They provided me with personalized purchase experience. Their prices are no-haggle but their vehicles are very clean. You deal with the same person start to finish, no hand-offs to different people. Small, family owned operation. Felt good buying a car from these guys.
What can I say Daniel Marshall our salesman was a warm and welcoming . He made this experience one that I will never forget . Everyone was great. I recommend this location in Kingwood. Daniels customer service was truly exceptional ¿¿¿¿¿¿¿¿
The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
I have been a Mercury / Navigator customer for a number of years. I started at Southwest Lincoln/Mercury and then come over to West Point Lincoln when Southwest closed. Since being here I have been impressed with the attention that I have been given personally as well as how well my vehicle has been seen to. The place is always clean and the service representatives are always friendly and helpful in explaining what needs to be done and how long it will take. They are never very far off the mark. I have know Sammy R and Pat O'C since their days with Southwest L/M and they have brought their knowledge and good manners with them. I have dealt with Arthur G and Pat Q since I have been at WP and they also are very kind and knowledgeable and very much appreciate all of the help and assistance. I imagine I will have my Navigator for a long time but should I decide to trade her in, I know that West Point will be my go to dealer.
Sales representative very professional/friendly and quickly answered questions about the vehicle. Dealership receptive to negotiating internet sale by out of area customers unlike many that list vehicles on cars.com.
I bought my 2011 MKS at West point Lincoln as a previously owned car. I always bring my car to Westpoint for maintenance and repairs. Marcus, my service advisor, always understands the issues and gets things done right! I generally just wait for my service so I am thankful that they have such a comfortable facility. They do have a very handy shuttle service I can use to take me home and bring me back when my car is ready, but I generally prefer to wait. When I get my car back it is clean and ready to go; in fact, it feels like a new car! Thank you Marcus and Westpoint Lincoln!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
From the start this was the best choice to purchase my luxury car! The Joel Rogers experience was Impressive from Sales to Finance! Thank U!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.