This is the 2nd time the McAuley had the Lincoln vehicle we were looking for in the specs we wanted. They seem to focus on the more high end optioned cars, which is great. I was sick of seeing primarily base models in the Bay Area, so I'm glad we discovered them.
I worked with Andy over e-mail and the phone since they are about 200 miles from my location and he was very easy to talk to and work with. Upon making the trip to their dealership he and Matt made the purchase experience quick and painless even with my trade in. All said and done I was in and out in less time than I had expected. These guys have a high standard of customer service and it shows.
The vehicle I purchased was a CPO car and I was concerned about a potential recall issue and whether it had been addressed or not. Their technician overheard us talking and came up to take care of it immediately. Andy gave me a great recommendation on a place to stop for lunch on my way home too. If you are in the market for a nice Lincoln, definitely come here even if you have to drive 3 hours to do so, I did and I am glad I did.
Thank you so much Bruce, you're the MAN! Great customer service, Bruce made us feel very comfortable and helped our family leave with a car we thought wasn't possible! Thank you once again Bruce we owe you a box of crackers😉
Used the internet to find the used car we were looking for. Worked out the price and conditions in advance. Drove up a few days later to actually see the car and test drive it. Everybody was very nice. In about an hour, we completed all the paperwork and drove off in the car! They did everything they said they would and we were very happy. Would definitely buy from them again!
Great service. Showed up with a preapproved loan with a high interest rate. The finance guys hooked me up with a rate almost half of what I came in with. Lowering my payment by a ton. Bruce was great, the vehicle had a couple of issues, but he made sure they were fixed and the vehicle ran perfectly. Recommend to anyone looking for a vehicle. I'll be back when I am ready to get another vehicle.
Awesome! Fast, friendly and knowledgeable. Theses guys know what they're doing! This was by far the fastest and easiest car purchase I have ever made. I highly recommend them if your in the market for a car!
They took care of me .. And make sure i was happy with the vehicle.. And i recommend everyone to give ford a tryed.... I was un sure i was gonna be able to walk out with the car. But they did everything in their power to make sure i left a happy person.. And they did .. So thank you ford .
By far , McAuley provides one of the best service department experiences you are going to find. Check in is quick and efficient. Everyone you come into contact with from check in to cash out is courteous, friendly, and professional. I have had numerous vehicles serviced here over the years, everything from routine oil changes to warranty repairs, and have always felt that I got an honest diagnosis and a fair price. The service manager Susie is the best. She is very direct and to the point and you never get the feeling that she is putting you on. Overall, I would absolutely recommend McAuley Motors service department to anyone. Great job guys.
Didn???t think I would get approved been searching for awhile walking in to santos ford kind of with my head down Jeff Roberts came and made it happen
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