AMAZING customer service! It's super intimidating being around all those fancy cars-- but they made the process so easy! The staff was welcoming and inviting! They were super flexible with my financing! <3 AMAZING EXPERIENCE
I’d gone in to drive a used Audi A7. I was working with Brett S. He was exceptionally knowledgeable about high end automobiles. I was truly impressed also that as I came in unannounced he had remembered my name from an email previously sent. Great customer service.
Matt was very helpful and enthusiastic and thoroughly answered all of our questions. He actually made car buying a positive experience. Our overall experience at this dealership was positive. I would recommend this dealership.
We wanted honesty and we got it. For the first time in all my car buying experiences, i finally feel 100% confident about driving off in our Jeep. Drew was an amazing help. He talked us through everything and and was the most patient guy. Everything we asked for he made sure we got it. Great guy, great service, and all around honest and comfortable to talk with!
We had a wonderful, friendly experience with Mike Ward Fiat. We found a used car via the internet that we were looking for. We typed our information in and Joe called us within minutes. We spoke over the next two days and then on the third day we made the drive from Vail to Denver to test drive the vehicle. We came, we liked, we bought. Thanks Joe and Brett.
Dick & Louise Funk
We have purchased many cars over the years - Loren and Luke made the process simple and quick. They listened to our needs and went the extra mile to get the deal done. Met Mike Ward personally and was very impressed by the facility.
Ever heard the saying, 'you don't put a bumper sticker on a Maserati?' You don't need to add anything, it is flawless as is. Much like the incredible caliber of vehicles they find homes for, the service experience from initial walk in to signing the official papers - is five star, flawless. If you are looking to upgrade or looking for a change, this is where the vehicle of yours dreams awaits you - free of the hassle and the pressures you find (and I have personally sadly experienced) elsewhere. My budget is not yet at the Maserati level and yet my previously owned vehicle experience at a lower price point with Joe Genovese in Sales and with Bob Thumel never made me feel any different. Which is exactly what luxury is all about, memorable service! I drove out with a car that becomes more than transportation and something I love. Purchased correctly and fairly a car dealership doesn't have to be a painful experience anymore, it can be a pleasant one. Thank you to Mike Ward Maserati for making me a happy lady!
I purchased a used vehicle from Frank and was impressed with the service at Mike Ward Maserati. Everyone was friendly and helpful and they made great strides to make my buying experience as pleasant as possible. I would highly recommend this dealership for any and all car buying needs.
The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
I had been looking for a Highlander for over a month and saw a nice one at Greenwood. I have talked to a number of sales people and by far Tom was the most down to earth. There was no pressure and he did what he said he would do. He helped me get a great rate for my loan and the experience was sooth and relatively easy. I would recommend buying from Greenwood Automotive.
Where to start from. The beginning to the end it was overall the best car experience. I called Maaliki motors on the phone and ed listen to what I am looking for and made me feel comfortable over the phone very friendly and honest. When I came in we test drove the car and it was very nice . When it came down to pricing and the real deal Frank was very kind and know what he is doing. Showed me all the numbers and got me what I asked for and match what I have from my credit union. If I can leave 10 star I would. Honest ppl to deal with.
This is my fourth car that I have bought from Maliki motors they are excellent in my opinion everytime I have went into this dealership Frank has always got my financing done thank you so much Ed for help me get the car of my dreams you guys are amazing thank you so much!!
I bought a Chrysler 300 from levis. A couple years ago. Customer service was great.I compared pricing to other dealerships and the price was on point.
The were very transparent on pricing even showing a price comparison of other competitors.
Also ,They threw in some custom rims 22in and a second set of when for $500.
Car was in sound mechanical condition. Never had a problem with it. Will definitely be buying again.
Everyone at this dealership was friendly and helpful, but especially Ari, who was patient and informative throughout the whole process. Jayce was also very kind, and I had a very positive experience here and left happy and with a new car!!
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