood with the multi color inside or just open up the moon roof. Sporty looking and looks awesome
Many issues-Some issues known as common to the model but Lincoln won't take responsibility. Drivers door latch faulty, shifting into park (car doesn't recognize and accessory power stays on), squealing noise under hood -8 times to dealer not resolved, rear lift gate latch randomly does not engage, dash and hood are so high that sight is limited for parking. Ride is comfortable and Backseat ride & cargo space are good for a SUV.
Thank you for the wonderful service and great deal
by Maria G from Lansing, Mi
January 12, 2017
I was looking for a specific vehicle and Tony did not have it in stock a couple other dealers told me the would call me if they ever got one in. Tony searched the country and bought me my vehicle from over 1000 miles away and had me exactly what I wanted. I could not believe he would do that he could do that and how fast he made it happen!
Most reliable car I owned ever
by Stacelynn7 from Medway
November 16, 2018
I live this car inside & out it’s so comfortable,has so many options.runs & drives smooth.. feel safe driving off & on highway..good on gas.. no issues so far love it
Love everything about Signature Ford, everyone is so friendly and helpful. Calm and welcoming setting (unlike other dealerships I've been to). The Service Department goes way above and beyond!!!! I love the fact that they will pick up and drop off my vehicle for maintenance, I don't have to miss any work or spend a day off sitting and waiting. Highly recommend to anyone looking for a vehicle!!!!!!
July 27, 2018
Well, I just got rid of my 2016 Lincoln MKX. Here are the reasons why:
1. Driver side seat kept moving on its own for no reason...really
2. Very bad pick-up. I must have had a car with some sort of transmission problem that no one could ever find, but stepping on the gas would almost make the car stall. This was a tempermental problem. Some days it would be fine. Forget about passing someone on the highway on a Lincoln bad day.
3. When I changed gears from park to drive or park to reverse, the radio would go on
4. Computer would freeze unpredictably even when driving.
5. I have been a driver of many different cars and I know how to defrost a windshield. It was impossible to get the defrost to actually do its job. Did not matter setting,heat,AC,windows open, windows closed, recycle. Nothing worked. I had to literally use my hand to wipe the condensation to avoid getting into an accident.
6. Heating system is not balanced regardless of setting.. In winter, your feet would be on fire and you would freeze your face off.
7. Would constantly throw codes, which would magically disappear without a trace.
After many trips to the dealer, and their inability to find any problems, I gave up. Gone!
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